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MQSeries.net Forum Index » IBM MQ Installation/Configuration Support » Cannot create queue in MQ Explorer in v. 7.0.1

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MGaihede
PostPosted: Tue Dec 15, 2009 7:11 am    Post subject: Cannot create queue in MQ Explorer in v. 7.0.1 Reply with quote

Newbie

Joined: 15 Dec 2009
Posts: 9

Hi,

I've just installed the MQ v7 3-month full trial version on a Windows 7 box. In the MQ Explorer, I'm able to create a new queue manager, but I cannot create a new queue - neither on the newly created manager, or on the default installed manager. Absolutely nothing happens - no error messages, pop-ups, or entries in the event log.

Also, when trying to inspect the properties of one of the default queues, the window is "empty" (i.e. no entries after the captions).

Brgds and thanks,

Michael
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exerk
PostPosted: Tue Dec 15, 2009 7:18 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

Local user or domain user installation? Have a look HERE for an explanation.
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It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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mqjeff
PostPosted: Tue Dec 15, 2009 7:24 am    Post subject: Reply with quote

Grand Master

Joined: 25 Jun 2008
Posts: 17447

Windows + "new install" == reboot.
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MGaihede
PostPosted: Tue Dec 15, 2009 7:37 am    Post subject: Reply with quote

Newbie

Joined: 15 Dec 2009
Posts: 9

Well - I did have a couple of issues with that. The current installation was done on a stand-alone machine, but since the current user is a domain-user, initially that user was not added to the "mqm" group which I subsequently did however. Also, since the install program adds all local administrators to the "mqm" group, I have tried logging on as another local administrator: exactly the same result. Nothing happens.

Brgds,

Michael
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MGaihede
PostPosted: Tue Dec 15, 2009 7:38 am    Post subject: Reply with quote

Newbie

Joined: 15 Dec 2009
Posts: 9

The machine has been booted numerous times since MQ installation.

Has anybody had problems running on Windows 7 ?

- Michael
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exerk
PostPosted: Tue Dec 15, 2009 7:42 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

Did you look at the link I posted?
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It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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PhilBlake
PostPosted: Tue Dec 15, 2009 7:43 am    Post subject: Reply with quote

Acolyte

Joined: 25 Oct 2005
Posts: 64

Quote:
Absolutely nothing happens - no error messages, pop-ups, or entries in the event log.


Any errors in the eclipse log ? (Will be in a file called %APPDATA%\IBM\MQ Explorer\.metadata\.log).
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MGaihede
PostPosted: Tue Dec 15, 2009 11:13 am    Post subject: Reply with quote

Newbie

Joined: 15 Dec 2009
Posts: 9

To exerk: Yes - I have read the link info - but it's not applicable. It's installed on a stand-alone machine.

To PhilBlake: I wasn't aware of the Eclipse log (I' not a Java programmer), but it was a good idea. The following error is recorded in the same moment I try to create a new queue:

!SESSION 2009-12-15 20:04:27.810 -----------------------------------------------
eclipse.buildId=M20060629-1905
java.fullversion=J2RE 1.5.0 IBM J9 2.3 Windows Vista x86-32 j9vmwi3223-20070426 (JIT enabled)
J9VM - 20070420_12448_lHdSMR
JIT - 20070419_1806_r8
GC - 200704_19
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=da_DK
Framework arguments: -product com.ibm.mq.explorer.ui.rcp.RcpApplication
Command-line arguments: -os win32 -ws win32 -arch x86 -product com.ibm.mq.explorer.ui.rcp.RcpApplication -data C:\Users\administrator\AppData\Roaming\IBM\MQ Explorer

!ENTRY org.eclipse.ui 4 0 2009-12-15 20:06:32.111
!MESSAGE Unhandled event loop exception
!STACK 0
org.eclipse.swt.SWTError: No more handles
at org.eclipse.swt.SWT.error(SWT.java:3589)
at org.eclipse.swt.SWT.error(SWT.java:3481)
at org.eclipse.swt.SWT.error(SWT.java:3452)
at org.eclipse.swt.widgets.Widget.error(Widget.java:432)
at org.eclipse.swt.widgets.Control.createHandle(Control.java:602)
at org.eclipse.swt.widgets.Sash.createHandle(Sash.java:114)
at org.eclipse.swt.widgets.Control.createWidget(Control.java:618)
at org.eclipse.swt.widgets.Control.<init>(Control.java:97)
at org.eclipse.swt.widgets.Sash.<init>(Sash.java:72)
at org.eclipse.swt.custom.SashFormLayout.layout(SashFormLayout.java:115)
at org.eclipse.swt.widgets.Composite.updateLayout(Composite.java:1025)
at org.eclipse.swt.widgets.Composite.WM_SIZE(Composite.java:1371)
at org.eclipse.swt.widgets.Control.windowProc(Control.java:3743)
at org.eclipse.swt.widgets.Display.windowProc(Display.java:4351)
at org.eclipse.swt.internal.win32.OS.DefWindowProcW(Native Method)
at org.eclipse.swt.internal.win32.OS.DefWindowProc(OS.java:2260)
at org.eclipse.swt.widgets.Scrollable.callWindowProc(Scrollable.java:77)

Does it imply an explanation (I've reduced the call stack from approx. 200 lines to the top 15-16) ?

Brgds and thanks,

Michael
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PhilBlake
PostPosted: Wed Dec 16, 2009 2:13 am    Post subject: Reply with quote

Acolyte

Joined: 25 Oct 2005
Posts: 64

Quote:
!ENTRY org.eclipse.ui 4 0 2009-12-15 20:06:32.111
!MESSAGE Unhandled event loop exception
!STACK 0
org.eclipse.swt.SWTError: No more handles
at org.eclipse.swt.SWT.error(SWT.java:3589)
at org.eclipse.swt.SWT.error(SWT.java:3481)
at org.eclipse.swt.SWT.error(SWT.java:3452)
...


This means eclipse cannot get some system resources and can be caused by various reasons. If you use the windows Task Manager, you can see who's got most of the handles.

BTW - you can always download the latest MQ Explorer from here http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg24021041&loc=en_US&cs=utf-8&lang=en
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MGaihede
PostPosted: Wed Dec 16, 2009 3:48 am    Post subject: Reply with quote

Newbie

Joined: 15 Dec 2009
Posts: 9

I did have a "runaway" process using 15000 handles. Killing the process, however, makes no difference.

I installed the s/w in a Windows 7 virtual machine (using Sun's Virtual Box). In there, it works like a charm (even with the runaway handles process). So a possible reason might be the different environments, notably - given Java's idiosynchrasies - Java related environment variables.

I will try to eliminate env. variables - possibly leftovers from a previous MQ client.
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PhilBlake
PostPosted: Wed Dec 16, 2009 5:00 am    Post subject: Reply with quote

Acolyte

Joined: 25 Oct 2005
Posts: 64

MGaihede wrote:
I did have a "runaway" process using 15000 handles. Killing the process, however, makes no difference.


Killing the process is not always enough - a Windows reboot will fix it.
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MGaihede
PostPosted: Wed Dec 16, 2009 7:01 am    Post subject: Reply with quote

Newbie

Joined: 15 Dec 2009
Posts: 9

Well I have killed the process and rebooted. I have removed all other Java VMs and have modified environment variables accordingly. Still, exactly the same problem.

I have tried installing the product on a domain-attached XP box, and on that installation get a whole bunch of "Unexpected" errors.

Consequently, I have no idea what to do next.
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PhilBlake
PostPosted: Wed Dec 16, 2009 7:28 am    Post subject: Reply with quote

Acolyte

Joined: 25 Oct 2005
Posts: 64

MGaihede wrote:
Well I have killed the process and rebooted. I have removed all other Java VMs and have modified environment variables accordingly. Still, exactly the same problem.


The strmqcfg command uses a JVM installed with Eclipse, so shouldn't be picking up any other JVM's installed on the same m/c.

You still get the "no more handles" error ? So there is still a rogue process using up system resources or if you think this is a WMQ process then you should consider opening a PMR. What's the name of the rogue process ?
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MGaihede
PostPosted: Wed Dec 16, 2009 10:55 am    Post subject: Reply with quote

Newbie

Joined: 15 Dec 2009
Posts: 9

Yes I still get the same handles error. There are no rogue processes as far as I can see (at least not any acquiring exceptional number of handles). What's a PMR and how do you open it (asuming some kind of problem report I guess) ?
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PhilBlake
PostPosted: Wed Dec 16, 2009 1:48 pm    Post subject: Reply with quote

Acolyte

Joined: 25 Oct 2005
Posts: 64

MGaihede wrote:
Yes I still get the same handles error. There are no rogue processes as far as I can see (at least not any acquiring exceptional number of handles). What's a PMR and how do you open it (asuming some kind of problem report I guess) ?


Yes, something like Problem Management Report (?). For the trial version of MQ there's some help here http://www.ibm.com/developerworks/downloads/ws/wmq/trialsupport.html on how to raise a problem.
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