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MQSeries.net Forum Index » WebSphere Message Broker (ACE) Support » Manually Cleanup the Broker Runtime Installation on Windows

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aditya.aggarwal
PostPosted: Wed Dec 09, 2009 11:04 am    Post subject: Manually Cleanup the Broker Runtime Installation on Windows Reply with quote

Master

Joined: 13 Jan 2009
Posts: 252

Hi,

I am not able to unistall the Message Broker runtime 6.0.5 as uninstall wizard fails to remove the product successfully at Winodws.

I am getting below error while installing the MB 6.0.3 runtime:

' Higher version of software already present. Can not install a lower version'

Can anybody tell how we can can remove the MB runtime product manually at Windows?

I have tried below steps :

1. Cleaned Broker Registries..
2. Backup of ...program file/IBM/mqsi directory and delete it.
3. Delete ......Document and Settings/All Users/IBM/mqsi directory..

After this i reinstall the product but it fails with the abovelisted errror..




Cheers,
Aditya
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AkankshA
PostPosted: Wed Dec 09, 2009 9:05 pm    Post subject: Reply with quote

Grand Master

Joined: 12 Jan 2006
Posts: 1494
Location: Singapore

did u uninstall the fix pack or complete product ??
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aditya.aggarwal
PostPosted: Thu Dec 10, 2009 5:25 am    Post subject: Reply with quote

Master

Joined: 13 Jan 2009
Posts: 252

for message broker we have to uninstall the complete product to uninstall a Fix pack too....
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aditya.aggarwal
PostPosted: Thu Dec 10, 2009 5:30 am    Post subject: Reply with quote

Master

Joined: 13 Jan 2009
Posts: 252

I faced this problem because

1. After installing Fix pack 5...documents & Settings/profile/local setting/tmp/ISMP001 directory get damaged...

2. Broker was not able to read the DLL present in this.

3. on Further check we found most of the direcories in profile directory was corrupted...

4. windows team have created the broker service id profile directory again...

5. I tried uninstalling the product using standard methods... but it fails..

So i need to do manual cleanup of MB installation from the server..
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nathanw
PostPosted: Thu Dec 10, 2009 5:52 am    Post subject: Reply with quote

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Joined: 14 Jul 2004
Posts: 550

with the amount of dmaged folders and corrupted information it sounds like you need a new server rather than a reinstall
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student
PostPosted: Thu Dec 10, 2009 5:53 am    Post subject: Reply with quote

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Joined: 17 Mar 2009
Posts: 31
Location: UK

Is there any existing broker on the machine. First delete them and then try to uninstall the product. Are you getting any specific error during uninstallation?
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aditya.aggarwal
PostPosted: Thu Dec 10, 2009 7:38 am    Post subject: Reply with quote

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Joined: 13 Jan 2009
Posts: 252

Quote:
with the amount of dmaged folders and corrupted information it sounds like you need a new server rather than a reinstall


Yes... it seems to be Hardware issue...
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aditya.aggarwal
PostPosted: Fri Dec 11, 2009 10:33 am    Post subject: Reply with quote

Master

Joined: 13 Jan 2009
Posts: 252

I am still looking for answer on below query

how can we remove the MB runtime product manually at Windows and Unix System?

I searched a lot in google and IBM documentation but this is not mentioned anywhere... !!!!!
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mqjeff
PostPosted: Fri Dec 11, 2009 11:00 am    Post subject: Reply with quote

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Joined: 25 Jun 2008
Posts: 17447

aditya.aggarwal wrote:
I searched a lot in google and IBM documentation but this is not mentioned anywhere... !!!!!


Really?

http://publib.boulder.ibm.com/infocenter/wmbhelp/v6r1m0/index.jsp?topic=/com.ibm.etools.mft.doc/au18431_.htm
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