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MQSeries.net Forum Index » General IBM MQ Support » mq channel reset problme

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santosh.veerlapati
PostPosted: Wed Mar 24, 2010 8:36 am    Post subject: mq channel reset problme Reply with quote

Voyager

Joined: 19 Jun 2008
Posts: 87

Hi


we have one problme in production.
we have hub-spoke architecture, where the spokes are connected to a hub.

one of the spoke is not able to send the messages to the hub, eventhough
both sender and receiver channels are in running mode.

and we have reset the both channels to 1 but still the channel status are like below

the transmission queue has 52 messages
sender channel status running with last seq number 98 ,current messages 44,current sequence number 4

receiver channel status running with last seq number 98,current seq number 98


and i m trying to reset the channel from command prompt using runmqsc
but reset channel command is not accepting user defined sender or receiver channels
its telling channel not found

can anybody helpme on this

thanks in advance
santosh kumar veerlapati
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santosh.veerlapati
PostPosted: Wed Mar 24, 2010 8:39 am    Post subject: Reply with quote

Voyager

Joined: 19 Jun 2008
Posts: 87

small correction

sender channel status running with last seq number 98 ,current messages 4,current sequence number 4
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mmahdi
PostPosted: Wed Mar 24, 2010 8:44 am    Post subject: Reply with quote

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Joined: 13 Feb 2007
Posts: 18

i would have tried resolve channel command
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Vitor
PostPosted: Wed Mar 24, 2010 8:47 am    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

mmahdi wrote:
i would have tried resolve channel command


Did I miss the part of the original post where it mentioned the channel being in doubt?
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Vitor
PostPosted: Wed Mar 24, 2010 8:50 am    Post subject: Re: mq channel reset problme Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

santosh.veerlapati wrote:
both sender and receiver channels are in running mode.


So you're saying the channels are running, but the sequence numbers don't match?

If that's actually the case, raise a PMR because it shouldn't happen.

santosh.veerlapati wrote:
and i m trying to reset the channel from command prompt using runmqsc
but reset channel command is not accepting user defined sender or receiver channels
its telling channel not found


What other kind of channel is there apart from a user defined one? Have you built your hub and spoke with a WMQ cluster? And if so, why are you meddling with reset commands?

Post the output from the DISPLAY CHANNEL, DISPLAY CHSTATUS and the failing reset command.
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Mr Butcher
PostPosted: Thu Mar 25, 2010 1:39 am    Post subject: Reply with quote

Padawan

Joined: 23 May 2005
Posts: 1716

Quote:
the transmission queue has 52 messages
sender channel status running with last seq number 98 ,current messages 44,current sequence number 4

receiver channel status running with last seq number 98,current seq number 98


IMHO you do not have a sequence number problem. maybe you have one now, but only because you resetted channel before verifying in your queuemanager log for proper out of sequence error messages.


last sequence number (9 is the sequence number after the last, committed batch. this is the same for sending and receiving channel. so the last committed batch was fine and left both channels with proper sequece numbers.

curremt messages 44 means, that your current batch that is send form sender to receiver is 44 messages at the moment. what is your channel batchsize? 50? however, to me it looks like the sender tries to send messages, which can not be stored by the receiver. so the batch is not comitted. under normal conditions the sending channel would go to retry state, but maybe you use the message retry on the receiving end, so the channel remains active waiting for the receiving end to perform the retries.

maybe i am wrong, but my questions are:

1. before you reset the channel, did you verify in the mqseries log files that there are proper error messages and that you really are out of sequence with the message numbers?

2. did you check the receiving end for any errors that may indicate the receiver is not able to store the received messages (amd maybe retry options of the channels are used) ?!?
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John89011
PostPosted: Thu Mar 25, 2010 11:02 pm    Post subject: Re: mq channel reset problme Reply with quote

Voyager

Joined: 15 Apr 2009
Posts: 94

santosh.veerlapati wrote:
Hi

and i m trying to reset the channel from command prompt using runmqsc
but reset channel command is not accepting user defined sender or receiver channels
its telling channel not found

can anybody helpme on this

thanks in advance
santosh kumar veerlapati


Are you logging in as mqm?
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student
PostPosted: Fri Mar 26, 2010 2:09 am    Post subject: Reply with quote

Apprentice

Joined: 17 Mar 2009
Posts: 31
Location: UK

I hope you have tested dis chl(*).. If its shows the channel in question. then we need ko keep in mind that case sensitivines is allowed in channel name. It is advisable to specify the chl name in quotes.
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hallmark
PostPosted: Tue Apr 06, 2010 5:49 am    Post subject: Reply with quote

Voyager

Joined: 10 Mar 2005
Posts: 76

Also, was this working in production before? Did anything change (channels redefined etc)? and to re-iterate, check your MQ logs, they would certainly have mentioned sequence numbers at the sender end...

Rob
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