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| regonda |
 Posted: Sun Mar 27, 2011 11:36 pm Post subject: Sendmail Plug In is not working |
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Apprentice
Joined: 08 Apr 2008
Posts: 43
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Hi All,
We use sendmail plugin for reconciling our data which passes through the HUB.
But, Sendmail plugin is not sending any email notifications since Thursday or so. And the only exception we could see is that the 'TCP/IP connection failed' (however network is up and running)
Please help me in resolving this.. 
Regards,
Harish |
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| zpat |
| Posted: Sun Mar 27, 2011 11:40 pm Post subject: |
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Jedi Council
Joined: 19 May 2001
Posts: 5866
Location: UK
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| It's the mail host you should check out. Try using a sendmail command from the command line on the same box as WMB. Specify the same mail host and port number that your flow uses. Try pinging it. |
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| regonda |
| Posted: Sun Mar 27, 2011 11:42 pm Post subject: |
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Apprentice
Joined: 08 Apr 2008
Posts: 43
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| zpat wrote: |
| It's the mail host you should check out. Try using a sendmail command from the command line on the same box as WMB. Specify the same mail host and port number that your flow uses. Try pinging it. |
As I have never used/worked on sendmail plugin, could you please help me how to pass the command and how to check the result.. |
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| exerk |
| Posted: Mon Mar 28, 2011 12:02 am Post subject: |
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Jedi Council
Joined: 02 Nov 2006
Posts: 6339
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Moving to the Broker forum...
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys. |
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| zpat |
| Posted: Mon Mar 28, 2011 12:15 am Post subject: |
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Jedi Council
Joined: 19 May 2001
Posts: 5866
Location: UK
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It's the standard Unix sendmail command, documented like any other Unix command (man sendmail).
This is not the plug in, but it will prove the connection to the mail server is working or not.
I assume this is Unix since you don't tell us the version or platform. |
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| regonda |
| Posted: Mon Mar 28, 2011 1:33 am Post subject: |
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Apprentice
Joined: 08 Apr 2008
Posts: 43
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@zpat,
Yes, it is UNIX..and I have checked it from command line and was able to receive a mail then, but not sure why it is not sending any emails when any XML file is passed through the broker.
Can u pls tell me if there is any other way(any logs, any connectivity checks, any configuration files..etc not sure exactly..  ) to determine the cause of this issue.
Regards,
Harish |
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| mqjeff |
| Posted: Mon Mar 28, 2011 1:59 am Post subject: |
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Grand Master
Joined: 25 Jun 2008
Posts: 17447
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Nobody said anything about receiving email using the command line.
You were suggested to use the Unix sendmail program to actually send email to the same host that is failing in the message flow, and suggested to do this from the exact same machine that is hosting broker.
You need to perform basic broker troubleshooting to isolate the actual error, and then perform more advanced troubleshooting to understand the error.
You haven't demonstrated any of those yet.
You said the error is complaining that the TCP/IP connection failed. Use normal techniques to ensure that the actual correct host is actually reachable or unreachable.
You should use normal techniques to determine what happened on Thursday or so that made a change. Or otherwise figure out when the problem actually started, and figure out what change happened at the same time.
Also, you really should migrate your flows to use EmailOutput instead of Sendmail node. |
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