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MQSeries.net Forum Index » General Discussion » InfoCenters down?

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Esa
PostPosted: Tue Nov 05, 2013 5:14 am    Post subject: InfoCenters down? Reply with quote

Grand Master

Joined: 22 May 2008
Posts: 1387
Location: Finland

Am I the only one who cannot access Message Broker (or any other) InfoCenter today or are others experiencing the same problem?

Contents pane is empty and Index pane says 'The index cannot be loaded'
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exerk
PostPosted: Tue Nov 05, 2013 5:21 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

I can hit WMQ v6.0, v7.1, v7.5 Info Centres, but not v7.0.

I can hit WMQ v7.0 FTE and v7.0 AMS Info Centres.

Sorry, don't use Broker so can't help with that one.
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It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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Esa
PostPosted: Tue Nov 05, 2013 5:28 am    Post subject: Reply with quote

Grand Master

Joined: 22 May 2008
Posts: 1387
Location: Finland

exerk wrote:
I can hit WMQ v6.0, v7.1, v7.5 Info Centres, but not v7.0.


I can hit MQ 7.5 InfoCenter, too. So it's only Message Broker and IIB InfoCenters that behave badly.
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PeterPotkay
PostPosted: Tue Nov 05, 2013 5:35 am    Post subject: Reply with quote

Poobah

Joined: 15 May 2001
Posts: 7722

These blank panes for the InfoCenter is a super annoying problem with the InfoCenters and Internet Explorer. I have to close all my IE windows and try again, or copy and paste the URL into FireFox if I can't close my IE windows at that time.

IBM's 'fix'
http://www-01.ibm.com/support/docview.wss?uid=swg21650869
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Peter Potkay
Keep Calm and MQ On
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Esa
PostPosted: Tue Nov 05, 2013 5:55 am    Post subject: Reply with quote

Grand Master

Joined: 22 May 2008
Posts: 1387
Location: Finland

Thanks, it works now.

Yes, it was annoying.
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McueMart
PostPosted: Tue Nov 05, 2013 7:08 am    Post subject: Reply with quote

Chevalier

Joined: 29 Nov 2011
Posts: 490
Location: UK...somewhere

Quote:
These blank panes for the InfoCenter is a super annoying problem with the InfoCenters and Internet Explorer. I have to close all my IE windows and try again, or copy and paste the URL into FireFox if I can't close my IE windows at that time.


I totally agree. Its due to lots of IBM websites storing way too much data in cookies causing the infocenter webserver to return a FULL HEAD error. Clearing them out solves the issue but means I have to re-log into lots of pages... PITA!
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