ASG
IBM
Zystems
Cressida
Icon
Netflexity
 
  MQSeries.net
Search  Search       Tech Exchange      Education      Certifications      Library      Info Center      SupportPacs      LinkedIn  Search  Search                                                                   FAQ  FAQ   Usergroups  Usergroups
 
Register  ::  Log in Log in to check your private messages
 
RSS Feed - WebSphere MQ Support RSS Feed - Message Broker Support

MQSeries.net Forum Index » General IBM MQ Support » Error on startup

Post new topic  Reply to topic
 Error on startup « View previous topic :: View next topic » 
Author Message
GaryGWood
PostPosted: Wed Apr 21, 2004 8:15 am    Post subject: Error on startup Reply with quote

Apprentice

Joined: 14 Oct 2003
Posts: 48
Location: Austin, TX

Apologies for the long post but I suspect those of you willing to help me will ask for this data.

I get this error:
Code:
04/21/2004  10:59:12
AMQ6125: An internal MQSeries error has occurred.

EXPLANATION:
An internal error has occurred with identifier 0.  This message is issued in
association with other messages.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center.  Do not discard these files until the problem has been resolved.
-------------------------------------------------------------------------------
04/21/2004  10:59:13
AMQ6184: An internal MQSeries error has occurred on queue manager MQPROD_PWD.

EXPLANATION:
An error has been detected, and the MQSeries error recording routine has been
called. The failing process is process 1256.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center.  Do not discard these files until the problem has been resolved.

From the FDC file is this related information:
Code:
+-----------------------------------------------------------------------------+
|                                                                             |
| MQSeries First Failure Symptom Report                                       |
| =====================================                                       |
|                                                                             |
| Date/Time         :- Wed April 21 10:59:13 Central Daylight Time 2004       |
| Host Name         :- MQSIT (NT Version 5.0 Build 2195: Service Pack 4)      |
| PIDS              :- 5639B43                                                |
| LVLS              :- 521                                                    |
| Product Long Name :- MQSeries for Windows NT and Windows 2000               |
| Vendor            :- IBM                                                    |
| Probe Id          :- AO074001                                               |
| Application Name  :- MQM                                                    |
| Component         :- aocReaper                                              |
| Build Date        :- Jun 10 2003                                            |
| CMVC level        :- p521-07-030610                                         |
| Build Type        :- IKAP - (Production)                                    |
| UserID            :- MUSR_MQADMIN                                           |
| Process Name      :- D:\MQSeries521\bin\amqzxma0.exe                        |
| Process           :- 00001256                                               |
| Thread            :- 00001252                                               |
| QueueManager      :- MQPROD_PWD                                             |
| Major Errorcode   :- arcE_OPERATION_FAILED                                  |
| Minor Errorcode   :- OK                                                     |
| Probe Type        :- INCORROUT                                              |
| Probe Severity    :- 2                                                      |
| Probe Description :- AMQ6125: An internal MQSeries error has occurred.      |
|                                                                             |
+-----------------------------------------------------------------------------+

MQM Function Stack
kpiStartup
apiStartup
aocReaper
xcsFFST

MQM Trace History
------{ aqsDetachQueue
------} aqsDetachQueue rc=OK
-----} aqmCloseQueue rc=OK
----} aqmReplayLog rc=OK
---} apiReplayLogRecord rc=OK
---{ hlgScanLogRecord
----{ mqlpgrlg
-----{ xllLongLockRequest
-----} xllLongLockRequest rc=OK
-----{ xllLongLockRelease
-----} xllLongLockRelease rc=OK
----} mqlpgrlg rc=OK
---} hlgScanLogRecord rc=OK
---{ apiReplayLogRecord
---} apiReplayLogRecord rc=OK
---{ hlgScanLogRecord
----{ mqlpgrlg
-----{ xllLongLockRequest
-----} xllLongLockRequest rc=OK
-----{ xllLongLockRelease
-----} xllLongLockRelease rc=OK
----} mqlpgrlg rc=OK
---} hlgScanLogRecord rc=OK
---{ apiReplayLogRecord
---} apiReplayLogRecord rc=OK
---{ hlgScanLogRecord
----{ mqlpgrlg
-----{ xllLongLockRequest
-----} xllLongLockRequest rc=OK
-----{ xllLongLockRelease
-----} xllLongLockRelease rc=OK
----} mqlpgrlg rc=OK
---} hlgScanLogRecord rc=OK
---{ apiReplayLogRecord
----{ aocReplayLogRecord
-----{ aomReplayMediaLSNs
------{ aotLocateEntryByQid
------} aotLocateEntryByQid rc=OK
-----} aomReplayMediaLSNs rc=OK
----} aocReplayLogRecord rc=OK
---} apiReplayLogRecord rc=OK
---{ hlgScanLogRecord
----{ mqlpgrlg
-----{ xllLongLockRequest
-----} xllLongLockRequest rc=OK
-----{ xllLongLockRelease
-----} xllLongLockRelease rc=OK
----} mqlpgrlg rc=OK
---} hlgScanLogRecord rc=OK
---{ apiReplayLogRecord
----{ aotLocateEntryByQid
----} aotLocateEntryByQid rc=OK
----{ aqmReplayLog
-----{ aqlDoReplayLog
------{ aqpWriteData
-------{ aqpOpen
--------{ adhOpen
---------{ aduLocateFileCtl
---------} aduLocateFileCtl rc=arcE_OBJECT_MISSING
---------{ aduAllocFileCtl
---------} aduAllocFileCtl rc=OK
---------{ aduBuildOSName
---------} aduBuildOSName rc=OK
---------{ adiOpenFile
---------} adiOpenFile rc=OK
--------} adhOpen rc=OK
-------} aqpOpen rc=OK
-------{ adhWrite
--------{ aduLocateFileCtl
--------} aduLocateFileCtl rc=OK
--------{ adiWriteFile
--------} adiWriteFile rc=OK
-------} adhWrite rc=OK
-------{ adhClose
--------{ aduLocateFileCtl
--------} aduLocateFileCtl rc=OK
--------{ adiCloseFile
--------} adiCloseFile rc=OK
--------{ aduReleaseFileCtl
--------} aduReleaseFileCtl rc=OK
-------} adhClose rc=OK
------} aqpWriteData rc=OK
-----} aqlDoReplayLog rc=OK
-----{ aqmCloseQueue
------{ aqpClose
-------{ adhClose
--------{ aduLocateFileCtl
--------} aduLocateFileCtl rc=arcE_OBJECT_MISSING
-------} adhClose rc=OK
------} aqpClose rc=OK
------{ aqsDetachQueue
------} aqsDetachQueue rc=OK
-----} aqmCloseQueue rc=OK
----} aqmReplayLog rc=OK
---} apiReplayLogRecord rc=OK
---{ hlgScanLogRecord
----{ mqlpgrlg
-----{ xllLongLockRequest
-----} xllLongLockRequest rc=OK
-----{ xllLongLockRelease
-----} xllLongLockRelease rc=OK
----} mqlpgrlg rc=OK
---} hlgScanLogRecord rc=OK
---{ apiReplayLogRecord
---} apiReplayLogRecord rc=OK
---{ hlgScanLogRecord
----{ mqlpgrlg
-----{ xllLongLockRequest
-----} xllLongLockRequest rc=OK
-----{ xllLongLockRelease
-----} xllLongLockRelease rc=OK
----} mqlpgrlg rc=OK
---} hlgScanLogRecord rc=OK
---{ apiReplayLogRecord
---} apiReplayLogRecord rc=OK
---{ hlgScanLogRecord
----{ mqlpgrlg
-----{ xllLongLockRequest
-----} xllLongLockRequest rc=OK
-----{ xllLongLockRelease
-----} xllLongLockRelease rc=OK
----} mqlpgrlg rc=OK
---} hlgScanLogRecord rc=OK
---{ apiReplayLogRecord
----{ aocReplayLogRecord
-----{ aomReplayMediaLSNs
------{ aotLocateEntryByQid
------} aotLocateEntryByQid rc=OK
-----} aomReplayMediaLSNs rc=OK
----} aocReplayLogRecord rc=OK
---} apiReplayLogRecord rc=OK
---{ hlgScanLogRecord
----{ mqlpgrlg
-----{ xllLongLockRequest
-----} xllLongLockRequest rc=OK
-----{ xllLongLockRelease
-----} xllLongLockRelease rc=OK
----} mqlpgrlg rc=OK
---} hlgScanLogRecord rc=OK
---{ apiReplayLogRecord
----{ aotLocateEntryByQid
----} aotLocateEntryByQid rc=OK
----{ aqmReplayLog
-----{ aqlDoReplayLog
------{ aqpWriteData
-------{ aqpOpen
--------{ adhOpen
---------{ aduLocateFileCtl
---------} aduLocateFileCtl rc=arcE_OBJECT_MISSING
---------{ aduAllocFileCtl
---------} aduAllocFileCtl rc=OK
---------{ aduBuildOSName
---------} aduBuildOSName rc=OK
---------{ adiOpenFile
---------} adiOpenFile rc=OK
--------} adhOpen rc=OK
-------} aqpOpen rc=OK
-------{ adhWrite
--------{ aduLocateFileCtl
--------} aduLocateFileCtl rc=OK
--------{ adiWriteFile
--------} adiWriteFile rc=OK
-------} adhWrite rc=OK
-------{ adhClose
--------{ aduLocateFileCtl
--------} aduLocateFileCtl rc=OK
--------{ adiCloseFile
--------} adiCloseFile rc=OK
--------{ aduReleaseFileCtl
--------} aduReleaseFileCtl rc=OK
-------} adhClose rc=OK
------} aqpWriteData rc=OK
-----} aqlDoReplayLog rc=OK
-----{ aqmCloseQueue
------{ aqpClose
-------{ adhClose
--------{ aduLocateFileCtl
--------} aduLocateFileCtl rc=arcE_OBJECT_MISSING
-------} adhClose rc=OK
------} aqpClose rc=OK
------{ aqsDetachQueue
------} aqsDetachQueue rc=OK
-----} aqmCloseQueue rc=OK
----} aqmReplayLog rc=OK
---} apiReplayLogRecord rc=OK
---{ hlgScanLogRecord
----{ mqlpgrlg
-----{ xllLongLockRequest
-----} xllLongLockRequest rc=OK
-----{ xllLongLockRelease
-----} xllLongLockRelease rc=OK
-----{ xllLongLockRequest
-----} xllLongLockRequest rc=OK
-----{ mqlpgpst
------{ hosResetWaitPostArea
-------{ xcsResetEventSem
-------} xcsResetEventSem rc=OK
------} hosResetWaitPostArea rc=OK
------{ hosPostWaitPostArea
-------{ xcsPostEventSem
-------} xcsPostEventSem rc=OK
------} hosPostWaitPostArea rc=OK
------{ hosWaitWaitPostArea
-------{ xcsWaitEventSem
-------} xcsWaitEventSem rc=OK
------} hosWaitWaitPostArea rc=OK
-----} mqlpgpst rc=OK
-----{ xllLongLockRelease
-----} xllLongLockRelease rc=OK
----} mqlpgrlg rc=hrcE_MQLP_LASTLOG
----{ mqlpgcfg
----} mqlpgcfg rc=OK
---} hlgScanLogRecord rc=hrcI_END_OF_LOG
---{ hlgScanLogEnd
----{ xllLongLockRequest
----} xllLongLockRequest rc=OK
----{ mqlpgpst
-----{ hosResetWaitPostArea
------{ xcsResetEventSem
------} xcsResetEventSem rc=OK
-----} hosResetWaitPostArea rc=OK
-----{ hosPostWaitPostArea
------{ xcsPostEventSem
------} xcsPostEventSem rc=OK
-----} hosPostWaitPostArea rc=OK
-----{ hosWaitWaitPostArea
------{ xcsWaitEventSem
------} xcsWaitEventSem rc=OK
-----} hosWaitWaitPostArea rc=OK
----} mqlpgpst rc=OK
----{ xllLongLockRelease
----} xllLongLockRelease rc=OK
----{ xllSpinLockRequest
----} xllSpinLockRequest rc=OK
----{ xllSpinLockRelease
----} xllSpinLockRelease rc=OK
---} hlgScanLogEnd rc=OK
---{ xcsFreeMem
---} xcsFreeMem rc=OK
---{ atmReplayComplete
----{ atmLockTTMutex
-----{ xllLongLockRequest
-----} xllLongLockRequest rc=OK
----} atmLockTTMutex rc=OK
----{ xllLongLockRelease
----} xllLongLockRelease rc=OK
---} atmReplayComplete rc=OK
--} almPerformReDoPass rc=OK
--{ aocReaper
---{ xcsFFST


Any pointers or advice is greatly appreciated.
Back to top
View user's profile Send private message
Michael Dag
PostPosted: Wed Apr 21, 2004 1:57 pm    Post subject: Reply with quote

Jedi Knight

Joined: 13 Jun 2002
Posts: 2607
Location: The Netherlands (Amsterdam)

has this worked before, what changed? did you upgrade?

try the MQ Support search and use the probeid from the FDC file.

http://www-1.ibm.com/support/search/index.html
_________________
Michael



MQSystems Facebook page
Back to top
View user's profile Send private message Visit poster's website MSN Messenger
GaryGWood
PostPosted: Thu Apr 22, 2004 10:32 am    Post subject: Reply with quote

Apprentice

Joined: 14 Oct 2003
Posts: 48
Location: Austin, TX

Thanks Michael, great tip. Looking for that probe id turned up the problem of having multple copies of MQM.dll on the server. I looked and there are three copies of that file. I have them in the following directories:

D:\MQSeries521\bin\mqm.dll this is the most recent one
D:\MQSeries521\bin\CSD05\mqm.dll
D:\MQSeries521\bin\CSD07\mqm.dll

The recommendation is deleting the older ones. They apparently cause a conflict since all of them are in the file path. I will try that out and see what happens.
Back to top
View user's profile Send private message
JasonE
PostPosted: Tue Apr 27, 2004 4:01 am    Post subject: Reply with quote

Grand Master

Joined: 03 Nov 2003
Posts: 1220
Location: Hursley

I dont think that will help - the ones in the D:\MQSeries521\bin\CSD?? directories are backups of the versions that were there before the fixpack install, and hence are never referenced on a normal system

The problem with duplicate libraries is when they are on the path (eg. some people have been known to have copies in windows\system32(!!))

As to the problem - really horrible... Sorry!
Does this stop the qmgr, or just leave something flagged as damaged? Is this the only fdc?

Not much I can really offer in way of advice, unfortunately.
Back to top
View user's profile Send private message
GaryGWood
PostPosted: Tue Apr 27, 2004 6:59 am    Post subject: Reply with quote

Apprentice

Joined: 14 Oct 2003
Posts: 48
Location: Austin, TX

JasonE wrote:
I dont think that will help - the ones in the D:\MQSeries521\bin\CSD?? directories are backups of the versions that were there before the fixpack install, and hence are never referenced on a normal system

The problem with duplicate libraries is when they are on the path (eg. some people have been known to have copies in windows\system32(!!))

As to the problem - really horrible... Sorry!
Does this stop the qmgr, or just leave something flagged as damaged? Is this the only fdc?

Not much I can really offer in way of advice, unfortunately.


Thanks Jason, I appreciate your input. This is the only FDC I see. It doesn't appear to affect the running of MQ but I have error log monitors that report this and thus get heat from operations and management to figure out what's wrong.
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic  Reply to topic Page 1 of 1

MQSeries.net Forum Index » General IBM MQ Support » Error on startup
Jump to:  



You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
Protected by Anti-Spam ACP
 
 


Theme by Dustin Baccetti
Powered by phpBB © 2001, 2002 phpBB Group

Copyright © MQSeries.net. All rights reserved.