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MQSeries.net Forum Index » IBM MQ Installation/Configuration Support » MQ5.3 installation problem

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balaji sr
PostPosted: Fri Jul 09, 2004 2:09 am    Post subject: MQ5.3 installation problem Reply with quote

Apprentice

Joined: 07 Jan 2003
Posts: 28

Hi,
I have uninstalled 5.2 on Windows2000 professional and installed WebSphere 5.3. The installation went fine. When I tried to create the QMGR using the GUI (MQ Explore) it failed with the error, AMQ8101 WebSphere error (893) had occurred. But it allowing me to create the QMGR thru command prompt and local queue too.

An FDC file is generate when it failed.....

WebSphere MQ First Failure Symptom Report
=========================================

Date/Time :- Fri July 09 14:52:46 India Standard Time 2004
Host Name :- KHWA71P (Windows 2000 Build 2195: Service Pack 4)
PIDS :- 5724B4100
LVLS :- 530
Product Long Name :- WebSphere MQ for Windows
Vendor :- IBM
Probe Id :- XC207001
Application Name :- MQM
Component :- xxxInitialize
Build Date :- Oct 12 2002
CMVC level :- p000-L021011
Build Type :- IKAP - (Production)
UserID :- MUSR_MQADMIN
Process Name :- D:\Program Files\IBM\WebSphere MQ\bin\amqmsrvn.exe
Process :- 00001916
Thread :- 00000002
Major Errorcode :- xecF_E_UNEXPECTED_SYSTEM_RC
Minor Errorcode :- OK
Probe Type :- MSGAMQ6119
Probe Severity :- 2
Probe Description :- AMQ6119: An internal WebSphere MQ error has occurred
(WinNT error 5 from RegQueryValueEx.)
FDCSequenceNumber :- 0
Comment1 :- WinNT error 5 from RegQueryValueEx.

Comment2 :- Access is denied.
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JT
PostPosted: Fri Jul 09, 2004 7:12 am    Post subject: Reply with quote

Padawan

Joined: 27 Mar 2003
Posts: 1564
Location: Hartford, CT.

See the following PMR: http://www-1.ibm.com/support/docview.wss?uid=swg21138854

Searching the IBM site for the Probe Id listed in the FDC can be quite useful.
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btjo
PostPosted: Fri Jul 09, 2004 10:02 am    Post subject: Reply with quote

Novice

Joined: 07 Jul 2004
Posts: 19

Quote:
Build Date :- Oct 12 2002


what CSD level are u at. might want to check that and get to the latest ones.
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JasonE
PostPosted: Mon Jul 12, 2004 1:46 am    Post subject: Reply with quote

Grand Master

Joined: 03 Nov 2003
Posts: 1220
Location: Hursley

Oct 12 is GA2 / fixpack 01 level - ancient...

r/c 5 from Reg* is a security problem trying to access registry key(s). Normally this occurs because you have over secured your machine.

1. Run amqmdain regsec, and see if the problem goes away
2. If it doesnt, use regmon from www.sysinternals.com to see what registry key you are getting access denied from, and give mqm read access to it!
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