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MQSeries.net Forum Index » General IBM MQ Support » QMGR start up error

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Rameshkolli
PostPosted: Thu Feb 12, 2015 1:09 pm    Post subject: QMGR start up error Reply with quote

Newbie

Joined: 08 Feb 2015
Posts: 4

We are getting the below error when trying to bring up the queue manager. Please advice.

When tried with command prompt:
WebSphere MQ was unable to display an error message 893

When tried with explorer:
Fatal Error: MQSeries Services initialization failed 0x80040154
IBM MQSeries: amqmdain - usage:

amqmdain <cmd> <qmgr> <options>

Environment : Windows
Version : WMQV6.0

FFDC Details:
Probe Id :- XC381001 |
| Application Name :- MQM |
| Component :- xcsDisplayMessageForSubpool
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JosephGramig
PostPosted: Thu Feb 12, 2015 1:20 pm    Post subject: Reply with quote

Grand Master

Joined: 09 Feb 2006
Posts: 1244
Location: Gold Coast of Florida, USA

First, the version of MQ you are using is way out of support. Second, did you Google the Probe ID?

At www.ibm.com/mqseries a page will have a Search box at the top right hand side where you should paste the Probe ID and search for hits.

I got http://www-01.ibm.com/support/docview.wss?uid=swg1IV22228.

Do a dspmqver and find out if you are at the latest fix pac and if not, apply that maintenance. Failing that, upgrade to MQ v7.1 or 7.5 and apply latest fix pac and try again.

Check MQ prereq's before you upgrade your Qmgrs to see if you can...
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Rameshkolli
PostPosted: Thu Feb 12, 2015 1:23 pm    Post subject: QMGR start up error Reply with quote

Newbie

Joined: 08 Feb 2015
Posts: 4

Yes we are having WMQV6.0.12 on the server. But still we are having issues. The same version works fine on another server,but only this windows server is having issue.
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exerk
PostPosted: Thu Feb 12, 2015 2:00 pm    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

If it's running in a domain, check the user under which the service is set to run under and cross reference with the working box to see if they're the same, and also check anything else that is MQ related to ensure the settings are the same on each server.

Although, as rightly pointed out by JosephGramig, it's out of support...
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It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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Rameshkolli
PostPosted: Thu Feb 12, 2015 2:29 pm    Post subject: QMGR start up error Reply with quote

Newbie

Joined: 08 Feb 2015
Posts: 4

Compared with working server ,but still the same issue. Please advice.
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gbaddeley
PostPosted: Thu Feb 12, 2015 3:59 pm    Post subject: Reply with quote

Jedi Knight

Joined: 25 Mar 2003
Posts: 2538
Location: Melbourne, Australia

Is the MQSeries service running OK? Google for "80040154" and you will be amazed. This usually indicates some underlying issue with Windows DCOM or MQ Service or the MQ installation. A reboot might fix it, or talk to your Windows expert.
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fjb_saper
PostPosted: Fri Feb 13, 2015 6:45 am    Post subject: Reply with quote

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Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

gbaddeley wrote:
Is the MQSeries service running OK? Google for "80040154" and you will be amazed. This usually indicates some underlying issue with Windows DCOM or MQ Service or the MQ installation. A reboot might fix it, or talk to your Windows expert.

If the reboot does not fix it, rerun the prepare MQ Wizard with the domain account... Did you also grant all the relevant permissions in local policies to the service account ?
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