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| AMQ6109: An internal WebSphere MQ error has occurred. |
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| gsaluja |
 Posted: Fri Nov 16, 2007 8:05 pm Post subject: AMQ6109: An internal WebSphere MQ error has occurred. |
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Novice
Joined: 06 Dec 2005
Posts: 21
Location: Houston
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FDC Header:
LVLS :- 530.12 CSD12 |
| Product Long Name :- WebSphere MQ for Sun Solaris |
| Vendor :- IBM |
| Probe Id :- ZI096002 |
| Application Name :- MQM |
| Component :- zifShutdownOnForce |
| Build Date :- Dec 8 2005 |
| CMVC level :- p530-12-L051208 |
| Build Type :- IKAP - (Production) |
| UserID :- 00025324 (mqm) |
| Program Name :- amqzfuma |
| Process :- 00014310 |
| Thread :- 00000001 |
| QueueManager :- LNPSCSW1 |
| Major Errorcode :- STOP |
| Minor Errorcode :- OK |
| Probe Type :- HALT6109 |
| Probe Severity :- 1 |
| Probe Description :- AMQ6109: An internal WebSphere MQ error has occurred. |
| FDCSequenceNumber :- 0 |
| Arith1 :- 4096 1000
-------------------------------------------------------------------------------------
Queue manager failed. Early investigation report given is indicating memory over-write by application causing this. We have C/C++ application and the only change recently done is releasing a service with a upgrade compiler(4.2 --> 5.7)
Anyone had similar issues and will like to share any experience or indicators... |
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| fjb_saper |
| Posted: Sat Nov 17, 2007 6:10 am Post subject: |
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Grand High Poobah
Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY
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Upgrade to V6 5.3 CSD12 is no longer supported ! 
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MQ & Broker admin |
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| gsaluja |
| Posted: Sat Nov 17, 2007 9:59 am Post subject: |
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Novice
Joined: 06 Dec 2005
Posts: 21
Location: Houston
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| Plan to do it on Q12008, but need to go past this problem |
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| jefflowrey |
| Posted: Sat Nov 17, 2007 10:35 am Post subject: |
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Grand Poobah
Joined: 16 Oct 2002
Posts: 19981
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| gsaluja wrote: |
| Plan to do it on Q12008, but need to go past this problem |
If you'd planned to do it six months ago, you might have avoided this problem.
It seems unlikely that an application could overwrite any memory and affect the qmgr.
Unless you're running the app in trusted mode - using fastpath bindings?
It seems more likely that the 'zifShutdownOnForce' indicates that someone told the qmgr to shut down forcefully.
What was the error message in the log associated with the FDC being thrown?
What other error messages were in the log before the FDC was thrown?
Are there other Headers in the FDC file?
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I am *not* the model of the modern major general. |
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| gsaluja |
| Posted: Sat Nov 17, 2007 12:25 pm Post subject: logs at the time of faliure |
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Novice
Joined: 06 Dec 2005
Posts: 21
Location: Houston
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----- amqxfdcx.c : 728 --------------------------------------------------------
11/15/07 00:01:03
AMQ6118: An internal WebSphere MQ error has occurred (36)
EXPLANATION:
An error has been detected, and the MQ error recording routine has been called.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
----- amqxfdcx.c : 688 --------------------------------------------------------
11/15/07 00:01:03
AMQ6184: An internal WebSphere MQ error has occurred on queue manager LNPSCSW1.
EXPLANATION:
An error has been detected, and the WebSphere MQ error recording routine has
been called. The failing process is process 14319.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
----- amqxfdcx.c : 722 --------------------------------------------------------
11/15/07 00:01:33
AMQ6109: An internal WebSphere MQ error has occurred.
EXPLANATION:
An error has been detected, and the WebSphere MQ error recording routine has been
called.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
----- amqxfdcx.c : 722 --------------------------------------------------------
11/15/07 00:01:33
AMQ6109: An internal WebSphere MQ error has occurred.
EXPLANATION:
An error has been detected, and the WebSphere MQ error recording routine has been
called.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
----- amqxfdcx.c : 688 --------------------------------------------------------
11/15/07 00:01:33
AMQ6184: An internal WebSphere MQ error has occurred on queue manager LNPSCSW1.
EXPLANATION:
An error has been detected, and the WebSphere MQ error recording routine has been
called. The failing process is process 14309.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
----- amqxfdcx.c : 722 --------------------------------------------------------
11/15/07 00:01:33
AMQ6109: An internal WebSphere MQ error has occurred.
EXPLANATION:
An error has been detected, and the MQ error recording routine has been called.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
----- amqxfdcx.c : 688 --------------------------------------------------------
11/15/07 00:01:33
AMQ6109: An internal WebSphere MQ error has occurred.
EXPLANATION:
An error has been detected, and the MQ error recording routine has been called.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
----- amqxfdcx.c : 688 --------------------------------------------------------
11/15/07 00:01:33
AMQ6184: An internal WebSphere MQ error has occurred on queue manager LNPSCSW1.
EXPLANATION:
An error has been detected, and the WebSphere MQ error recording routine has
been called. The failing process is process 14310.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
----- amqxfdcx.c : 722 --------------------------------------------------------
11/15/07 00:01:36
AMQ6118: An internal WebSphere MQ error has occurred (20806105)
EXPLANATION:
An error has been detected, and the MQ error recording routine has been called.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
----- amqxfdcx.c : 688 --------------------------------------------------------
11/15/07 00:01:36
AM |
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| bower5932 |
| Posted: Sun Nov 18, 2007 7:42 pm Post subject: |
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Jedi Knight
Joined: 27 Aug 2001
Posts: 3023
Location: Dallas, TX, USA
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| The internal errors in the log are telling you to go look at your FDC file.... |
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| Nigelg |
| Posted: Mon Nov 19, 2007 12:44 am Post subject: |
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Grand Master
Joined: 02 Aug 2004
Posts: 1046
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| Quote: |
| Component :- zifShutdownOnForce |
Any component beginning zif is only used when an app is running fast-bound, so it is possible for an app to crash the qmgr.
Change the bindings type to NORMAL and try again. This is what IBM support will tell you to do before taking any further action to investigate.
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