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MQSeries.net Forum Index » WebSphere Message Broker (ACE) Support » Error 1723 installing Integration Bus Developers edition

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WBI_user
PostPosted: Mon Aug 12, 2013 4:40 am    Post subject: Reply with quote

Partisan

Joined: 07 Aug 2001
Posts: 386

All the companies that I worked in before, developers do not have PMR access. Some one may have better luck than me.
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lancelotlinc
PostPosted: Mon Aug 12, 2013 4:56 am    Post subject: Reply with quote

Jedi Knight

Joined: 22 Mar 2010
Posts: 4941
Location: Bloomington, IL USA

WBI_user wrote:
All the companies that I worked in before, developers do not have PMR access. Some one may have better luck than me.


You normally don't get what you don't ask for.

IBM assigns what they call an Accelerated Value Leader to clients with whom IBM wants to ensure smooth technology adoption. It's good to know who that is on your client's site as they can open PMRs for you if you do not have access.

I've never had any issue getting permission to open PMRs on my own. But, of course, I meet the IBM requirements to do so:

lancelotlinc wrote:
Quote:
When contacting IBM Software Support it is important to understand what support is available through IBM: Specific product questions: If you have been trained on the product, you can submit specific questions or concerns.

Requests that are not within the scope of IBM Software Support and require you to contact either your Sales or Professional Services representative: Support for untrained customers: Requests for step by step IBM help but do not have the required IBM product training. IBM Education offers customer training if additional staff training is needed. Please check the IBM Web site for specific information about available courses.

Your responsibilities: You need to be aware of your responsibilities when working with an IBM support center. If you do not have the required skill or are unwilling to do the work, you can engage a services provider such as IBM Global Services (IGS) or a business partner to assist you, for an additional fee.



Have you attended the required nine days of training?

Here is the roadmap:

https://www-304.ibm.com/jct03001c/services/learning/us/pdfs/roadmaps/wmb_v8_dev.pdf


If you haven't been trained, don't bother asking for PMR privs.
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Vitor
PostPosted: Mon Aug 12, 2013 5:07 am    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

WBI_user wrote:
All the companies that I worked in before, developers do not have PMR access.


And I never said you'd be granted direct access. I raise PMRs for the developers here where required.
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vishnurajnr
PostPosted: Mon Aug 12, 2013 8:10 pm    Post subject: Reply with quote

Centurion

Joined: 08 Aug 2011
Posts: 134
Location: Trivandrum

Hope you have already tried running the installable using compatibility mode for windows7 option.
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