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MQSeries.net Forum Index » General IBM MQ Support » Need Help in Receiver Channel!

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mnollora
PostPosted: Tue Jul 06, 2004 8:44 am    Post subject: Need Help in Receiver Channel! Reply with quote

Newbie

Joined: 02 Jul 2004
Posts: 3

Here's my MQSeries info (in Iseries):

Queue Manager Name: QM_GMNC
Sender Channel: QM_GMNC.QM12_MQB1
Receiver Channel: QM12_MQB1.QM_GMNC

Trading Partner MQSeries info(unknown System):

Queue Manager Name: QM12.MQP2
Sender Channel: QM12_MQB1.QM_GMNC
Receiver Channel: QM_GMNC.QM12_MQB1

I don't have a problem with my Sender Channel, the status shows RUNNING. My
problem is in my Receiver Channel, it stays in INACTIVE status even though
QM12 already initiated their Sender Channel (QM12_MQB1.QM_GMNC). I was told
that the status of their Sender Channel shows RETRYING. When I look at my
port status (Work with TCP/IP Connection Status) port 1414 is in LISTEN
state. Listener job RUNMQLSR (I am guessing that this is the listener job)
is in TIMW status. My questions:

1. Is this a firewall problem?
2. Where do I look for messages or log that they are trying to connect to
my MQ Manager?
3. Do I need to create a user id (MCA User ID) specifically for the sender
channel? If I need one, would this be a regular user profile created in the
AS/400?


Any info will be very appreciated
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andrewl68
PostPosted: Tue Jul 06, 2004 9:43 am    Post subject: Reply with quote

Novice

Joined: 23 Sep 2003
Posts: 14

Your logs can be found in
install directory/qmgrs/"queue manager name"/errors/AMQ.....

If one of the servers is behind a firewall there may be rules in place that are stopping the connection between the two channels. I have experienced the same problem where I could connect to an external channel but they could not connect to me. It did turn out to be a firewall problem that once the rules on the firewall were created it worked fine.
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mnollora
PostPosted: Tue Jul 06, 2004 9:50 am    Post subject: Reply with quote

Newbie

Joined: 02 Jul 2004
Posts: 3

Hi Andrew,

Thanks for your reply. I've seen the logs but didn't see any logs that my trading partner is trying to connect to me.

How did you fix your firewall problems?

Thanks,
mnollora
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andrewl68
PostPosted: Tue Jul 06, 2004 9:53 am    Post subject: Reply with quote

Novice

Joined: 23 Sep 2003
Posts: 14

I cant really help you with that part. The external queue manager had a firewall in place that was preventing the connection. You may want to check with them to see if the firewall logs show any refusals for the IP address or dns name as well as port 1414
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romudd
PostPosted: Wed Jul 07, 2004 3:55 am    Post subject: Reply with quote

Apprentice

Joined: 12 Aug 2003
Posts: 31
Location: Sao Paulo - Brazil

There is a easy way to detect possible network problems (including misconfigured firewalls): try to do a simple connection from one machine to the remote mq port. For example:

If I'm using TCP and my SDR channel CONNAME is mqs.mytradingpartner.com(1414)
Then I can try to open a telnet session to the remote port
prompt> telnet mqs.mytradingpartner.com 1414

Of course nothing will happen, but if it connects sucessfully the network connection is Ok.

Other useful test is the PING funcionality provided by MQ (must be done at the Sender side).

And finally, you can ask them to look at the logs on the sender side
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