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MQSeries.net Forum Index » IBM MQ Installation/Configuration Support » Installatin option not responding for V6 to V7.5 migration

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sanjana.sq
PostPosted: Thu Jan 10, 2013 11:32 am    Post subject: Installatin option not responding for V6 to V7.5 migration Reply with quote

Newbie

Joined: 10 Jul 2009
Posts: 3

I am trying to migrate from V6 to V7.5 in 2008 server. "Launch IBM Websphere MQ Installer" is not responding though I clicked. What can be the reason. Existing V6 having only one qmgr and few objects in it.

Please someone help me out.

Note: I had stopped the services of MQ and even shutdown the MQ from system tray icon.

Sanju
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Vitor
PostPosted: Thu Jan 10, 2013 12:19 pm    Post subject: Re: Installatin option not responding for V6 to V7.5 migrati Reply with quote

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Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

sanjana.sq wrote:
I am trying to migrate from V6 to V7.5 in 2008 server. "Launch IBM Websphere MQ Installer" is not responding though I clicked. What can be the reason. Existing V6 having only one qmgr and few objects in it.


At what point exactly does it stop responding? What makes you think it's trying to migrate the queue manger when it fails?

Are there any logs files produced by the Installer which contain clues?
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sanjana.sq
PostPosted: Thu Jan 10, 2013 12:34 pm    Post subject: Reply with quote

Newbie

Joined: 10 Jul 2009
Posts: 3

No I didn't find any log files to give the clue..

It stopped responding at the first step itself.
It is showing at Software Requirements header " all prerequisite software has been installed and is at the required level"

So, "Launch IBM Websphere MQ Installer" was not responding after I clicked it.
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Vitor
PostPosted: Thu Jan 10, 2013 1:21 pm    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

sanjana.sq wrote:
So, "Launch IBM Websphere MQ Installer" was not responding after I clicked it.


So unlikely to be affected by the simplicity of your queue manager set up then. But thank you for sharing.

It sounds a lot like this 2008 server is not configured appropraitely, or the user id you're using doesn't have all the rights it needs. If there are no log files at all, then the Installer couldn't even instanciate.
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PeterPotkay
PostPosted: Thu Jan 10, 2013 4:23 pm    Post subject: Reply with quote

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Joined: 15 May 2001
Posts: 7722

sanjana.sq wrote:
No I didn't find any log files to give the clue..

Where did you look?
What log file names did you look for?
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fjb_saper
PostPosted: Fri Jan 11, 2013 3:10 am    Post subject: Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

You are not trying to install V7 to reside concurrently with V6 on the server?
Concurrent installation in only supported from V7 (check fixpack) upwards.

So you would need to remove the V6 installation before installing V7!
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mqjeff
PostPosted: Fri Jan 11, 2013 3:13 am    Post subject: Reply with quote

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Joined: 25 Jun 2008
Posts: 17447

Just run the setup.exe manually.
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