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MQSeries.net Forum Index » General IBM MQ Support » MQ hangs while starting

MQ hangs while starting

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Ratan

Posted: Mon May 19, 2003 4:47 pm Post subject: MQ hangs while starting

Grand Master

Joined: 18 Jul 2002
Posts: 1245

MQ52 on windows 2000.

The service hangs and there are no log entries. I am clueless where to start digging from. I tried rebooting the server (works many a times for win2000), but after the restart MQ says it is still starting and there are still no log entries. Anybody has gone through this before ??

Any clues where to start digging from?

-Ratan.

leongor

Posted: Mon May 19, 2003 11:26 pm Post subject:

Master

Joined: 13 May 2002
Posts: 264
Location: Israel

Open task manager and look at the MQ processes. Do you see all of them ? Something missing ?
Try enabling MQ trace. Look for the errors there.
_________________
Regards.
Leonid.

IBM Certified MQSeries Specialist.

Chris123

Posted: Mon May 19, 2003 11:40 pm Post subject:

Novice

Joined: 14 Apr 2003
Posts: 11

Have you checked the Windows Event Log for any entries. We found W2k and 5.2 (or 5.2.1) to be potentially problematic. A few questions:
1) Do you have any W2k Service Packs or HotFixes installed
2) Do you have any MQ FixPacks installed
3) Ensure you install everything to do with the OS first before anything to do with MQ. After each install always reboot and check the Event Log whether the install tells you to or not
4) Then install everything to do with MQ. After each install always reboot and check the Event Log whether the install tells you to or not
5) Never un-install anything to do with MQ or the OS. Our tests showed that often the server was not guaranteed to be in the same state as before it went on.
6) Is it definately 5.2 you are running, rather than 5.2.1?

Cheers,

Chris

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