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MQSeries.net Forum Index » WebSphere Message Broker (ACE) Support » FTP server login issue in FileOutput node

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lerner
PostPosted: Thu Aug 02, 2012 3:12 am    Post subject: FTP server login issue in FileOutput node Reply with quote

Apprentice

Joined: 17 May 2012
Posts: 26

Hi all,
I am facing login issue with FTP in fileoutput node.i have gone through all the previous posts in forum related to FTP but still i don't have any clue about this

Below is the error information from usertrace
------------------------------------------------------------------------
See the following messages for details of the error.
2012-08-01 16:09:31.785444 10 RecoverableException BIP3381E: File node ''File Output'' in message flow ''PDFGenerator_MF'' cannot log in to remote ''FTP'' ser
er ''FTP1'' with user name ''abcx''. Reason: ''530 User abcx cannot log in.''.
The FileInput or FileOutput node failed to log in after connecting to a remote server. Possible reasons for this failure are tha
the user name and password were invalid or not known at the remote system, the SFTP or FTP protocol was not observed by the server, or that accounting information was
required but not supplied in the FtpServer definition.
Ensure that:
- The user name and password defined as the 'securityIdentity' with 'mqsisetdbparms' are correct.
- The 'account information' is specified on the 'acctInfo' property of the FtpServer definition only if it is required by the re
ote system.
- Local firewall settings do not block access to the remote server.
If you modify an FtpServer configurable service definition, restart the broker to pick up the new settings. For more information
see the "FtpServer configurable service properties" topic in the WebSphere Message Broker information center.
-----------------------------------------------------------------------------------
I run the mqsisetdbparms command with valid user id and password,not created any configurable service(explicitly specifying properties in FTP tab)

I am using MB v 8.0.0.0,platform Unix.

Could you Guys please give me your valuable suggestions

Thanks in advance.
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marko.pitkanen
PostPosted: Thu Aug 02, 2012 3:27 am    Post subject: Reply with quote

Chevalier

Joined: 23 Jul 2008
Posts: 440
Location: Jamsa, Finland

Hi lerner,

Can you connect to the remote server from command line with the same user at the broker's runtime environment ?

--
Marko
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lerner
PostPosted: Thu Aug 02, 2012 3:50 am    Post subject: Reply with quote

Apprentice

Joined: 17 May 2012
Posts: 26

Hi thanks for the response.
Iam able to connect to FTP server from broker machine.but i'm not sure how to connect from broker runtime environment.could you give me any clue please.
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marko.pitkanen
PostPosted: Thu Aug 02, 2012 3:56 am    Post subject: Reply with quote

Chevalier

Joined: 23 Jul 2008
Posts: 440
Location: Jamsa, Finland

Sorry lerner,

I meant from the broker machine.

Can you show us what you have in the file output node FTP properties and your mqsisetdbparms command ?

And can you access the remote directory with command line?

--
Marko
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McueMart
PostPosted: Thu Aug 02, 2012 4:17 am    Post subject: Reply with quote

Chevalier

Joined: 29 Nov 2011
Posts: 490
Location: UK...somewhere

If you have access to the FTP server, you should be able to look in it's logs and see Broker is trying to connect and the associated error. This might give you some insight into the reason why Broker is failing to connect.

It does look like an msqisetdbparms problem from the 530 error you are seeing.
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lerner
PostPosted: Thu Aug 02, 2012 8:41 am    Post subject: Reply with quote

Apprentice

Joined: 17 May 2012
Posts: 26

Hi guys,

Now i'm able to send files to FTP server.


Just i deleted the securityidentity using

mqsisetdbparms BROKERNAME -n ftp::SecId -d

I have some special characters in password so instead of giving the password directly i done like below

i created securityidentity using mqsisetdbparms like below

mqsisetdbparms BROKERNAME -n ftp::SedId -u USERID -p

then it will ask fr the password like this

Password: XXXX

restart the broker.

finally it worked.

Thank you guys once again for your support
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