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MQSeries.net Forum Index » WebSphere Message Broker (ACE) Support » Problems installing Toolkit 6.1 on Windows XP Professional

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blee
PostPosted: Mon Jun 15, 2009 7:02 am    Post subject: Problems installing Toolkit 6.1 on Windows XP Professional Reply with quote

Newbie

Joined: 28 Feb 2006
Posts: 7
Hi there:

Situations:

1. Trying to install WBM Toolkit 6.1 (using packages C1Y9PML, C1Y9QML, C1Y9RML)

2. Successful installed on Windows XP Home Edition.

3. Failed to install on Windows XP Professional Edition (even tried it on two different machines).


The installation just froze (i.e. not continuing) after the IBM Installation Manager screen showed up. The status of the splash screen was showing "Loading Workbench".

I modified numerous settings in the install.ini in the <install_path>/IBMInstallationManager directory but the results were similar. It just hung at "Loading Workbench".

My java JVM is IBM J9 VM (build 2.3, J2RE 1.5.0 IBM J9 2.3 Windows XP x86-32 and I have installed the Message Broker (along with the Eclipse
3.3) on the machines.


Wonder if anyone can assist me to resolve this issue?

Thanks in advance.
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telecoda
PostPosted: Tue Jun 16, 2009 12:05 am    Post subject: Reply with quote

Novice

Joined: 05 Feb 2008
Posts: 15
Are you installing using the launchpad.exe? This will normally prompt you to install everything in the correct sequence.

If your installation is failing the installer also produces an installation log file which may point you to the root of your problem.

(Can't remember the exact name and location of file.)
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blee
PostPosted: Tue Jun 30, 2009 6:10 am    Post subject: Problem solved: toolkit 6 installation Reply with quote

Newbie

Joined: 28 Feb 2006
Posts: 7
Hi there:

Problem about installing toolkit 6.1 (which uses IBM Installation Manager) on Windows XP has been solved by:

1) cd to the location where the installation for toolkit is located (e.g. <installation_path>\disk1\IBMInstallationManager).

2) Right click on install.exe and select "run as" and select the Administrator.

Note: even after adding the current user to the Admin group, the installation still failed. I could not explain why running as Administrator worked.
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