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| broker startup causes aix reboot |
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| panasci |
 Posted: Fri Mar 16, 2007 11:36 am Post subject: broker startup causes aix reboot |
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Newbie
Joined: 19 Jun 2003
Posts: 4
Location: Port Hadlock, WA USA
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This problem is in a WBIMB v5 fp9, MQ v5.3 fp7 environment.We are trying to upgrade AIX from 5.2 ML04 to ML08. Steps are to upgrade to ML05, recycle server, upgrade to ML06, recycle, etc. WBIMB and it's qmgr are started in server start scripts and everything comes up fine, until we go from ML07 to ML08. As soon as the broker start command executes, the server reboots. We've disabled the mq and mb start scripts and started them manually and everything comes up as expected until the mqsistart <broker> is executed and the server immediately reboots.
There is an FDC file being cut just before the reboot, contents below. Nothing in the qmgr error log except normal qmgr start stuff, and all that is in the broker syslog is the posting that an FFST record is being created in /var/mqm/errors. Our AIX admin found some info in the errpt. I've included the beginning of the FDC and the errpt info below. Have any of you experienced this?
+-----------------------------------------------------------------------------+
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| WebSphere MQ First Failure Symptom Report |
| ========================================= |
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| Date/Time :- Friday March 16 12:23:26 EDT 2007 |
| Host Name :- problemchild (AIX 5.2) |
| PIDS :- 5724B4101 |
| LVLS :- 530.7 CSD07 |
| Product Long Name :- WebSphere MQ for AIX |
| Vendor :- IBM |
| Probe Id :- AO074001 |
| Application Name :- MQM |
| Component :- aocReaper |
| Build Date :- May 27 2004 |
| CMVC level :- p530-07-L040527 |
| Build Type :- IKAP - (Production) |
| UserID :- 00000351 (dwbi) |
| Program Name :- amqzxma0_nd |
| Process :- 00115486 |
| Thread :- 00000001 |
| QueueManager :- QONCT03 |
| Major Errorcode :- arcE_OPERATION_FAILED |
| Minor Errorcode :- OK |
| Probe Type :- INCORROUT |
| Probe Severity :- 2 |
| Probe Description :- AMQ6125: An internal WebSphere MQ error has occurred. |
| FDCSequenceNumber :- 0 |
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+-----------------------------------------------------------------------------+
LABEL: AMQFFST1
IDENTIFIER: 813FE820
Date/Time: Fri Mar 16 12:23:26 EDT
Sequence Number: 9705
Machine Id: 0005A3102200
Node Id: problemchild
Class: S
Type: UNKN
Resource Name: MQSeries NONE
Description
SOFTWARE PROGRAM ERROR
Probable Causes
UNDETERMINED
Failure Causes
SOFTWARE PROGRAM
Recommended Actions
REVIEW DETAILED DATA
CONTACT APPROPRIATE SERVICE REPRESENTATIVE
Detail Data
DETECTING MODULE
aocReaper
SOFTWARE ERROR CODE
0000 0001
FILE NAME
/var/mqm/errors/AMQ15486.0.FDC |
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| Michael Dag |
| Posted: Fri Mar 16, 2007 12:07 pm Post subject: |
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Jedi Knight
Joined: 13 Jun 2002
Posts: 2607
Location: The Netherlands (Amsterdam)
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| panasci |
| Posted: Fri Mar 16, 2007 1:03 pm Post subject: |
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Newbie
Joined: 19 Jun 2003
Posts: 4
Location: Port Hadlock, WA USA
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| Yes, opened a Sev2 PMR this morning, but haven't heard anything back yet. |
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| jefflowrey |
| Posted: Fri Mar 16, 2007 5:18 pm Post subject: |
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Grand Poobah
Joined: 16 Oct 2002
Posts: 19981
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The thing about PMRs is...
It's not that it's the "squeaky" wheel that gets the "grease"...
It's the *squeakiest!* wheel that gets the grease.
The people at L2 and L3 are very hard working, and they do everything they can to serve everyone equally...
But there are significantly fewer of them then there are customers.
So, ... they have to prioritize.
Please review the terms of service for a Sev 2 PMR, and ensure that you can live with those terms and that your situation matches those terms.
_________________
I am *not* the model of the modern major general. |
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