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MQSeries.net Forum Index » General IBM MQ Support » QManager not starting properly

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mrodel
PostPosted: Mon Aug 30, 2004 7:26 am    Post subject: QManager not starting properly Reply with quote

Newbie

Joined: 13 Jun 2002
Posts: 5

Hi

Hope, anybody can help us or has any idea how to solve the following problem:

Config:
Win2003 Server
WMQ 5.3 CSD06

After rebooting the Win2003 Server, the IBM MQ Series Service starts without any problem. It is configured to start automatically. However, the Queuemanager does not start. The Q-Manager is "unavailable", the command server, listener and channel initiator are "stopped". They are all configured to start automatically.

There is no error in the MQSeries Q-Manager error log(s), no FDC available, no entry in the Event viewer (nor application, nor security or system view).

We do have a queuemanager running on other Win2003 machines where it works perfectly. We checked the whole setup of the machine (Service properties, MQSeries config, Security setup etc. etc.) and the configuration look the same.

When we set the trace on, restart the MQ Series Service (not the queuemanager) we get lots of following errors in the trace:

00002ACE 17:17:37.708582 3564.2 component:24 pointer:0183E5E8
00002ACF 17:17:37.708599 3564.2 --------} xcsFreeMem (rc=OK)
00002AD0 17:17:37.708609 3564.2 -------}! xcsAttachSharedSubpool (rc=xecX_E_NO_SUCH_EXTENT)
00002AD1 17:17:37.708623 3564.2 ------}! xcsConnectSharedSubpool (rc=xecI_E_NO_SUCH_SUBPOOL)
00002AD2 17:17:37.708639 3564.2 ------{ xcsReleaseThreadMutexSem
00002AD3 17:17:37.708650 3564.2 ------} xcsReleaseThreadMutexSem (rc=OK)
00002AD4 17:17:37.708660 3564.2 -----}! xcsInitialize (rc=xecI_S_FAIL)
00002AD5 17:17:37.708676 3564.2 -----{ xcsBrowseIniCallback
00002AD6 17:17:37.708686 3564.2 ------{ xcsBrowseRegistryCallback
00002AD7 17:17:37.708696 3564.2 -------{ xusAddStanzaLineList
00002AD8 17:17:37.708706 3564.2 --------{ xcsGetMem


When we manually start the Queuemanager, it is running perfectly. However it looks like the MQ Series Service and the queue manager itself are not connected anymore. Because, when we do start or stop the MQ Series Service it has no influence on the status of the queuemanager.

Does anybody have a clue how to figure the problem out?

Any help is greatly appriciated!

Regards
Marisa
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vennela
PostPosted: Mon Aug 30, 2004 7:45 am    Post subject: Reply with quote

Jedi Knight

Joined: 11 Aug 2002
Posts: 4055
Location: Hyderabad, India

How was the QMGR created?
Using MQSeires Explorer or through command line? I think you are mixing both of them.
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mrodel
PostPosted: Mon Aug 30, 2004 7:51 am    Post subject: Reply with quote

Newbie

Joined: 13 Jun 2002
Posts: 5

No, it was created through the explorer. We did nothing on command line ecxept refreshing autorisation.

Regards
Marisa
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fjb_saper
PostPosted: Mon Aug 30, 2004 1:48 pm    Post subject: Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

Check out the additional patches for CSD06 on Windows. You'll need them.
I would just plain move to CSD07

Enjoy
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JasonE
PostPosted: Tue Aug 31, 2004 12:56 am    Post subject: Reply with quote

Grand Master

Joined: 03 Nov 2003
Posts: 1220
Location: Hursley

Also check the system event log, for COM and DCOM related errors
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mrodel
PostPosted: Tue Aug 31, 2004 6:07 am    Post subject: Reply with quote

Newbie

Joined: 13 Jun 2002
Posts: 5

Hi

Thanks for the help. Installing CSD07 helped. So we assume it was an installation problem on that machine.

Thanks
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