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MQSeries.net Forum Index » Workflow Engines - IBM MQ Workflow & Business Process Choreographer » Why am I unable to delete a user

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guest
PostPosted: Mon Aug 11, 2003 8:15 am    Post subject: Why am I unable to delete a user Reply with quote

Acolyte

Joined: 11 Aug 2003
Posts: 52

When I tried to delete a user using fmcibie I am getting an error saying that I can not delete as some work activities are still pending. I have checked in all my activities list and worklists and I am pretty sure that there is no work assigned to the user. Could somebody tell me why I am getting this error
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ucbus1
PostPosted: Mon Aug 11, 2003 8:17 am    Post subject: Reply with quote

Knight

Joined: 30 Jan 2002
Posts: 560

How did you make sure that there is no work assigned ?
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guest
PostPosted: Mon Aug 11, 2003 8:19 am    Post subject: Reply with quote

Acolyte

Joined: 11 Aug 2003
Posts: 52

I have checked it using one of the utilities we have called 'vital signs".
Also the managers get notifications if the work is pending with the user. But I do not see any such notifications either
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jmac
PostPosted: Mon Aug 11, 2003 10:29 am    Post subject: Reply with quote

Jedi Knight

Joined: 27 Jun 2001
Posts: 3081
Location: EmeriCon, LLC

I would suggest that you logon as Admin, then query workitems with a filter set to OWNER = userid. This will show you the workitems which exist for this user. If I am not mistaken, VitalSigns is only looking at Audit Trail records.
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John McDonald
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praveenchhangani
PostPosted: Mon Aug 11, 2003 2:09 pm    Post subject: Reply with quote

Disciple

Joined: 20 Sep 2002
Posts: 192
Location: Chicago, IL

I agree with John in setting a filter on the web-client(thin).

Another thing you can do if you have the fat-client(thick), is to sign into to the workflow configuration using the user's(the one you want to delete), and use the default password and see if that comes up with any work items. If you see any, that means the user still has work items on his/her plate.

This will work for you as well!
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Praveen K. Chhangani,

IBM Certified Solutions Designer -
MQ Workflow 3.4.
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wayne hue
PostPosted: Tue Aug 12, 2003 1:39 pm    Post subject: Reply with quote

Newbie

Joined: 11 Aug 2003
Posts: 1
Location: Chattanooga, Tn

All attempts to view in thin client using filters show no work items for the user. Attempts to delete the member still produces
FMC24500I fmcibie is starting.
FMC24510I Import uses options
System Group name : FMCGRP
import file : fixit.fdl
log file : cerr
FMC20500I Start parsing fixit.fdl.
FMC25630E fixit.fdl(: DELETE cannot be performed for PERSON 'M62824D'. It is u
sed by the following entities:
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IE_CompleteEnrollOrMaint.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IM_AnalyzeAttachments.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC25640E ActivityInstance IE_AnalyzeAttachments.
FMC20510I Finished parsing fixit.fdl.
FMC24560I fmcibie finished and found 1 errors 0 warnings. RC = 12

Note fixit.fdl reads as follows
CODEPAGE 819
000006 FM_RELEASE V3R3 2
000007
000008 DELETE PERSON 'M62824D'
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Ratan
PostPosted: Tue Aug 12, 2003 1:48 pm    Post subject: Reply with quote

Grand Master

Joined: 18 Jul 2002
Posts: 1245

probably the activity Instance "IE_AnalyzeAttachments" is assigned to the user you are trying to delete. you will have remove any such assignments before you can succesfully delete the user.
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-Ratan
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jmac
PostPosted: Tue Aug 12, 2003 1:50 pm    Post subject: Reply with quote

Jedi Knight

Joined: 27 Jun 2001
Posts: 3081
Location: EmeriCon, LLC

Is it possible that there are Instances still running that contain activities that have been worked by this user you are trying to delete? This is just an educated guess, I do not know this to be the cause.
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John McDonald
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rokual
PostPosted: Mon Mar 27, 2006 12:07 pm    Post subject: Reply with quote

Apprentice

Joined: 07 Feb 2006
Posts: 26

Hi,

I have a question regarding deleting a user from workflow, when User have some activity instances. I know we have to delete the activity instances, but can anyone give me some direction on to how to delete the activity intances?
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vennela
PostPosted: Mon Mar 27, 2006 12:12 pm    Post subject: Reply with quote

Jedi Knight

Joined: 11 Aug 2002
Posts: 4055
Location: Hyderabad, India

1. using web client
2. using standard client
3. write a program
a) using XML interface
b) using API calls
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rokual
PostPosted: Mon Mar 27, 2006 12:28 pm    Post subject: Reply with quote

Apprentice

Joined: 07 Feb 2006
Posts: 26

Hi,

Can anyone give litlele detailed description on how to remove from web client?
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vennela
PostPosted: Mon Mar 27, 2006 1:04 pm    Post subject: Reply with quote

Jedi Knight

Joined: 11 Aug 2002
Posts: 4055
Location: Hyderabad, India

I need to know more about how much you know before I can answer?

Have you logged on to workflow
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hos
PostPosted: Mon Mar 27, 2006 11:25 pm    Post subject: Reply with quote

Chevalier

Joined: 03 Feb 2002
Posts: 470

Guys!

I urgently recommend to use the Substitute Person Tool for such cases! It is described in the Admin Guide under LDAP Bridge, but can be used without using the other features of the LDAP bridge. It changes all pending relations of a MQWF userID to a different userID (the substitute) that you provide in a configuration file.

Adapt and run the command
runbr -r <Person to delete> -c <Configuration properties file>

The properties file contains the following minimum settings:

OutputDevices = FDL
FDL.Type = FDLFile
FDL.TransferInstances = true
FDL.Configuration = FMC
FDL.User = ADMIN
FDL.Password = password
BackupPerson = 1_USER_1
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