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mq_abcd
PostPosted: Mon Jan 31, 2005 9:50 am    Post subject: WBIMB Installation error Reply with quote

Acolyte

Joined: 13 Jun 2004
Posts: 69

Hi guys,

I am trying to install csd 04 over csd 02 on win 2000 terminal with WBIMB 5.0 This is the errors i encountered.
Any ideas what might be the cause and also possible effects of this????

(Feb 4, 2005 12:26:26 PM), mqsi.event.Setup, com.installshield.product.actions.Files, err, ServiceException: (error code = -30018; message = "The requested operation cannot be performed on a file with a user-mapped section open.
(1224)"; severity = 0)
STACK_TRACE: 21
ServiceException: (error code = -30018; message = "The requested operation cannot be performed on a file with a user-mapped section open.
(1224)"; severity = 0)
at com.installshield.wizard.platform.win32.Win32FileServiceImpl.win32MoveFile(Native Method)
at com.installshield.wizard.platform.win32.Win32FileServiceImpl.moveFile(Win32FileServiceImpl.java:151)
at java.lang.reflect.Method.invoke(Native Method)
at com.installshield.wizard.service.LocalImplementorProxy.invoke(LocalImplementorProxy.java(Compiled Code))
at com.installshield.wizard.service.AbstractService.invokeImpl(AbstractService.java(Compiled Code))
at com.installshield.wizard.service.file.GenericFileService.moveFile(GenericFileService.java:4
at com.installshield.product.actions.Files.moveFileWithFileService(Files.java:779)
at com.installshield.product.actions.Files.copyFileWithFileService(Files.java:748)
at com.installshield.product.actions.Files.replace(Files.java:532)
at com.installshield.product.service.product.PureJavaProductServiceImpl.replaceProductAction(PureJavaProductServiceImpl.java:1746)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForReplaceProductAction(PureJavaProductServiceImpl.java:5209)
at com.installshield.product.service.product.InstallableObjectVisitor.replaceComponent(InstallableObjectVisitor.java(Compiled Code))
at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(InstallableObjectVisitor.java:337)
at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(InstallableObjectVisitor.java:135)
at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:4356)
at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:3583)
at com.installshield.wizard.service.AsynchronousOperation.run(AsynchronousOperation.java:40)
at java.lang.Thread.run(Thread.java:512)


Thanks in Advance
S
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jefflowrey
PostPosted: Mon Jan 31, 2005 9:53 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

Did you stop all the components of the installed system before running the csd?
_________________
I am *not* the model of the modern major general.
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mq_abcd
PostPosted: Mon Jan 31, 2005 10:04 am    Post subject: Reply with quote

Acolyte

Joined: 13 Jun 2004
Posts: 69

Yes, I did.
only configmgr was there earlier i stopped it and also deleted it.
Stopped even the QMgr.
What will be the possible solution now.
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malammik
PostPosted: Mon Jan 31, 2005 10:46 am    Post subject: Reply with quote

Partisan

Joined: 27 Jan 2005
Posts: 397
Location: Philadelphia, PA

Check your task manager, make sure you have no bip* processes running. Close your toolkit. Shutdown db2 too.
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JT
PostPosted: Mon Jan 31, 2005 11:14 am    Post subject: Reply with quote

Padawan

Joined: 27 Mar 2003
Posts: 1564
Location: Hartford, CT.

Quote:
Feb 4, 2005 12:26:26 PM), mqsi.event.Setup, com.installshield.product.actions.Files, err, ServiceException: (error code = -30018; message = "The requested operation cannot be performed on a file with a user-mapped section open.
(1224)"; severity = 0)

You need to wait 4 more days for time to catch up to you.....
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JT
PostPosted: Mon Jan 31, 2005 6:10 pm    Post subject: Reply with quote

Padawan

Joined: 27 Mar 2003
Posts: 1564
Location: Hartford, CT.

Have you reviewed the install log ('mqsi5.log') for additional details, possibly the name of the file?
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mq_abcd
PostPosted: Tue Feb 01, 2005 5:03 am    Post subject: Reply with quote

Acolyte

Joined: 13 Jun 2004
Posts: 69

Hi JT,
the error I posted was from mqsi5.log.
And laso the date whihc was wrong is also not the one creating problems.
Any way the problem is solved now
( the error was b'cos of not shutting down the DB2)

Thanks very much for all the replies.
S
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