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MQSeries.net Forum Index » General IBM MQ Support » FDC generated while creating queue manager

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szl8688
PostPosted: Tue Mar 25, 2014 10:09 am    Post subject: FDC generated while creating queue manager Reply with quote

Newbie

Joined: 25 Mar 2014
Posts: 3

trying to create queue manager on windows 7 and FDC generted.

tried un-install, re-install, cleaning windows registry using CCleaner.

searched IBM site using FDC probe ID: XC188004 and did not found a solution.
From FDC Major Errorcode :- xecS_E_NOT_CONNECTED ,
Timed-out waiting for amqxssvn.exe process(QM1)

checked windows processes and did not see amqxssvn.exe process and other MQ process i.e. AMQZMUC0

Here is the complete FDC file:
+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Mon March 24 2014 16:07:53 Eastern Daylight Time |
| UTC Time :- 1395691673.663000 |
| UTC Time Offset :- 60 (Eastern Daylight Time) |
| Host Name :- T2UA7420P9C |
| Operating System :- Windows 7 Enterprise x64 Edition, Build 7601: SP1 |
| PIDS :- 5724H7220 |
| LVLS :- 7.5.0.0 |
| Product Long Name :- WebSphere MQ for Windows |
| Vendor :- IBM |
| Installation Path :- C:\Program Files (x86)\IBM\WebSphere MQ |
| Installation Name :- Installation1 (1) |
| Probe Id :- XC188004 |
| Application Name :- MQM |
| Component :- xstSpinOffServer |
| SCCS Info :- F:\build\p000_P\src\lib\cs\pc\winnt\amqxstrn.c, |
| Line Number :- 465 |
| Build Date :- Jun 4 2012 |
| Build Level :- p000-L120604 |
| Build Type :- IKAP - (Production) |
| UserID :- szl8688 |
| Process Name :- c:\Program Files (x86)\IBM\WebSphere MQ\bin\crtmqm |
| .exe |
| Addressing mode :- 32-bit |
| Process :- 00004192 |
| Thread :- 00000001 |
| QueueManager :- QM1 |
| UserApp :- FALSE |
| Last HQC :- 0.0.0-0 |
| Last HSHMEMB :- 0.0.0-0 |
| Major Errorcode :- xecS_E_NOT_CONNECTED |
| Minor Errorcode :- OK |
| Probe Type :- INCORROUT |
| Probe Severity :- 2 |
| Probe Description :- AMQ6125: An internal WebSphere MQ error has occurred. |
| FDCSequenceNumber :- 0 |
| Arith1 :- 258 102 |
| Comment1 :- Timed-out waiting for amqxssvn.exe process(QM1): |
| [errorCode=258] |
| Comment2 :- The wait operation timed out.
|
| |
+-----------------------------------------------------------------------------+
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Vitor
PostPosted: Tue Mar 25, 2014 10:27 am    Post subject: Re: FDC generated while creating queue manager Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

szl8688 wrote:
trying to create queue manager on windows 7 and FDC generted.


Really?

szl8688 wrote:
| UserID :- szl8688


Who's this guy and why is he trying to create a queue manager?

He doesn't look like the mqm administrative user (or the Windows version) and even if he think's he's got administrative rights does he have them in the right domain / system context / area? Who's running the MQ service? This guy? The admin account? The local system?

On a less technical point, don't post the entire FDC here; we're not IBM L3 so it means nothing to us & makes your post hard to read. I've trimmed it for you this time.
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Vitor
PostPosted: Tue Mar 25, 2014 10:29 am    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

Which is not to say that you couldn't raise a PMR, in which case the entire FDC would be invaluable if not in fact required.

Just not so useful here.
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szl8688
PostPosted: Tue Mar 25, 2014 11:14 am    Post subject: Reply with quote

Newbie

Joined: 25 Mar 2014
Posts: 3

I am using my company network domain account to run MQ service.

checked that I have admin rights and running crtmqm to create queue manager from my local windows 7.

Please advise if you have any ideas about this FDC error. Thanks.
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bruce2359
PostPosted: Tue Mar 25, 2014 11:17 am    Post subject: Reply with quote

Poobah

Joined: 05 Jan 2008
Posts: 9469
Location: US: west coast, almost. Otherwise, enroute.

Use a local admin account.
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Vitor
PostPosted: Tue Mar 25, 2014 11:58 am    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

szl8688 wrote:
I am using my company network domain account to run MQ service.


Oops

szl8688 wrote:
checked that I have admin rights and running crtmqm to create queue manager from my local windows 7.


Define "admin rights" - membership of the local Administrators group? Deligated membership of a domain group? EDP?

Again I ask who's running the WMQ Service

szl8688 wrote:
Please advise if you have any ideas about this FDC error.


The security's hosed up. You might have inferred that's my idea from all the questions about user ids and group membership.

I would further infer that the WMQ Service is being run by this domain account or LocalSystem, both of which are not the best thing.
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szl8688
PostPosted: Tue Mar 25, 2014 12:37 pm    Post subject: Reply with quote

Newbie

Joined: 25 Mar 2014
Posts: 3

Thanks all your response.

my domain account is a member of local Administrators group and local mqm group. It was all working fine when I was running Websphere Message Broker 8.0.0.3 with MQ 7.5.0.0

The FDC got generated after I upgrade message broker to version 9, now IBM renamed it to Integration Bus 9.0.0.1. The IBM Integration Bus installation package contains MQ 7.5.0.1. Even installing Integration Bus on a new PC and got the same result. Then I tried to un-install integration bus and re-install origianl MQ 7.5.0.0, but could not get it back to work. something settings or files got messed up. tried to clean up windows registry, no luck.
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Vitor
PostPosted: Tue Mar 25, 2014 1:06 pm    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

szl8688 wrote:
something settings or files got messed up. tried to clean up windows registry, no luck.


Bill Gates claims another victim.......
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fjb_saper
PostPosted: Tue Mar 25, 2014 3:25 pm    Post subject: Reply with quote

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Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

That's because the level 7.5.0.0 is not supported for IIB9.0.0.1 !

Upgrade to 7.5.0.3 and you should be fine...
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