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| anhnt |
 Posted: Wed Oct 01, 2003 6:50 pm Post subject: Error in Open MQExplorer |
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Acolyte
Joined: 03 Aug 2003
Posts: 54
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Hi all,
There is a problem:
When I Opened WebSphere MQ Explorer,I saw a message with content:
Could not initalize WebSphere MQ Services objects. 0x8000401A The server process could not be started because the configured identity is incorrect. Check the username and password.(AMQ4100).
and MQExplorer can't open. Although I Logged in Windows with userid and password which was granted mqm.
any one help me to resolve my problem
Thanks in advance
anhnt |
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| psanders |
| Posted: Thu Oct 02, 2003 4:32 am Post subject: Just a guess |
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Apprentice
Joined: 02 Apr 2002
Posts: 27
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| This occured on versions prior to 5.3 when using terminal services. |
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| anhnt |
| Posted: Thu Oct 02, 2003 5:43 pm Post subject: |
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Acolyte
Joined: 03 Aug 2003
Posts: 54
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Thanks psanders,
But my version WebSphere MQ is 5.3.
OK, I use Remote Desktop in my system.
What are there to resolve it?
anhnt |
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| psanders |
| Posted: Mon Oct 06, 2003 4:11 am Post subject: Another guess |
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Apprentice
Joined: 02 Apr 2002
Posts: 27
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Check the identity that the MQ service is running under. It's hiding under Programs\Administrative Tools\Services. Open up IBM MQSeries and look under the Logon tab.
Good luck. |
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| cxsl |
| Posted: Tue Jul 20, 2004 3:09 am Post subject: |
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Newbie
Joined: 20 Jul 2004
Posts: 1
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Hi all,
I get the same error message when I try to expand the WebSphere MQ node in MQ Explorer.
I have already checked, that the user named in the Log On tab of the MQ service is in the mqm group. Nonetheless I get the error. Do you have any ideas?
Thx,
Claudia |
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| JasonE |
| Posted: Tue Jul 20, 2004 3:29 am Post subject: |
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Grand Master
Joined: 03 Nov 2003
Posts: 1220
Location: Hursley
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Look at the dcom object MQSeries, identity page, and ensure the userid is a userid in the local MQM group. Reset the password for it, and enter the new password into that panel.
If it still fails, look in the event log, system portion for dcom and com errors - are there any? |
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| JasonE |
| Posted: Tue Jul 20, 2004 3:34 am Post subject: |
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Grand Master
Joined: 03 Nov 2003
Posts: 1220
Location: Hursley
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| I just reread the previous update, and its worth noting the userid of the services (as in operating system services) is completely irrelevant, and it should run as the system account. The id of the DCOM MQSeries object (dcomcnfg, component services) is the critical one |
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| zpat |
| Posted: Mon Nov 29, 2004 12:55 am Post subject: |
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Jedi Council
Joined: 19 May 2001
Posts: 5866
Location: UK
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| Any chance of IBM making the error message more meaningful by referring to the DCOM service in some way? |
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| JasonE |
| Posted: Mon Nov 29, 2004 4:31 am Post subject: |
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Grand Master
Joined: 03 Nov 2003
Posts: 1220
Location: Hursley
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Nope  (What... and do me out of a job!!)
Seriously though you could raise it as a requirement, as its easy enough to do! However I'm not sure if the same problem is relevant to the next release, and hence I would wait and see if it is 'fixed' already... |
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