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| bernard_fay |
 Posted: Tue Sep 18, 2012 11:24 am Post subject: An unexpected error has occurred while validating the ... |
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Apprentice
Joined: 24 Jul 2012
Posts: 30
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While trying to complete the "Prepare Websphere MQ Wizard", I eventually get the following error:
An unexpected error has occurred while validating the security credentials of user domain\username
Someone knows why or maybe where to look for this problem?
I've been fooling around in the logs for a few hours now and I have no clue.
Thanks, |
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| Vitor |
| Posted: Tue Sep 18, 2012 11:50 am Post subject: Re: An unexpected error has occurred while validating the .. |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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| bernard_fay wrote: |
| Someone knows why or maybe where to look for this problem? |
What did you answer for the domain membership question? Did you supply an id with the correct authorities?
Can you operate the product directly from the command line?
_________________
Honesty is the best policy.
Insanity is the best defence. |
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| exerk |
| Posted: Wed Sep 19, 2012 1:06 am Post subject: Re: An unexpected error has occurred while validating the .. |
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Jedi Council
Joined: 02 Nov 2006
Posts: 6339
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| bernard_fay wrote: |
| An unexpected error has occurred while validating the security credentials of user domain\username |
Are you trying to enter the same credentials as you are logged on with? Is the user you are trying to validate within the same domain as the logged-on user, or in another domain/sub-domain?
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys. |
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| bernard_fay |
| Posted: Wed Sep 19, 2012 4:19 am Post subject: |
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Apprentice
Joined: 24 Jul 2012
Posts: 30
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| Vitor wrote: |
Can you operate the product directly from the command line? |
Vitor, I not sure what you mean about operating the product directly. The preparation wizard did not complete so I did not do anything else.
| exerk wrote: |
Are you trying to enter the same credentials as you are logged on with? Is the user you are trying to validate within the same domain as the logged-on user, or in another domain/sub-domain? |
Exerk, I am logged in with my own user for the installation and to run the wizard. In the wizard I give a another user dedicated to run MQ. Both users are on the same domain.
The problem appear for my own user not the user dedicated to run MQ.
Does a log exist about the wizard?
Thanks for your help |
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| exerk |
| Posted: Wed Sep 19, 2012 4:38 am Post subject: |
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Jedi Council
Joined: 02 Nov 2006
Posts: 6339
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| bernard_fay wrote: |
| Exerk, I am logged in with my own user for the installation and to run the wizard. In the wizard I give a another user dedicated to run MQ. Both users are on the same domain. |
Does your user and the user 'dedicated to run MQ' fulfill the requirements HERE and HERE?
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys. |
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| bernard_fay |
| Posted: Wed Sep 19, 2012 4:57 am Post subject: |
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Apprentice
Joined: 24 Jul 2012
Posts: 30
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That's the scary part. I don't manage and don't have acces to the AD. I'll have to sit with the admin and ask to look at it with him.  |
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| exerk |
| Posted: Wed Sep 19, 2012 4:58 am Post subject: |
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Jedi Council
Joined: 02 Nov 2006
Posts: 6339
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| bernard_fay wrote: |
| That's the scary part. I don't manage and don't have acces to the AD. I'll have to sit with the admin and ask to look at it with him. |
I've got a better idea - send him the links and inform him that to do your job, he needs to do his 
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys. |
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| nathanw |
| Posted: Wed Sep 19, 2012 5:00 am Post subject: |
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Knight
Joined: 14 Jul 2004
Posts: 550
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and at the same time tell him that you should have access to do this also as it would make yours and his life alot easier
_________________
Who is General Failure and why is he reading my hard drive?
Artificial Intelligence stands no chance against Natural Stupidity.
Only the User Trace Speaks The Truth  |
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| Vitor |
| Posted: Wed Sep 19, 2012 5:03 am Post subject: |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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| exerk wrote: |
| bernard_fay wrote: |
| That's the scary part. I don't manage and don't have acces to the AD. I'll have to sit with the admin and ask to look at it with him. |
I've got a better idea - send him the links and inform him that to do your job, he needs to do his |
That's almost certainly your problem.
_________________
Honesty is the best policy.
Insanity is the best defence. |
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| Vitor |
| Posted: Wed Sep 19, 2012 5:05 am Post subject: |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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| bernard_fay wrote: |
| Vitor wrote: |
Can you operate the product directly from the command line? |
Vitor, I not sure what you mean about operating the product directly. The preparation wizard did not complete so I did not do anything else. |
I was asking if you could perform the steps the preparation wizard does for you manually, i.e. a problem with the wizard or a problem with the product configuration?
Given your subsequent answers I think we've determined it's a problem with the configuration your AD people need to fix for you.
_________________
Honesty is the best policy.
Insanity is the best defence. |
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| bernard_fay |
| Posted: Wed Sep 19, 2012 10:07 am Post subject: |
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Apprentice
Joined: 24 Jul 2012
Posts: 30
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I got a look at the AD and the definition of the group and users is line with the documentation unless I missed something but I read it so many times...
I uninstalled WMQ, started over the installation and I got the same problem.
By the way, this is WMQ 7.5 trial. Does the trial could have a problem with it?
Does the wizard logs something?
Thanks your help |
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| bernard_fay |
| Posted: Wed Sep 19, 2012 10:55 am Post subject: FIXED! |
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Apprentice
Joined: 24 Jul 2012
Posts: 30
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The dedicated user to run MQ was not entered in the "Log on as a service" in the Local Security Policy. Doing it manually fixed the problem.
Thanks everybody for your help.
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