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| mqjeff |
 Posted: Sun Nov 15, 2009 9:57 am Post subject: |
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Grand Master
Joined: 25 Jun 2008
Posts: 17447
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| bruce2359 wrote: |
| I can't be the only one whose client (with web-based app) called to complain that the internet is down... |
Back in my early days, when I was doing basic desktop helpdesk, I attempted to talk a user through finding a particular file on their computer. They said that it didn't exist because it wasn't listed in the view. The view was sorted by name, and only showed up to L because that was how big it was at the time. The file name started with an S. |
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| fjb_saper |
| Posted: Sun Nov 15, 2009 2:36 pm Post subject: |
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Grand High Poobah
Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY
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| bruce2359 wrote: |
| I can't be the only one whose client (with web-based app) called to complain that the internet is down... |
Be assured that you're not alone. Whenever there is a web based problem, there is always an easy culprit MQ and the broker (WMB). It is never a service problem, or any outside impact of some app that is preventing MQ to function optimally... Right now I am looking at a SAN problem...
Whenever some non related app hits 500 connection to the DB it seems that one of our brokers runs into some trouble MQ related. All our files are on SAN. The timing looks a little bit too coincidental to me.
Anybody ever had the same type of experience? 
_________________
MQ & Broker admin |
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| Vitor |
| Posted: Sun Nov 15, 2009 3:38 pm Post subject: |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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| SAFraser wrote: |
With that said, I will add that my favorite aspect of MQ administration is troubleshooting, even when it is a bit silly.
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How much of a start do you give the trouble? Handgun, rifle or semi-automatic?
_________________
Honesty is the best policy.
Insanity is the best defence. |
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| Vitor |
| Posted: Sun Nov 15, 2009 3:40 pm Post subject: |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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| bruce2359 wrote: |
| I can't be the only one whose client (with web-based app) called to complain that the internet is down... |
Indeed not. I was once asked (during a network outage) if we had a local copy of the Internet...
_________________
Honesty is the best policy.
Insanity is the best defence. |
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| exerk |
| Posted: Sun Nov 15, 2009 11:52 pm Post subject: |
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Jedi Council
Joined: 02 Nov 2006
Posts: 6339
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Ah, my favourite trouble-ticket of all time (so far):
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| "MQ not working on this server..." |
That was literally as much diagnostics as I was given. Having logged on, it took less than 30 seconds to figure out why, so I closed the ticket with:
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| "MQ not installed on this server!" |
I sometimes wonder if there isn't something to eugenics after all 
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys. |
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| zonko |
| Posted: Mon Nov 16, 2009 1:37 am Post subject: |
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Voyager
Joined: 04 Nov 2009
Posts: 78
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My favourite is "The network guys have tested the network, and it is fine". That is all they say, so obviously it must be WMQ generating the ECONNRESET itself. Most times after a great deal of persusasion we hear that there was a router problem, or somebody yanked the cable out, or ...
Still waiting for the words "It was the network after all, not WMQ, sorry for disturbing you guys", or "We'll check the network connectivity all the way through first, because it is usually our fault".
There are just enough problems found actually to be WMQ's fault (a tiny proportion) not to dismiss the problem out of hand. The last one I dealt with was in Dec 08. |
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| Michael Dag |
| Posted: Mon Nov 16, 2009 3:28 am Post subject: |
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Jedi Knight
Joined: 13 Jun 2002
Posts: 2607
Location: The Netherlands (Amsterdam)
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MQ is often a better network monitoring tool then most network monitoring tools
_________________
Michael
MQSystems Facebook page |
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| Vitor |
| Posted: Mon Nov 16, 2009 5:16 am Post subject: |
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Grand High Poobah
Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA
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| zonko wrote: |
Still waiting for the words "It was the network after all, not WMQ, sorry for disturbing you guys", or "We'll check the network connectivity all the way through first, because it is usually our fault".
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Have a seat, make yourself comfortable, it's likely to be a long wait. Certainly I'm yet to hear it. 
_________________
Honesty is the best policy.
Insanity is the best defence. |
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| friedl.otto |
| Posted: Sat Nov 21, 2009 5:09 am Post subject: |
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Centurion
Joined: 06 Jul 2007
Posts: 116
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| Vitor wrote: |
And So It Came To Pass:
That the unworthy did gather, and complain that MQ was often down;
And there was a great sigh
And the Trout Of Teaching did swing upside their heads
And they were made worthy, and complained no more.
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I know a UNIX SA who phrases it a tad more vividly:
And thus the 'Foreskin of Ignorance' was duly retracted ...
... to facilitate a short sharp application of the 'Wirebrush of Enlightenment'.
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Here's an idea - don't destroy semaphores unless you're certain of what you're doing!  -- Vitor |
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