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MQSeries.net Forum Index » IBM MQ Installation/Configuration Support » AMQ9510: Messages cannot be retrieved from a queue

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nageshshiv
PostPosted: Wed Oct 15, 2008 5:17 am    Post subject: AMQ9510: Messages cannot be retrieved from a queue Reply with quote

Apprentice

Joined: 09 May 2008
Posts: 30

Hi,

I am unable to retrieve the Message from QLOCAL.

Pls find the error log below

AMQ9510: Messages cannot be retrieved from a queue.

EXPLANATION:
The attempt to get messages from queue 'SYSTEM.CLUSTER.REPOSITORY.QUEUE' on
queue manager 'QM.R001004' failed with reason code 2009.
ACTION:
If the reason code indicates a conversion problem, for example
MQRC_SOURCE_CCSID_ERROR, remove the message(s) from the queue. Otherwise,
ensure that the required queue is available and operational.
----- amqrfica.c : 397 --------------------------------------------------------


Pls find the FDC File entry below.

WebSphere MQ First Failure Symptom Report
=========================================

Date/Time :- Wednesday October 15 08:40:26 WAUST 2008
Host Name :- sinibidmsp1 (AIX 5.3)
PIDS :- 5724H7201
LVLS :- 6.0.2.2
Product Long Name :- WebSphere MQ for AIX
Vendor :- IBM
Probe Id :- RM220005
Application Name :- MQM
Component :- rrmRepository
SCCS Info :- cmd/remote/amqrrmfa.c, 1.414.1.24
Line Number :- 2820
Build Date :- Aug 1 2007
CMVC level :- p600-202-070801
Build Type :- IKAP - (Production)
UserID :- 00000501 (wpkopr)
Program Name :- amqrrmfa
Addressing mode :- 64-bit
Process :- 6775226
Thread :- 1
QueueManager :- QM!R001004
ConnId(1) IPCC :- 13
ConnId(2) QM :- 13
Last HQC :- 1.0.0-836064
Last HSHMEMB :- 1.2.2-30568
Major Errorcode :- rrcE_MQGET_FAILED
Minor Errorcode :- OK
Probe Type :- MSGAMQ9510
Probe Severity :- 2
Probe Description :- AMQ9510: Messages cannot be retrieved from a queue.
FDCSequenceNumber :- 0


Pls help me in providing the solution
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Gaya3
PostPosted: Wed Oct 15, 2008 5:24 am    Post subject: Reply with quote

Jedi

Joined: 12 Sep 2006
Posts: 2493
Location: Boston, US

I could see couple of issues/errors associated with this

Reason Code 2009 x'7D9'
MQRC_CONNECTION_BROKEN

Connection to the queue manager has been lost. This can occur because the queue manager has ended. If the call is an MQGET call with the MQGMO_WAIT option, the wait has been canceled. All connection and object handles are now invalid. For WebSphere MQ client applications, it is possible that the call did complete successfully, even though this reason code is returned with a CompCode of MQCC_FAILED.

MQRC_SOURCE_CCSID_ERROR, conversion issue

http://www.mqseries.net/phpBB2/viewtopic.php?p=187808&sid=d93d6e0479caabd0a67aad3b93a4585a

http://www-01.ibm.com/support/docview.wss?rs=171&uid=swg27007069
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Gayathri
-----------------------------------------------
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exerk
PostPosted: Wed Oct 15, 2008 5:57 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

Why are you trying, presumably programmatically, to pull messages from the SYSTEM.CLUSTER.REPOSITORY.QUEUE?
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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nageshshiv
PostPosted: Wed Oct 15, 2008 5:56 pm    Post subject: Reply with quote

Apprentice

Joined: 09 May 2008
Posts: 30

exerk,

we are not putting any messages in SYSTEM.CLUSTER.REPOSITORY.QUEUE and when we are trying to get messages from "XXXX.YYYY.ZZ' QLOCAL and it is automatically throughing the error.

Guys, Anyone have solution to fix this
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atheek
PostPosted: Wed Oct 15, 2008 6:19 pm    Post subject: Reply with quote

Partisan

Joined: 01 Jun 2006
Posts: 327
Location: Sydney

Not sure whether you are getting the error when you actually do the get for your XXXX.YYYY.ZZ QLocal..

I could see this APAR for the probe ID in the FDC:

http://www-01.ibm.com/support/docview.wss?uid=swg1IZ10757

It was fixed in 6.0.2.4 .
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exerk
PostPosted: Wed Oct 15, 2008 11:17 pm    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

nageshshiv wrote:
...we are not putting any messages in SYSTEM.CLUSTER.REPOSITORY.QUEUE...


Not an answer to the question asked. You stated:

nageshshiv wrote:
...I am unable to retrieve the Message from QLOCAL...


And included the following from the error log:

nageshshiv wrote:
...The attempt to get messages from queue 'SYSTEM.CLUSTER.REPOSITORY.QUEUE'...


Which implies you were trying to GET from that queue, a queue which you should not be touching, hence my question:

exerk wrote:
Why are you trying, presumably programmatically, to pull messages from the SYSTEM.CLUSTER.REPOSITORY.QUEUE?


So:

1. Are you trying to get from a SYSTEM queue, or a user/administrator-defined QLOCAL?
2. Are the messages you are trying to GET originated in a remote queue manager?
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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PeterPotkay
PostPosted: Thu Oct 16, 2008 7:40 am    Post subject: Reply with quote

Poobah

Joined: 15 May 2001
Posts: 7722

The errors he posted and the error condition he is dealing with are 2 separate things. The FDC clearly shows the process having the issue.

The same root cause may or may not be causing both problems.
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Peter Potkay
Keep Calm and MQ On
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exerk
PostPosted: Thu Oct 16, 2008 11:17 pm    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

PeterPotkay wrote:
The same root cause may or may not be causing both problems.


Granted. I was hoping that some targeted questioning might lead the poster down the path of actually providing enough specific information on which to base an answer
_________________
It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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