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MQSeries.net Forum Index » General IBM MQ Support » MQ Explorer ver 7 not able to connect to the MQ 6 Server

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garyprmr
PostPosted: Fri Jul 16, 2010 9:53 am    Post subject: MQ Explorer ver 7 not able to connect to the MQ 6 Server Reply with quote

Acolyte

Joined: 03 Sep 2005
Posts: 74

The team i am working with installed the MQ explorer ver 7 on windows and they were getting the error AMQ4036

The Server(UNix) where MQ sever is running. I have added the userID of that user to the group and provided all the necessary permission to the queue manager to connect and other queue
as MQEXPLOER.RELPLY and all .

We came to know the team had not installed the MQ client .Now they have installed the MQ client too .But still the error remains .
Please provide any more clues to get the issue resolved .
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bruce2359
PostPosted: Fri Jul 16, 2010 10:37 am    Post subject: Reply with quote

Poobah

Joined: 05 Jan 2008
Posts: 9469
Location: US: west coast, almost. Otherwise, enroute.

And did you research message AMQ4036? What did it tell you?
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garyprmr
PostPosted: Fri Jul 16, 2010 10:50 am    Post subject: Reply with quote

Acolyte

Joined: 03 Sep 2005
Posts: 74

not of much help
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garyprmr
PostPosted: Fri Jul 16, 2010 10:52 am    Post subject: Reply with quote

Acolyte

Joined: 03 Sep 2005
Posts: 74

would refresh Security is going to help

thats the thing to loook for
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garyprmr
PostPosted: Fri Jul 16, 2010 10:55 am    Post subject: Reply with quote

Acolyte

Joined: 03 Sep 2005
Posts: 74

IN the MCAUSER I have the group name of unix which the user is part of?
Does group name work on MCAUSER ?
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Vitor
PostPosted: Fri Jul 16, 2010 11:05 am    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

garyprmr wrote:
Does group name work on MCAUSER ?


No. That's why it's MCAUser not MCAGroup.
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bruce2359
PostPosted: Fri Jul 16, 2010 11:07 am    Post subject: Reply with quote

Poobah

Joined: 05 Jan 2008
Posts: 9469
Location: US: west coast, almost. Otherwise, enroute.

Quote:
not of much help

I didn't ask about quantity. Did the message narrative mention something like "you are not authorized..."?

Did you look at the error-logs to see who/what was not authorized?
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SAFraser
PostPosted: Fri Jul 16, 2010 12:31 pm    Post subject: Reply with quote

Shaman

Joined: 22 Oct 2003
Posts: 742
Location: Austin, Texas, USA

If you have administrative authority on the Unix queue manager, you might consider looking the queue manager parameter "AUTHOREV". I have had great success in enabling this, and then finding useful information in SYSTEM.ADMIN.QMGR.EVENT after the user tries the operation again.

There is extra special security trickiness if your Windows users are logged in with Windows domain accounts.
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exerk
PostPosted: Fri Jul 16, 2010 2:07 pm    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

Something else I've found useful is THIS...
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garyprmr
PostPosted: Mon Jul 19, 2010 10:41 am    Post subject: Reply with quote

Acolyte

Joined: 03 Sep 2005
Posts: 74

Thanks for you replies it helped me to trouble shoot

[b]If you have administrative authority on the Unix queue manager, you might consider looking the queue manager parameter "AUTHOREV". I have had great success in enabling this, and then finding useful information in SYSTEM.ADMIN.QMGR.EVENT after the user tries the operation again. [/b]

This worked for me .

Thanks Again.
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imsiva_k
PostPosted: Thu Jul 22, 2010 12:57 am    Post subject: Reply with quote

Apprentice

Joined: 02 Dec 2008
Posts: 25

Hi,

I have a similar kind of issue.

I have MQ Explorer version 7.0 in windows and I'm trying to the MQ Server version 7.0.1 in Unix machine. I am not able to connect to the queue manager.

The error message says Queue manager not available for connection. The queue manager is up and running. I do not know where it went wrong.

I'm using default SERVER CONN channel. I tried connecting with MCA user as 'mqm' and without MCA user as well. But in vain.

Is there any issue with CCSID which the client is not able to recognize with the UNIX server ?


could anybody help me in this regards ?


Thanks in advance.
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exerk
PostPosted: Thu Jul 22, 2010 1:12 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

It's not the CCSID. Verify the following:

1. The SVRCONN channel you are trying to use exists in the queue manager.
2. Can you ping the queue manager's server from where MQExplorer is installed?
3. If the answer to Q2 is yes, can you telnet into the queue manager from MQExplorer is installed?
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imsiva_k
PostPosted: Thu Jul 22, 2010 1:26 am    Post subject: Reply with quote

Apprentice

Joined: 02 Dec 2008
Posts: 25

1.I am not using any exists in the channel. I am trying to connect with the default SVRCONN channel.

2. Yes. I can ping the queue manager' server machine.

3. I am not able to telnet to the queue manager machine. It says connection to machine failed at the port 23.

One extra info i would like to add is when i am trying to connect to the queue manager from explorer i am getting 4043 (MQRCCF_DATA_TOO_LARGE) error.
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exerk
PostPosted: Thu Jul 22, 2010 1:39 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

imsiva_k wrote:
1.I am not using any exists in the channel. I am trying to connect with the default SVRCONN channel.


I didn't ask if you were using exits, I asked if the channel exists!

imsiva_k wrote:
2. Yes. I can ping the queue manager' server machine.


Which means it's reachable...

imsiva_k wrote:
3. I am not able to telnet to the queue manager machine. It says connection to machine failed at the port 23.


Try using the actual port the queue manager is listening on

imsiva_k wrote:
One extra info i would like to add is when i am trying to connect to the queue manager from explorer i am getting 4043 (MQRCCF_DATA_TOO_LARGE) error.


And the Info Centre says what in regard to that RC? The fact that you receive an error code means you are connecting, despite your first post stating that you could not...
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It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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imsiva_k
PostPosted: Thu Jul 22, 2010 1:46 am    Post subject: Reply with quote

Apprentice

Joined: 02 Dec 2008
Posts: 25

A bigger pardon for the confusion.

Yes the channel exists.

I have created a listener say for example 1514 and i am connecting to the same port only. Even then i 'm getting the error 4043.
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