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MQSeries.net Forum Index » General IBM MQ Support » Problem starting queue manager and MQ Explorer

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veeruk
PostPosted: Thu Mar 23, 2006 2:59 pm    Post subject: Problem starting queue manager and MQ Explorer Reply with quote

Acolyte

Joined: 13 Mar 2006
Posts: 73

Hi guys,

When I try to start the queue manager(the configuration queue manager), it says that processes that were previously started are still running. Queue Manager can not be restarted or deleted. I am not sure which services are running.

When I tried to open MQ Explorer to stop previously opened services,it is not opening! The MQ services is opening fine, but not MQ Explorer. I'm using MQ v 5.3 and logging in remotely to the server.

Kindly inform me what shall I do
Thank you,
Veeru.
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mvic
PostPosted: Thu Mar 23, 2006 3:03 pm    Post subject: Re: Problem starting queue manager and MQ Explorer Reply with quote

Jedi

Joined: 09 Mar 2004
Posts: 2080

veeresh.kory wrote:
When I try to start the queue manager(the configuration queue manager), it says that processes that were previously started are still running.

Please post a direct copy/paste of the messages that appear.
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veeruk
PostPosted: Thu Mar 23, 2006 4:54 pm    Post subject: Reply with quote

Acolyte

Joined: 13 Mar 2006
Posts: 73

Here is the message that I got:

AMQ8041
The queue manager cannot be restarted or deleted because processes, that were previously connected, are still running.
AMQ????
I do not remember the other message, but i think it's of little importance.It just says that the queue manager can not be started.

Right now I'm not in front of the office system and that's why I am not sure of the second error.I can not provide you further information until tomorrow.Kindly let me know the most possible reason for this so that I can try to fix this problem.

Thank you,
Veeru.
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mvic
PostPosted: Thu Mar 23, 2006 4:58 pm    Post subject: Reply with quote

Jedi

Joined: 09 Mar 2004
Posts: 2080

OK I was hoping the process ID would be written in the message.

You might like to consider downloading and running the "Handle" tool from http://www.sysinternals.com/ - it will tell you what files are open by all processes on the system.
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fjb_saper
PostPosted: Thu Mar 23, 2006 5:12 pm    Post subject: Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

Typically if you run strmqm it should give you the process ids that are running and preventing you from starting the qmgr.
You can then check them out from the task manager's process screen(ctrl+alt+del). Make sure you add the pid id in the column list (as it does not show by default). You should then be able to determine what needs to be done (probably runing WAS and MDB's that still have a handle on the qmgr).

Enjoy
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veeruk
PostPosted: Thu Mar 23, 2006 5:25 pm    Post subject: Reply with quote

Acolyte

Joined: 13 Mar 2006
Posts: 73

But since I log in remotely to that machine, I can't use Ctrl+Alt+Del and figure out the running processes. Do you think if I restart the machine, it stops the running processes? If not I will download the handle tool mentioned by 'mvic'.
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wschutz
PostPosted: Thu Mar 23, 2006 6:11 pm    Post subject: Reply with quote

Jedi Knight

Joined: 02 Jun 2005
Posts: 3316
Location: IBM (retired)

Quote:
Do you think if I restart the machine, it stops the running processes?
Yeah, that will certainely stop any and all processes. (Its windows, isn't it?)
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jefflowrey
PostPosted: Thu Mar 23, 2006 8:04 pm    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

veeresh.kory wrote:
But since I log in remotely to that machine,


Weren't there some fixes in early CSDs of 5.3 to better handle using Terminal Services?

Try Hiding your queue managers in the MMCs, and then re-adding them as Remote Queue Managers.
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I am *not* the model of the modern major general.
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veeruk
PostPosted: Thu Mar 23, 2006 8:53 pm    Post subject: Reply with quote

Acolyte

Joined: 13 Mar 2006
Posts: 73

Hi guys,
I will go and restart the system tomorrow morning and see whether it works for me or not.
Anyways,I would like to mention one point here.This is the BEST FORUM i have ever registered to. Purely because of the quality of response that we get, that too in a few minutes. AMAZING!
Keep up the good work guys...
Thank you,
Veeru.
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elvis_gn
PostPosted: Thu Mar 23, 2006 9:54 pm    Post subject: Reply with quote

Padawan

Joined: 08 Oct 2004
Posts: 1905
Location: Dubai

Oh shucks now we are blushing

veeresh.kory we try our best

Regards.
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vennela
PostPosted: Thu Mar 23, 2006 11:32 pm    Post subject: Reply with quote

Jedi Knight

Joined: 11 Aug 2002
Posts: 4055
Location: Hyderabad, India

veeresh.kory wrote:
But since I log in remotely to that machine, I can't use Ctrl+Alt+Del and figure out the running processes.

I guess Ctrl+Alt+Del is not the only way to bring up th task manager.

veeresh.kory wrote:
Hi guys,
I will go and restart the system tomorrow morning and see whether it works for me or not.
Anyways,I would like to mention one point here.This is the BEST FORUM i have ever registered to. Purely because of the quality of response that we get, that too in a few minutes. AMAZING!
Keep up the good work guys...
Thank you,
Veeru.


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But what surprised me is the amazing links it provided for tivoli forums.
I went to tivoli product page at IBM

http://www-306.ibm.com/software/tivoli/tug/

It pointed me to tivoli usergroups link.

http://www.tivoli-ug.org/p2p/

Here is where you can ask questions and answers on around 100 tivoli products.
Before you click on the link below, guess how many posts are there for the entire tivoli products.

http://www.tivoli-ug.org/p2p/listall_bycat
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