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rajeevreddy
PostPosted: Tue Apr 12, 2005 5:02 pm    Post subject: WBI CS04 Upgrade issue Reply with quote

Apprentice

Joined: 07 Sep 2004
Posts: 39

Hello,
We have upgraded our WBI servers with CSD04 fix pack. All flows were running fine on CSD02 with out any issues, but with CSD04 upgrade i see my ExGroups getting abended every few minutes . At the time of ExGroup getting abended the msgs will end up in dead.letter queue. Below is the error i see in my event log,

SRSDDIBR1.DDIEXEGRP1 ) Message broker internal error: diagnostic information 'As a result of a Severe Abend Error, a MiniDump has been written to: E:/WMQI/errors/SRSDDIBR1.DDIEXEGRP1.5680.5108.dmp'.

An internal software error has occurred in the message broker. Further messages will indicate the effect of this error on the broker's transactions. The diagnostic information associated with this message is: 'As a result of a Severe Abend Error, a MiniDump has been written to: E:/WMQI/errors/SRSDDIBR1.DDIEXEGRP1.5680.5108.dmp'.

Shutdown and restart the message broker. If the problem continues to occur, then restart the system. If the problem still continues to occur contact your IBM support center.

( SRSDDIBR1.DDIEXEGRP1 ) Broker process terminating abnormally: The following diagnostic information will be required when contacting IBM: '
Severe Abend Error detected.
For full details see Abend File: E:/WMQI/errors/SRSDDIBR1.DDIEXEGRP1.5120.5056.Abend
A summary of the Error follows:
An Unhandled Exception detected in process 5120, on thread 0x13C0.
Type: EXCEPTION_ACCESS_VIOLATION (C0000005).
Address: 001B:00000000.
The thread could not read from memory address 0x00000000.
'.

A broker process is terminating abnormally.

Contact your IBM support center.


I am not sure if CSD04 is having bugs which is causing this problem.If any one can point me to root cause of the error it will be helpfull.
thanks
rajeev
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mqsidude
PostPosted: Tue Apr 12, 2005 8:58 pm    Post subject: Reply with quote

Centurion

Joined: 22 Jan 2004
Posts: 148

please check the following links...

http://www.mqseries.net/phpBB2/viewtopic.php?t=16067

http://www.mqseries.net/phpBB2/viewtopic.php?t=16789
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rajeevreddy
PostPosted: Wed Apr 13, 2005 10:02 am    Post subject: Reply with quote

Apprentice

Joined: 07 Sep 2004
Posts: 39

Is any one working on CSD04 level , if so did u see any issues with CSD04 fix pack.
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JT
PostPosted: Wed Apr 13, 2005 11:07 am    Post subject: Reply with quote

Padawan

Joined: 27 Mar 2003
Posts: 1564
Location: Hartford, CT.

Environment: Solaris 8, WBIMB 5.0 w/CSD4, MQ 5.3 w/CSD8, Oracle 9.2.0.4

No issues.

I would suggest re-installing CSD4. If the problem persists, raise a PMR with IBM.
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rkford11
PostPosted: Wed Apr 13, 2005 11:43 am    Post subject: Reply with quote

Partisan

Joined: 06 Jun 2004
Posts: 316

Environment: Windows, WBIMB w/csd 04, MQ 5.3 w/csd 08 , DB2 8.2

i did face similar error and i opened a PMR with IBM and they sent me a fix which is under test now.
The execution groups got abended once in 2-3 days for me.
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rajeevreddy
PostPosted: Wed Apr 13, 2005 12:46 pm    Post subject: Reply with quote

Apprentice

Joined: 07 Sep 2004
Posts: 39

In our Environment ExGroups are abending every 5 min's once .With small batch of msgs it works fine , but with large batches of msgs i see EXGroups getting abended every 5 min's once. (CPU at 100% usage)
What was your result installing the fix MR. rkford11.
thanks
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PeterPotkay
PostPosted: Wed Apr 13, 2005 4:42 pm    Post subject: Reply with quote

Poobah

Joined: 15 May 2001
Posts: 7722

Ya, we see the same problem.

We have installed the fix IBM sent us on all our LAB Brokers with noi siisue. DEV then QA then PROD over the next few weeks.

Since we can't force the abends at will, we have no way of testing the fix. Just install it and hope the abends stop.
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Peter Potkay
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rajeevreddy
PostPosted: Thu Apr 14, 2005 3:54 pm    Post subject: Reply with quote

Apprentice

Joined: 07 Sep 2004
Posts: 39

Mr. peterpotkay, will u be able to give me your PMR no., so that i can refer IBM and ask for the same fix for us also. We have opened a PMR 1 week back with IBM on the abend issueS in production , but till now we are waiting from IBM.
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PeterPotkay
PostPosted: Thu Apr 14, 2005 4:02 pm    Post subject: Reply with quote

Poobah

Joined: 15 May 2001
Posts: 7722

49027 L6Q

Quote:

Modifications for APAR IY64348 22/12/2004
===================================================================================


Product
-------
Websphere Business Integration Message Broker for Windows, Version 5.0


Files included
--------------
bin\MessageServices.dll
bin\MessageServices.pdb


Prerequisite level required
---------------------------
WBI Message Broker for Windows, v5.0 at Fix Pack 04 (ptf U200220) level.

Notes
-----

This fix is for the following problem(s) : IY64348

IY64348 : DATABASE CONNECTION LOSS CAUSES BROKER MEMORY CORRUPTION
------------------------------------------------------------------

DataFlowEngine heap corruption can occur following the loss
of a database connection. The consequences of this are
unpredictable but may lead to DataFlowEngine abends.


To Apply this fix
-----------------
1) Stop the Broker using the mqsistop command.

2) Take a backup copy of the files that are to be replaced, so that in the case of
an error they can be re-instated.
- <install_directory>\bin\MessageServices.dll
- <install_directory>\bin\MessageServices.pdb

Important Note: If you choose to rename these existing files and leave them in
their existing directory, please ensure that the file extension is changed during
this rename. For example, do not rename MessageServices.dll to a name such as
MessageServicesOrig.dll. Instead rename it to a name such as
MessageServices.Origdll which does not have the .dll extension.

3) Copy the files supplied by this fix into the <install_directory>\bin.
- <install_directory>\bin\MessageServices.dll
- <install_directory>\bin\MessageServices.pdb

4) Restart the Broker using the mqsistart command.

===================================================================================

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Peter Potkay
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