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MQSeries.net Forum Index » General IBM MQ Support » Not able to start QM

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itsme_001
PostPosted: Sun Jul 25, 2010 11:44 pm    Post subject: Not able to start QM Reply with quote

Disciple

Joined: 02 Feb 2009
Posts: 157

Not able to start Queue manager
---------------------------------------------------------------------------

$ id
uid=206(mqm) gid=202(mqm) groups=1(staff)

$ dspmqver
Name: WebSphere MQ
Version: 7.0.0.2
CMVC level: p700-002-090421
BuildType: IKAP - (Production)

$ strmqm MBMTEST
WebSphere MQ queue manager 'MBMTEST' starting.
AMQ6109: An internal WebSphere MQ error has occurred.

$ oslevel
5.3.0.0

----------------------------------------------------------------------------------------------
Software Details: Websphere MQ V7.0; AIX 5.3
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sumit
PostPosted: Mon Jul 26, 2010 12:33 am    Post subject: Reply with quote

Partisan

Joined: 19 Jan 2006
Posts: 398

Any FDCs , error logs?
Also, read this
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Sumit
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itsme_001
PostPosted: Tue Jul 27, 2010 12:11 am    Post subject: Reply with quote

Disciple

Joined: 02 Feb 2009
Posts: 157

Here's the FDC recorded:

Date/Time :- Tue July 27 2010 17:10:03 IST |
| UTC Time :- 1280250603.834955 |
| UTC Time Offset :- -330 (IST) |
| Host Name :- unix1 |
| Operating System :- AIX 5.3 |
| PIDS :- 5724H7221 |
| LVLS :- 7.0.0.2 |
| Product Long Name :- WebSphere MQ for AIX |
| Vendor :- IBM |
| Probe Id :- XC130003 |
| Application Name :- MQM |
| Component :- xehExceptionHandler |
| SCCS Info :- lib/cs/unix/amqxerrx.c, 1.229.1.4 |
| Line Number :- 1361 |
| Build Date :- Apr 24 2009 |
| CMVC level :- p700-002-090421 |
| Build Type :- IKAP - (Production) |
| UserID :- 00000206 (mqm) |
| Program Name :- amqzfuma |
| Addressing mode :- 64-bit |
| Process :- 16518 |
| Thread :- 1 |
| QueueManager :- MBMTEST |
| ConnId(2) QM :- 3 |
| Last HQC :- 2.0.0-20576 |
| Last HSHMEMB :- 0.0.0-0 |
| Major Errorcode :- STOP |
| Minor Errorcode :- OK |
| Probe Type :- HALT6109 |
| Probe Severity :- 1 |
| Probe Description :- AMQ6109: An internal WebSphere MQ error has occurred. |
| FDCSequenceNumber :- 0 |
| Arith1 :- 11 b |
| Comment1 :- SIGSEGV: invalid address permissions(7 |
| |
+-----------------------------------------------------------------------------+
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sangminli
PostPosted: Tue Jul 27, 2010 12:36 am    Post subject: Reply with quote

Voyager

Joined: 26 Aug 2008
Posts: 75
Location: Hangzhou, China

|----------->
| XC130003 |
|----------->
>-----------------------------------------------------------------------|
| This is the most common probe our exception handler generates. It |
| indicates that a thread connected to MQSeries ran into unexpected |
| trouble. However, it is possible that the thread which created the |
| FDC might have been running customer code at the time. If the |
| function stack shows only xcsFFST, and if the last two entries in the |
| trace show a return from an MQI call followed by an entry into xcsFFST|
| , then the problem is again likely to be in the customer's code. If |
| the process is one of the core queue manager processes, or if the |
| function stack shows other MQSeries functions, then this FDC suggests |
| a problem within MQSeries. |
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sangminli
PostPosted: Tue Jul 27, 2010 12:38 am    Post subject: Reply with quote

Voyager

Joined: 26 Aug 2008
Posts: 75
Location: Hangzhou, China

| Comment1 :- SIGSEGV: invalid address permissions(7 |

this looks suspecious to me
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sangminli
PostPosted: Tue Jul 27, 2010 12:43 am    Post subject: Reply with quote

Voyager

Joined: 26 Aug 2008
Posts: 75
Location: Hangzhou, China

reboot the server..
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itsme_001
PostPosted: Tue Jul 27, 2010 1:51 am    Post subject: Reply with quote

Disciple

Joined: 02 Feb 2009
Posts: 157

Reboot done; still the problem persists.

$ strmqm MBMTEST
WebSphere MQ queue manager 'MBMTEST' starting.
AMQ6109: An internal WebSphere MQ error has occurred.
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zpat
PostPosted: Tue Jul 27, 2010 2:29 am    Post subject: Reply with quote

Jedi Council

Joined: 19 May 2001
Posts: 5866
Location: UK

Apply fixpack 7.0.1.2 and try again (or at least that's what I would do in a test environment).
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itsme_001
PostPosted: Tue Jul 27, 2010 2:56 am    Post subject: Reply with quote

Disciple

Joined: 02 Feb 2009
Posts: 157

Tried doing that too; but its throwing up an error:

Requisite Failures
------------------
SELECTED FILESETS: The following is a list of filesets that you asked to
install. They cannot be installed until all of their requisite filesets
are also installed. See subsequent lists for details of requisites.

mqm.base.runtime 7.0.1.2 # WebSphere MQ Runtime for Cli...
mqm.base.samples 7.0.1.2 # WebSphere MQ Samples
mqm.base.sdk 7.0.1.2 # WebSphere MQ Base Kit for Cl...
mqm.client.rte 7.0.1.2 # WebSphere MQ Client for AIX
mqm.java.rte 7.0.1.2 # WebSphere MQ Java Client, JM...
mqm.jre.rte 7.0.1.2 # WebSphere MQ Java Runtime
mqm.keyman.rte 7.0.1.2 # WebSphere MQ Support for GSKit
mqm.man.en_US.data 7.0.1.2 # WebSphere MQ Man Pages - U.S...
mqm.server.rte 7.0.1.2 # WebSphere MQ Server

MISSING REQUISITES: The following filesets are required by one or more
of the selected filesets listed above. They are not currently installed
and could not be found on the installation media.

mqm.txclient.rte 7.0.1.2 # Fileset Update

AVAILABLE REQUISITES: You specified that requisite software should be
automatically installed. Additional filesets (1) would have been
installed automatically had the selected filesets passed all requisite
checks.


Pre-installation Failure/Warning Summary
----------------------------------------
Name Level Pre-installation Failure/Warning
-------------------------------------------------------------------------------
mqm.server.rte 7.0.1.2 Requisite failure
mqm.man.en_US.data 7.0.1.2 Requisite failure
mqm.keyman.rte 7.0.1.2 Requisite failure
mqm.jre.rte 7.0.1.2 Requisite failure
mqm.java.rte 7.0.1.2 Requisite failure
mqm.client.rte 7.0.1.2 Requisite failure
mqm.base.sdk 7.0.1.2 Requisite failure
mqm.base.samples 7.0.1.2 Requisite failure
mqm.base.runtime 7.0.1.2 Requisite failure
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zpat
PostPosted: Tue Jul 27, 2010 3:04 am    Post subject: Reply with quote

Jedi Council

Joined: 19 May 2001
Posts: 5866
Location: UK

I think that is the MQ extended transactional client. No idea why it would be a pre-requisite for maintenance.

You could install it first (from the original v7 install media).
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