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MQSeries.net Forum Index » WebSphere Message Broker (ACE) Support » Coredump

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lung
PostPosted: Thu Feb 12, 2004 1:09 am    Post subject: Coredump Reply with quote

Master

Joined: 27 Aug 2002
Posts: 291
Location: Malaysia

Broker is generating a coredump file. The file is unreadable and its size is huge. From the system log, I've extracted the following...
Code:
IEA995I SYMPTOM DUMP OUTPUT 193                                 
SYSTEM COMPLETION CODE=0C4  REASON CODE=00000011                 
TIME=11.40.15  SEQ=02049  CPU=0000  ASID=00A4                   
PSW AT TIME OF ERROR  078D0400   F72AC4DE  ILC 4  INTC 11       
   ACTIVE LOAD MODULE           ADDRESS=77200000  OFFSET=000AC4DE
   NAME=SPECIALNAME                                             
        61A4A299 61939797 61A69498 89619389 */usr/lpp/wmqi/li*   
        9361D4A3 89C99482 D78199A2 85994B93 *l/MtiImbParser.l*   
        8993                                *il              *   
   DATA AT PSW  772AC4D8 - 90185000  D1885821  EFE41222         
   AR/GR 0: 8C31375A/13F5EDE8   1: 00000000/FFFFF008             
         2: 00000000/11974CC0   3: 00000000/0E2B3948             
         4: 00000000/772AC19C   5: 00000000/772C9470             
         6: 00000000/00000000   7: 00000000/16CFD0E8             
         8: 00000000/00017E10   9: 00000000/13F5EDD0             
         A: 00000000/00018770   B: 00000000/772C95BC             
         C: 00000000/0E2AA200   D: 00000000/0E2B3980             
         E: 0E2B36CC/00000000   F: 0B050E18/773C8178
END OF SYMPTOM DUMP
What is the cause of the coredump? Whenever it happens, the broker will stop picking up messages from its input queues. And the only remedy is by stopping and restarting it.

The broker is residing on an OS/390 system.

At first, I thought this was a fixed-decimal parsing issue (noted on one of my posts), but this time it just occured even when I'm not parsing a fixed decimal! (I was parsing a string, which never gave me any errors before)

Please help.

Thanks.
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bolek
PostPosted: Thu Feb 12, 2004 7:28 am    Post subject: Reply with quote

Apprentice

Joined: 25 Jul 2002
Posts: 35
Location: Germany

Hi,

Completion Code = 0C4 means "The system detected a protection exception", so it's time to contact IBM service. You will need the coredump ( TERSEd ) and probably collect stderr/stdout/syslog/etc data - see WMQI "Problem Determination Guide" for more details...

BTW: Which WMQI release/CSD do you have ?
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lung
PostPosted: Thu Feb 12, 2004 6:59 pm    Post subject: Reply with quote

Master

Joined: 27 Aug 2002
Posts: 291
Location: Malaysia

I have contacted our IBM representative, but they have yet to give me a reply on this. However I really need to resolve this issue as soon as possible because there is on-going testing.

Can you clarify what does it mean by "The system detected a protection exception"?

I am using WMQI 2.1 CSD03.

Thanks!
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bolek
PostPosted: Thu Feb 12, 2004 11:31 pm    Post subject: Reply with quote

Apprentice

Joined: 25 Jul 2002
Posts: 35
Location: Germany

CSD05 may help to solve the problem, in my 390 environment CSD05 works really stable.

Otherwise you have to wait for answer from WMQI Service Team...

FYI:
Protection exception means:

CEE3204S The system detected a protection exception (System Completion Code=0C4).
Explanation: your program attempted to access a storage location to which it was not authorized.
Programmer Response: Check your application for these common errors:
. Using the wrong AMODE to reference storage
. Trying to use a pointer that has not been set
. Trying to store data into storage reserved for the system
. Using an invalid index to an array
System Action: The thread is terminated.
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