| Author |
Message
|
| DRoberts |
 Posted: Thu Feb 13, 2003 12:16 pm Post subject: Access Violation - amqrrmfa |
 |
|
Novice
Joined: 30 Apr 2002
Posts: 14
|
We have MQseries 5.2.1 CSD05 installed on W2k server. Our queue manager is in a cluster. This has been running fine for months.
About a week ago, upon Qmgr startup, we get the following error. The process amqrrmfa is still executing, but not taking any messages off the SYSTEM.CLUSTER.COMMAND.QUEUE. Any ideas?
02/13/2003 06:32:40
AMQ6119: An internal MQSeries error has occurred (Access Violation at address
00000000 when reading)
EXPLANATION:
MQSeries detected an unexpected error when calling the operating system. The
MQSeries error recording routine has been called.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
-------------------------------------------------------------------------------
02/13/2003 06:32:40
AMQ6184: An internal MQSeries error has occurred on queue manager HIGHUBDA.
EXPLANATION:
An error has been detected, and the MQSeries error recording routine has been
called. The failing process is process 4576.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
FDC dump produced the following:
+-----------------------------------------------------------------------------+
| |
| MQSeries First Failure Symptom Report |
| ===================================== |
| |
| Date/Time :- Thu February 13 06:32:41 Eastern Standard Time 2003 |
| Host Name :- ERDHFDMQS802 (NT Version 5.0 Build 2195: Service Pack |
| 2) |
| PIDS :- 5639B43 |
| LVLS :- 521 |
| Product Long Name :- MQSeries for Windows NT and Windows 2000 |
| Vendor :- IBM |
| Probe Id :- XC130031 |
| Application Name :- MQM |
| Component :- xehExceptionHandler |
| Build Date :- Aug 1 2002 |
| CMVC level :- p521-CSD05H |
| Build Type :- IKAP - (Production) |
| UserID :- MUSR_MQADMIN |
| Process Name :- E:\Programs\MQSeries\bin\amqrrmfa.exe |
| Process :- 00004576 |
| Thread :- 00004560 |
| QueueManager :- HIGHUBDA |
| Major Errorcode :- xecF_E_UNEXPECTED_SYSTEM_RC |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6119 |
| Probe Severity :- 2 |
| Probe Description :- AMQ6119: An internal MQSeries error has occurred |
| (Access Violation at address 00000000 when reading) |
| Comment1 :- Access Violation at address 00000000 when reading |
| |
| |
+-----------------------------------------------------------------------------+
_________________
Deborah Roberts
IBM Certified Specialist MQSeries
IBM Certified Solutions Expert MQSeries |
|
| Back to top |
|
 |
| TonyD |
| Posted: Thu Feb 13, 2003 1:58 pm Post subject: |
|
|
Knight
Joined: 15 May 2001
Posts: 540
Location: New Zealand
|
| Is there any possibility that the queue is physically currupted? |
|
| Back to top |
|
|
| DRoberts |
| Posted: Fri Feb 14, 2003 6:49 am Post subject: |
|
|
Novice
Joined: 30 Apr 2002
Posts: 14
|
how could I tell if the queue is corrupted? There are messages in it...?
_________________
Deborah Roberts
IBM Certified Specialist MQSeries
IBM Certified Solutions Expert MQSeries |
|
| Back to top |
|
|
| TonyD |
| Posted: Tue Feb 18, 2003 2:01 pm Post subject: |
|
|
Knight
Joined: 15 May 2001
Posts: 540
Location: New Zealand
|
| I have come across a similar error a while ago and have tried to remember the details....MQ Explorer kept failing and SAVEQMGR also failed when it came to a particular queue. I ended up having to recreate the QM. Are you able to browse the queue (amqsbcg)?....do you have any problem with 'dis ql (SYSTEM.CLUSTER.COMMAND.QUEUE) all' under runmqsc. |
|
| Back to top |
|
|
| bduncan |
| Posted: Tue Feb 18, 2003 3:28 pm Post subject: |
|
|
Padawan
Joined: 11 Apr 2001
Posts: 1554
Location: Silicon Valley
|
You might also want to try "refesh cluster(cluster_name)" to get the queue manager to try and flush the SYSTEM.CLUSTER.COMMAND.QUEUE.
_________________
Brandon Duncan
IBM Certified MQSeries Specialist
MQSeries.net forum moderator |
|
| Back to top |
|
|
|
|
