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MQSeries.net Forum Index » General IBM MQ Support » How many qmgrs per staff ?

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pcelari
PostPosted: Tue Nov 21, 2006 7:10 am    Post subject: How many qmgrs per staff ? Reply with quote

Chevalier

Joined: 31 Mar 2006
Posts: 411
Location: New York

Hi,

I need an advice as to the number of qmgrs a highly competent MQ administrator should be able to handle effectively. 30, 50, 100?

Appreciate your input.
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pcelari
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jefflowrey
PostPosted: Tue Nov 21, 2006 7:42 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

With or without a good centralized MQ administration infrastructure and monitoring tool?
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pcelari
PostPosted: Tue Nov 21, 2006 7:52 am    Post subject: Reply with quote

Chevalier

Joined: 31 Mar 2006
Posts: 411
Location: New York

What do you mean by
jefflowrey wrote:
good centralized MQ administration infrastructure
?

We do have good monitoring tools.
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pcelari
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jefflowrey
PostPosted: Tue Nov 21, 2006 7:56 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

I mean that a competant MQ administrator with a well built Tivoli or QPasa or contact admin or etc. environment can effectively manage many more queue managers than someone who is just using MO71 or runmqsc.

Generally, though, I don't think it's meaningful to hire based on the number of queue managers.

The work of an MQAdmin doesn't necessarily increase in proportion to the number of queue managers. What's more important, generally, is measuring the real work that your admins currently do. For example, on average, how many new queues do you create each month? How many alerts do you receive each month that require an MQ administrator's intervention? How many channels need to be created?
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pcelari
PostPosted: Tue Nov 21, 2006 9:26 am    Post subject: Reply with quote

Chevalier

Joined: 31 Mar 2006
Posts: 411
Location: New York

thanks for the insight, that's really meaningful.

However, I do need some kind of measurement to justify a hiring request to the management. Is there a commonly used criterium?
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jefflowrey
PostPosted: Tue Nov 21, 2006 10:24 am    Post subject: Reply with quote

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Joined: 16 Oct 2002
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How many pending requests do you have?

How many alerts does your infrastructure generate, on average? How much time, on average, do your administrators spend on each alert?

How much do you think another administrator could reduce the average downtime? How much do you think another administrator could reduce the average time it takes to fulfill a request?

How much overtime do you think another administrator could eliminate?
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Nizam
PostPosted: Tue Nov 21, 2006 2:49 pm    Post subject: Reply with quote

Disciple

Joined: 10 Feb 2004
Posts: 160

I would consider also to have someone as a backup who can atleast do the day to day tasks and who can handle small issues..
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wschutz
PostPosted: Tue Nov 21, 2006 2:54 pm    Post subject: Reply with quote

Jedi Knight

Joined: 02 Jun 2005
Posts: 3316
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and a function of how long the qmgrs have been around ... 100 queue managers created yesterday are going to need a lot more support than ones created last year (generally speaking)....
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jefflowrey
PostPosted: Tue Nov 21, 2006 4:03 pm    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

Nizam wrote:
I would consider also to have someone as a backup who can atleast do the day to day tasks and who can handle small issues..


Oooh. Good point.

If you're the *only* MQ Administrator..

Go on two weeks vacation, and leave all cell phones and pagers in your desk at work.
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