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rajaram
PostPosted: Fri Mar 18, 2005 3:54 am    Post subject: MQ ERROR Reply with quote

Acolyte

Joined: 02 Jan 2004
Posts: 53

Hi,

I am on AIX 5.2 CSD-06. i AM getting the following errors.

These are the errors i got in the FDC files.


+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Tuesday March 15 20:13:07 GMT 2005 |
| Host Name :- sys005 (AIX 5.2) |
| PIDS :- 5724B4101 |
| LVLS :- 530.6 CSD06 |
| Product Long Name :- WebSphere MQ for AIX |
| Vendor :- IBM |
| Probe Id :- XC338001 |
| Application Name :- MQM |
| Component :- xehAsySignalHandler |
| Build Date :- Feb 11 2004 |
| CMVC level :- p530-06-L040211 |
| Build Type :- IKAP - (Production) |
| UserID :- 00009000 (mqm) |
| Program Name :- endmqm |
| Process :- 01900708 |
| Thread :- 00000002 |
| Major Errorcode :- xecE_W_UNEXPECTED_ASYNC_SIGNAL |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6209 |
| Probe Severity :- 3 |
| Probe Description :- AMQ6109: An internal WebSphere MQ error has occurred. |
| FDCSequenceNumber :- 0 |
| Arith1 :- 2 2 |
| Arith2 :- 1900708 1d00a4 |
| Comment1 :- SIGINT |
| |
| |
+-----------------------------------------------------------------------------+


Component Dumps (Thread 00000002)
-------------------------------------
+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Tuesday March 15 20:13:12 GMT 2005 |
| Host Name :- sys005 (AIX 5.2) |
| PIDS :- 5724B4101 |
| LVLS :- 530.6 CSD06 |
| Product Long Name :- WebSphere MQ for AIX |
| Vendor :- IBM |
| Probe Id :- XC338001 |
| Application Name :- MQM |
| Component :- xehAsySignalHandler |
| Build Date :- Feb 11 2004 |
| CMVC level :- p530-06-L040211 |
| Build Type :- IKAP - (Production) |
| UserID :- 00009000 (mqm) |
| Program Name :- endmqm |
| Process :- 01900708 |
| Thread :- 00000002 |
| Major Errorcode :- xecE_W_UNEXPECTED_ASYNC_SIGNAL |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6209 |
| Probe Severity :- 3 |
| Probe Description :- AMQ6109: An internal WebSphere MQ error has occurred. |
| FDCSequenceNumber :- 1 |
| Arith1 :- 2 2 |
| Arith2 :- 1900708 1d00a4 |
| Comment1 :- SIGINT |
| |
| |
+-----------------------------------------------------------------------------+

+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Tuesday March 15 20:13:13 GMT 2005 |
| Host Name :- sys005 (AIX 5.2) |
| PIDS :- 5724B4101 |
| LVLS :- 530.6 CSD06 |
| Product Long Name :- WebSphere MQ for AIX |
| Vendor :- IBM |
| Probe Id :- XC338001 |
| Application Name :- MQM |
| Component :- xehAsySignalHandler |
| Build Date :- Feb 11 2004 |
| CMVC level :- p530-06-L040211 |
| Build Type :- IKAP - (Production) |
| UserID :- 00009000 (mqm) |
| Program Name :- endmqm |
| Process :- 01900708 |
| Thread :- 00000002 |
| Major Errorcode :- xecE_W_UNEXPECTED_ASYNC_SIGNAL |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6209 |
| Probe Severity :- 3 |
| Probe Description :- AMQ6109: An internal WebSphere MQ error has occurred. |
| FDCSequenceNumber :- 2 |
| Arith1 :- 2 2 |
| Arith2 :- 1900708 1d00a4 |
| Comment1 :- SIGINT |
| |
| |
+-----------------------------------------------------------------------------+

+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Tuesday March 15 20:13:13 GMT 2005 |
| Host Name :- sys005 (AIX 5.2) |
| PIDS :- 5724B4101 |
| LVLS :- 530.6 CSD06 |
| Product Long Name :- WebSphere MQ for AIX |
| Vendor :- IBM |
| Probe Id :- XC338001 |
| Application Name :- MQM |
| Component :- xehAsySignalHandler |
| Build Date :- Feb 11 2004 |
| CMVC level :- p530-06-L040211 |
| Build Type :- IKAP - (Production) |
| UserID :- 00009000 (mqm) |
| Program Name :- endmqm |
| Process :- 01900708 |
| Thread :- 00000002 |
| Major Errorcode :- xecE_W_UNEXPECTED_ASYNC_SIGNAL |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6209 |
| Probe Severity :- 3 |
| Probe Description :- AMQ6109: An internal WebSphere MQ error has occurred. |
| FDCSequenceNumber :- 3 |
| Arith1 :- 2 2 |
| Arith2 :- 1900708 1d00a4 |
| Comment1 :- SIGINT |
| |
| |
+-----------------------------------------------------------------------------+

==========================================================================================---

AMQ12502.FDC

+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Tuesday March 15 20:14:23 GMT 2005 |
| Host Name :- sys005 (AIX 5.2) |
| PIDS :- 5724B4101 |
| LVLS :- 530.6 CSD06 |
| Product Long Name :- WebSphere MQ for AIX |
| Vendor :- IBM |
| Probe Id :- ZX005022 |
| Application Name :- MQM |
| Component :- zxcProcessChildren |
| Build Date :- Feb 11 2004 |
| CMVC level :- p530-06-L040211 |
| Build Type :- IKAP - (Production) |
| UserID :- 00009000 (mqm) |
| Program Name :- amqzxma0_nd |
| Process :- 01212502 |
| Thread :- 00000001 |
| QueueManager :- sys005_dev_ics!queue!manager |
| Major Errorcode :- lrcW_S_FAST_PATH_APP_DEAD |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ7159 |
| Probe Severity :- 3 |
| Probe Description :- AMQ7159: A FASTPATH application has ended |
| unexpectedly. |
| FDCSequenceNumber :- 0 |
| Arith1 :- 884948 d80d4 |
| Arith2 :- 1 1 |
| |
+-----------------------------------------------------------------------------+

-------------------------------------
+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Tuesday March 15 20:14:29 GMT 2005 |
| Host Name :- sys005 (AIX 5.2) |
| PIDS :- 5724B4101 |
| LVLS :- 530.6 CSD06 |
| Product Long Name :- WebSphere MQ for AIX |
| Vendor :- IBM |
| Probe Id :- ZX005018 |
| Application Name :- MQM |
| Component :- zxcProcessChildren |
| Build Date :- Feb 11 2004 |
| CMVC level :- p530-06-L040211 |
| Build Type :- IKAP - (Production) |
| UserID :- 00009000 (mqm) |
| Program Name :- amqzxma0_nd |
| Process :- 01212502 |
| Thread :- 00000001 |
| QueueManager :- sys005_dev_ics!queue!manager |
| Major Errorcode :- zrcX_AGENT_DEAD |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ5009 |
| Probe Severity :- 2 |
| Probe Description :- AMQ5009: WebSphere MQ agent process 991336 has |
| terminated unexpectedly. |
| FDCSequenceNumber :- 1 |
| Arith1 :- 991336 f2068 |
| |
+-----------------------------------------------------------------------------+
---------------------------------------------------------------------------


These are the errors i got in the ERRORS directory of QMGRS under var/mqm


---- amqcclxa.c : 585 --------------------------------------------------------
03/15/05 20:09:29
AMQ7030: Quiesce request accepted. The queue manager will stop when all
outstanding work is complete.

EXPLANATION:
You have requested that the queue manager end when there is no more work for
it. In the meantime, it will refuse new applications that attempt to start,
although it allows those already running to complete their work.
ACTION:
None.
-------------------------------------------------------------------------------
03/15/05 20:09:29
AMQ9542: Queue manager is ending.

EXPLANATION:
The program will end because the queue manager is quiescing.
ACTION:
None.
----- amqrimna.c : 845 --------------------------------------------------------
03/15/05 20:14:35
AMQ9510: Messages cannot be retrieved from a queue.

EXPLANATION:
The attempt to get messages from queue 'SYSTEM.CLUSTER.COMMAND.QUEUE' on queue
manager 'sys_dev_ics.queue.manager' failed with reason code 2009.
ACTION:
If the reason code indicates a conversion problem, for example
MQRC_SOURCE_CCSID_ERROR, remove the message(s) from the queue. Otherwise,
ensure that the required queue is available and operational.

----- amqrrmfa.c : 32257 ------------------------------------------------------
03/15/05 20:14:35
AMQ9510: Messages cannot be retrieved from a queue.

EXPLANATION:
The attempt to get messages from queue 'SYSTEM.CLUSTER.REPOSITORY.QUEUE' on
queue manager 'sys_dev_ics.queue.manager' failed with reason code 2009.
ACTION:
If the reason code indicates a conversion problem, for example
MQRC_SOURCE_CCSID_ERROR, remove the message(s) from the queue. Otherwise,
ensure that the required queue is available and operational.
----- amqrfica.c : 404 --------------------------------------------------------
03/15/05 20:14:35
AMQ9411: Repository manager ended normally.

EXPLANATION:
The repository manager ended normally.
ACTION:
None.
-------------------------------------------------------------------------------
03/15/05 20:16:36
AMQ8003: WebSphere MQ queue manager 'sys_dev_ics.queue.manager' started.

EXPLANATION:
WebSphere MQ queue manager 'sys_dev_ics.queue.manager' started.
ACTION:
None.
-------------------------------------------------------------------------------
03/15/05 20:16:36
AMQ9410: Repository manager started

EXPLANATION:
The repository manager started successfully.
ACTION:
None.
-------------------------------------------------------------------------------
















and i am getting the following error in TE file in the active directory of log file in var/mqm...



====================================================================================================
LABEL: AMQFFST1
IDENTIFIER: 813FE820

Date/Time: Tue Mar 15 20:17:49 2005
Sequence Number: 1499
Machine Id: 0009BBBD4C00
Node Id: sys005
Class: S
Type: UNKN
Resource Name: MQSeries

Description
SOFTWARE PROGRAM ERROR

Probable Causes
UNDETERMINED

Failure Causes
SOFTWARE PROGRAM

Recommended Actions
REVIEW DETAILED DATA
CONTACT APPROPRIATE SERVICE REPRESENTATIVE

Detail Data
DETECTING MODULE
xehAsySignalHandler
SOFTWARE ERROR CODE
0000 0001
FILE NAME
/var/mqm/errors/AMQ45038.0.FDC
---------------------------------------------------------------------------
LABEL: AMQFFST1
IDENTIFIER: 813FE820

Date/Time: Tue Mar 15 20:14:35 2005
Sequence Number: 1498
Machine Id: 0009BBBD4C00
Node Id: sys005
Class: S
Type: UNKN
Resource Name: MQSeries

Description
SOFTWARE PROGRAM ERROR

Probable Causes
UNDETERMINED

Failure Causes
SOFTWARE PROGRAM

Recommended Actions
REVIEW DETAILED DATA
CONTACT APPROPRIATE SERVICE REPRESENTATIVE

Detail Data
DETECTING MODULE
rrmRepository
SOFTWARE ERROR CODE
0000 0005
FILE NAME
/var/mqm/errors/AMQ67946.0.FDC
---------------------------------------------------------------------------
LABEL: AMQFFST1
IDENTIFIER: 813FE820

Date/Time: Tue Mar 15 20:14:29 2005
Sequence Number: 1497
Machine Id: 0009BBBD4C00
Node Id: sys005
Class: S
Type: UNKN
Resource Name: MQSeries

Description
SOFTWARE PROGRAM ERROR

Probable Causes
UNDETERMINED

Failure Causes
SOFTWARE PROGRAM

Recommended Actions
REVIEW DETAILED DATA
CONTACT APPROPRIATE SERVICE REPRESENTATIVE

Detail Data
DETECTING MODULE
zxcProcessChildren
SOFTWARE ERROR CODE
0000 0012
FILE NAME
/var/mqm/errors/AMQ12502.0.FDC
---------------------------------------------------------------------------
LABEL: AMQFFST1
IDENTIFIER: 813FE820

Date/Time: Tue Mar 15 20:14:23 2005
Sequence Number: 1496
Machine Id: 0009BBBD4C00
Node Id: sys005
Class: S
Type: UNKN
Resource Name: MQSeries

Description
SOFTWARE PROGRAM ERROR

Probable Causes
UNDETERMINED

Failure Causes
SOFTWARE PROGRAM

Recommended Actions
REVIEW DETAILED DATA
CONTACT APPROPRIATE SERVICE REPRESENTATIVE

Detail Data
DETECTING MODULE
zxcProcessChildren
SOFTWARE ERROR CODE
0000 0016
FILE NAME
/var/mqm/errors/AMQ12502.0.FDC
---------------------------------------------------------------------------
LABEL: AMQFFST1
IDENTIFIER: 813FE820

Date/Time: Tue Mar 15 20:13:24 2005
Sequence Number: 1495
Machine Id: 0009BBBD4C00
Node Id: sys005
Class: S
Type: UNKN
Resource Name: MQSeries

Description
SOFTWARE PROGRAM ERROR

Probable Causes
UNDETERMINED

Failure Causes
SOFTWARE PROGRAM

Recommended Actions
REVIEW DETAILED DATA
CONTACT APPROPRIATE SERVICE REPRESENTATIVE

Detail Data
DETECTING MODULE
xehAsySignalHandler
SOFTWARE ERROR CODE
0000 0001
FILE NAME
/var/mqm/errors/AMQ45038.0.FDC
---------------------------------------------------------------------------
LABEL: AMQFFST1
IDENTIFIER: 813FE820

Date/Time: Tue Mar 15 20:13:13 2005
Sequence Number: 1494
Machine Id: 0009BBBD4C00
Node Id: sys005
Class: S
Type: UNKN
Resource Name: MQSeries

Description
SOFTWARE PROGRAM ERROR

Probable Causes
UNDETERMINED

Failure Causes
SOFTWARE PROGRAM

Recommended Actions
REVIEW DETAILED DATA
CONTACT APPROPRIATE SERVICE REPRESENTATIVE

Detail Data
DETECTING MODULE
xehAsySignalHandler
SOFTWARE ERROR CODE
0000 0001
FILE NAME
/var/mqm/errors/AMQ00708.0.FDC
---------------------------------------------------------------------------
LABEL: AMQFFST1
IDENTIFIER: 813FE820

Date/Time: Tue Mar 15 20:13:13 2005
Sequence Number: 1493
Machine Id: 0009BBBD4C00
Node Id: sys005
Class: S
Type: UNKN
Resource Name: MQSeries

Description
SOFTWARE PROGRAM ERROR

Probable Causes
UNDETERMINED

Failure Causes
SOFTWARE PROGRAM

Recommended Actions
REVIEW DETAILED DATA
CONTACT APPROPRIATE SERVICE REPRESENTATIVE

Detail Data
DETECTING MODULE
xehAsySignalHandler
SOFTWARE ERROR CODE
0000 0001
FILE NAME
/var/mqm/errors/AMQ00708.0.FDC
---------------------------------------------------------------------------
LABEL: AMQFFST1
IDENTIFIER: 813FE820

Date/Time: Tue Mar 15 20:13:12 2005
Sequence Number: 1492
Machine Id: 0009BBBD4C00
Node Id: sys005
Class: S
Type: UNKN
Resource Name: MQSeries

Description
SOFTWARE PROGRAM ERROR

Probable Causes
UNDETERMINED

Failure Causes
SOFTWARE PROGRAM

Recommended Actions
REVIEW DETAILED DATA
CONTACT APPROPRIATE SERVICE REPRESENTATIVE

Detail Data
DETECTING MODULE
xehAsySignalHandler
SOFTWARE ERROR CODE
0000 0001
FILE NAME
/var/mqm/errors/AMQ00708.0.FDC
---------------------------------------------------------------------------
LABEL: AMQFFST1
IDENTIFIER: 813FE820

Date/Time: Tue Mar 15 20:13:07 2005
Sequence Number: 1491
Machine Id: 0009BBBD4C00
Node Id: sys005
Class: S
Type: UNKN
Resource Name: MQSeries

Description
SOFTWARE PROGRAM ERROR

Probable Causes
UNDETERMINED

Failure Causes
SOFTWARE PROGRAM

Recommended Actions
REVIEW DETAILED DATA
CONTACT APPROPRIATE SERVICE REPRESENTATIVE

Detail Data
DETECTING MODULE
xehAsySignalHandler
SOFTWARE ERROR CODE
0000 0001
FILE NAME
/var/mqm/errors/AMQ00708.0.FDC
===============================================================================================

Very Sorry for the Long list that i pasted.. But I am not able to find out the exact source of the errors. Did any one get this kind of error?. Please let me know in case you need more info... Kindly some one help me

Thanks Alot,
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bower5932
PostPosted: Fri Mar 18, 2005 4:35 am    Post subject: Reply with quote

Jedi Knight

Joined: 27 Aug 2001
Posts: 3023
Location: Dallas, TX, USA

If you'll do a search on your probe id (XC338001) on this site, you'll get numerous hits. Most of them point to the fact that you tried to end an MQ program in an atypical manner and it ignored it. My guess is that you got tired of endmqm running and tried to Ctrl-C it.
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guest
PostPosted: Fri Mar 18, 2005 11:12 am    Post subject: Reply with quote

Acolyte

Joined: 11 Aug 2003
Posts: 52

Are you running any applications in trusted/fastpath mode ? .. There was a FDC mentioning the same , if you are using , make sure that your trusted application behaves well..

Otherwise from your FDC , it appears like some process/user is issuing SIGINT ( that is kill -1 ) to each of the mq process ... Find out who that would be ? ... Also check the sequence of events that occured using /var/mqm/errors/AMQERR01.LOG , that would give you an idea which process got affected first and so on ...

If nothing helps , time to open a PMR ...

-- R
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