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MQSeries.net Forum Index » General IBM MQ Support » Unable to start the Queue Manager with reasion code AMQ5525

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sandy.rajh
PostPosted: Thu May 28, 2009 9:49 pm    Post subject: Unable to start the Queue Manager with reasion code AMQ5525 Reply with quote

Newbie

Joined: 14 Aug 2008
Posts: 9

Hi All,

We are having QMGR on OpenVMS box with Circular log, when we trying to start the Queue Mangaer it is giving the below mentioned the error...

$ strmqm ABC
WebSphere MQ queue manager 'ABC' started.
$

Reply received on ABCfrom user MQADMIN at ABC Batch 18:37:35
Process /sys$system/amqzxma0 terminated with status 260

while looking into the QMGR error log we got this...


AMQ5525: The WebSphere MQ Object Authority Manager has failed.

EXPLANATION:
The Object Authority Manager has failed to complete an MQ request.
ACTION:
Check the queue manager error logs for messages explaining the failure and try
to correct the problem accordingly.


and it was genration the follwowing FDC files....

+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Thursday May 28 10:48:38 CST 2009 |
| Host Name :- ABC (OpenVMS V7.3-2) |
| PIDS :- 5697175 |
| LVLS :- 530.11 CSD11 |
| Product Long Name :- WebSphere MQ for OpenVMS Alpha |
| Vendor :- IBM |
| Probe Id :- RM185002 |
| Application Name :- MQM |
| Component :- rrmInitRepos |
| Build Date :- Jan 12 2007 |
| CMVC level :- p530-11-L040211 |
| Build Type :- IKAP - (Production) |
| Userid :- [400,402] (SYSTEM) |
| Program Name :- AMQRRMFA.EXE |
| Process :- 0000045A |
| Thread :- 00000001 |
| QueueManager :- ABC |
| Major Errorcode :- rrcE_MQCONN_FAILED |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ9508 |
| Probe Severity :- 2 |
| Probe Description :- AMQ9508: Program cannot connect to the queue manager. |
| FDCSequenceNumber :- 0 |
| Arith1 :- 2 2 |
| Arith2 :- 2063 80f |
| Comment1 :- ABC |
| |
| Comment2 :- MQRC_SECURITY_ERROR |
| |
| VMS Errorcode :- -C-F-EEXIST, file exists (0035808C) |
| |
| JPI Quota information: |
| ======================

for work arround, we commented the " Servies and Service components" in qm.ini file... and the QMGR starts working fine...

Still now we didn't understand What is the problem....

Anyone please suggest me what needs to done for this...
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sumit
PostPosted: Thu May 28, 2009 10:22 pm    Post subject: Reply with quote

Partisan

Joined: 19 Jan 2006
Posts: 398

What verion of MQ are you using?

I did a google on Probe Id :- RM185002 and got this:
http://www-01.ibm.com/support/docview.wss?uid=contact admin
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Sumit
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sandy.rajh
PostPosted: Thu May 28, 2009 10:35 pm    Post subject: Reply with quote

Newbie

Joined: 14 Aug 2008
Posts: 9

$ mqver
Name: WebSphere MQ
Version: 530.11 CSD11
CMVC level: p530-11-L040211
BuildType: IKAP - (Production)
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sumit
PostPosted: Thu May 28, 2009 10:52 pm    Post subject: Reply with quote

Partisan

Joined: 19 Jan 2006
Posts: 398

sandy.rajh wrote:
Version: 530.11 CSD11


It's better if you plan to move to MQ 6 or 7. But if because of "any" reasons you can't migrate to new version install latest CSD for MQ 5.3 on your machine (I think it's CSD 12 ).

Did you again try to start the queue manager? What happened then?
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Sumit
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sandy.rajh
PostPosted: Thu May 28, 2009 11:28 pm    Post subject: Reply with quote

Newbie

Joined: 14 Aug 2008
Posts: 9

when i'm comment the service and Service components.. QMGRS starts fine and when i'm un comment those it was giving the errror on qmgr error log

AMQ5525: The WebSphere MQ Object Authority Manager has failed.

EXPLANATION:
The Object Authority Manager has failed to complete an MQ request.
ACTION:
Check the queue manager error logs for messages explaining the failure and try
to correct the problem accordingly
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fjb_saper
PostPosted: Fri May 29, 2009 11:01 am    Post subject: Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

| Comment2 :- MQRC_SECURITY_ERROR |

Has the group membership changed? Either of the mq service user or of the files it used to access? What are the file rights for file access in the services and service components section? What files are being accessed by the configured service...
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sandy.rajh
PostPosted: Mon Jun 01, 2009 4:01 am    Post subject: Reply with quote

Newbie

Joined: 14 Aug 2008
Posts: 9

HI,

This is the QM.INI file, u can find the commented lines ( Service and ServiceCommponent )

#* *#
Log:
LogPrimaryFiles=10
LogSecondaryFiles=10
LogFilePages=8192
LogType=CIRCULAR
LogBufferPages=0
LogPath=mqs_root:[mqm.log.ABC]
LogWriteIntegrity=TripleWrite
#Service:
# Name=AuthorizationService
# EntryPoints=10
#ServiceComponent:
# Service=AuthorizationService
# Name=MQSeries.UNIX.auth.service
# Module=amqzfu
# ComponentDataSize=0


This QMGR is running on OpenVMS system, earlier this problem was not there but when system was rebooted for some change weekend activity form there this problem came.
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fjb_saper
PostPosted: Mon Jun 01, 2009 4:21 am    Post subject: Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

From the probeid have a look at this link
Although this link is for the problem on Solaris it might equally apply to you.
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sandy.rajh
PostPosted: Mon Jun 01, 2009 5:01 am    Post subject: Reply with quote

Newbie

Joined: 14 Aug 2008
Posts: 9

Ok, Let me check and i'll get back to u...

Thanks for ur support..
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