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MQSeries.net Forum Index » General IBM MQ Support » FDC due to unknown reason

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nganeshp
PostPosted: Wed Sep 23, 2009 7:45 pm    Post subject: FDC due to unknown reason Reply with quote

Novice

Joined: 17 Sep 2004
Posts: 18

Hi All,

I am getting the below FDC in our production server and i dont know why it is coming. Can somebody help ?

mqm@mtolx109:/var/mqm/errors> more AMQ14439.0.FDC
+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Wednesday September 23 09:59:41 EDT 2009 |
| Host Name :- mtolx109 (Linux 2.4.21-190-smp) |
| PIDS :- 5724B4104 |
| LVLS :- 530.9 CSD09 |
| Product Long Name :- WebSphere MQ for Linux for Intel |
| Vendor :- IBM |
| Probe Id :- XC326011 |
| Application Name :- MQM |
| Component :- xcsGetPid |
| Build Date :- Dec 13 2004 |
| CMVC level :- p530-09-L041213 |
| Build Type :- IKAP - (Production) |
| UserID :- 00005020 (UNKNOWN) |
| Program Name :- mqftsspl |
| Thread-Process :- 00014439 |
| Major Errorcode :- xecF_E_UNEXPECTED_RC |
| Minor Errorcode :- Unknown(16) |
| Probe Type :- MSGAMQ6118 |
| Probe Severity :- 2 |
| Probe Description :- AMQ6118: An internal WebSphere MQ error has occurred |
| (16) |
| FDCSequenceNumber :- 0 |
| Arith1 :- 22 16 |
| Comment1 :- /proc/14438/stat |
| |
| |
+-----------------------------------------------------------------------------+

MQM Function Stack

MQM Trace History

Process Control Block
0x402d6100 00000000 00000000 00000000 01000000 ................
0x402d6110 58120B08 58120B08 00000000 00000000 X...X...........
0x402d6120 00000000 00000000 00000000 00000000 ................
0x402d6130 to 0x402d71a0 suppressed, 264 lines same as above
0x402d71b0 FFFF7400 00000000 00000000 00000000 ..t.............
0x402d71c0 01000000 00000000 00000000 00000000 ................
0x402d71d0 00000000 00000000 00000000 00000000 ................
0x402d71e0 to 0x402d88e0 suppressed, 369 lines same as above


Thread Control Block

As of now, i dont see any issues with MQ or the connecting application, but this FDC is coming frequently.

Thanks & Regards,
Ganesh Pandian.
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Vitor
PostPosted: Thu Sep 24, 2009 7:24 am    Post subject: Re: FDC due to unknown reason Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

nganeshp wrote:
I am getting the below FDC in our production server and i dont know why it is coming. Can somebody help ?


It's because you're using an old and out-of-support level of the software that was dubious when it was new. At least apply some maintenance!
_________________
Honesty is the best policy.
Insanity is the best defence.
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gbaddeley
PostPosted: Thu Sep 24, 2009 4:52 pm    Post subject: Reply with quote

Jedi Knight

Joined: 25 Mar 2003
Posts: 2538
Location: Melbourne, Australia

MQ 5.3 CSD09 = unsupported software

Looks like the MQ libraries bound to your "mqftsspl" program are having trouble getting the Process Id. The User Id also looks very strange 00005020 (UNKNOWN). Maybe you are experiencing a Linux OS problem.
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Glenn
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mqjeff
PostPosted: Fri Sep 25, 2009 5:06 am    Post subject: Reply with quote

Grand Master

Joined: 25 Jun 2008
Posts: 17447

Not only are all levels of MQ v5.3 unsupported, CSDs between 7 and 10 are unreliable at best.

If the problem doesn't magically go away when you upgrade to CSD14, then you can make it magically become something you can open a PMR on by moving to MQ v6 or even better v7.
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