| Author |
Message
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| lehare |
 Posted: Tue Jun 24, 2008 3:44 am Post subject: AMQ6119: Failed to complete request to Shared Storage Server |
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Apprentice
Joined: 25 Jul 2005
Posts: 48
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Hi Guys,
I'm running windows 2003 Ent. with Websphere MQ 5.3 CSD14 - i get the below error in the FDC and AMQErrorxx.log
the machine is running in a VMware server and ALL storage is on a SAN storage machine.
the Qmgr is configured to write its activity log is writing to one of the SAN partition!
as soon as i get the error - the box becomes NON responsive - the queue manager is reported as "unavailable" -
the only way to 'temporarily resolve' the error is to RESTART the server - now this is happening EVERY day  - and my boss is getting mad
please assist.
+-----------------------------------------------------------------------------+
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| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Fri June 20 16:45:24 South Africa Standard Time 2008 |
| Host Name :- VCIBJNBSBLHUV2 (Windows Ver 5.2 Build 3790: Service |
| Pack 1) |
| PIDS :- 5724B4100 |
| LVLS :- 530.14 CSD14 |
| Product Long Name :- WebSphere MQ for Windows |
| Vendor :- IBM |
| Probe Id :- XY205001 |
| Application Name :- MQM |
| Component :- xstConnectionRequest |
| Build Date :- Dec 15 2007 |
| CMVC level :- p530-14-L071214 |
| Build Type :- IKAP - (Production) |
| UserID :- usb_fot |
| Process Name :- K:\uddsbyn7\logicalhosts\lhUatBatHKM\jre\bin\java. |
| exe |
| Process :- 00005668 |
| Thread :- 00000091 |
| QueueManager :- tsblhv7_qmgr |
| Major Errorcode :- xecF_E_UNEXPECTED_SYSTEM_RC |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6119 |
| Probe Severity :- 2 |
| Probe Description :- AMQ6119: An internal WebSphere MQ error has occurred |
| (Failed to complete request to Shared Storage Server) |
| FDCSequenceNumber :- 1 |
| Comment1 :- Failed to complete request to Shared Storage Server |
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+-----------------------------------------------------------------------------+
bit of the FDC tracing
-----{ xcsFreeMem
-----} xcsFreeMem rc=OK
-----{ xcsBuildDumpPtr
------{ xcsFreeMem
------} xcsFreeMem rc=OK
-----} xcsBuildDumpPtr rc=OK
----} xcsFFST rc=OK
---} xstServerRequest rc=xecF_E_UNEXPECTED_SYSTEM_RC
---{ xcsFFST
regards
lehare. |
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| dp111443 |
| Posted: Tue Jul 05, 2016 11:39 pm Post subject: |
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Voyager
Joined: 25 Feb 2004
Posts: 82
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Hi,
We are getting the same problem - did you get to the root cause of this?
Thanks,
_________________
Integration Design/Developer
IBM Certified System Administrator -
WebSphere MQ V5.3 |
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| exerk |
| Posted: Wed Jul 06, 2016 12:01 am Post subject: |
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Jedi Council
Joined: 02 Nov 2006
Posts: 6339
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| dp111443 wrote: |
| We are getting the same problem - did you get to the root cause of this? |
Bear in mind that you're asking about an 8-year old post, which states a very old and unsupported OS and MQ version, so the Original Poster's solution would most likely be invalid for your set up - unless of course you also are on an unsupported OS and MQ version?
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys. |
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| dp111443 |
| Posted: Wed Jul 06, 2016 12:03 am Post subject: |
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Voyager
Joined: 25 Feb 2004
Posts: 82
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Hi Exert,
Yes indeed - it's an environment that we have that we are looking to decommission but it's directly related to the same version as this. Windows 2003 with MQ v6.
I'm not expecting a response from the original poster but it's worth a try! 
_________________
Integration Design/Developer
IBM Certified System Administrator -
WebSphere MQ V5.3 |
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| exerk |
| Posted: Wed Jul 06, 2016 12:06 am Post subject: |
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Jedi Council
Joined: 02 Nov 2006
Posts: 6339
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| dp111443 wrote: |
| Windows 2003 with MQ v6. |
Is MQ at the latest FixPack?
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys. |
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| dp111443 |
| Posted: Wed Jul 06, 2016 1:20 am Post subject: |
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Voyager
Joined: 25 Feb 2004
Posts: 82
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Hi,
No we're not. We are on 6.0.2.6.
We have different environments (i.e. dev, 2xtest, production).
Dev and production are fine, but one of the test environments seem to suffer from this so it tells me it's local or environmental causing the issue rather than code/fixpack related.
_________________
Integration Design/Developer
IBM Certified System Administrator -
WebSphere MQ V5.3 |
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| exerk |
| Posted: Wed Jul 06, 2016 2:16 am Post subject: |
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Jedi Council
Joined: 02 Nov 2006
Posts: 6339
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Time to get a Windows Sys Admin to do a compare-and-contrast with a 'working' system methinks 
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys. |
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| fjb_saper |
| Posted: Wed Jul 06, 2016 8:05 pm Post subject: |
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Grand High Poobah
Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY
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| exerk wrote: |
| Time to get a Windows Sys Admin to do a compare-and-contrast with a 'working' system methinks |
Also time to get a network engineer involved to make sure there are no problems with the network card, protocols, etc ... for the connection to the SAN... 
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MQ & Broker admin |
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