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MQSeries.net Forum Index » General Discussion » Channels does not connect

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HenriqueS
PostPosted: Thu Sep 11, 2008 12:12 pm    Post subject: Channels does not connect Reply with quote

Master

Joined: 22 Sep 2006
Posts: 235

Folks,

We have a channel that refuses to conect to the remote system.

-There is no firewall between the 2 hosts
-The receiver channel is created on the remote site.
-I tried stopping and resolving the sender (origin) channel. It did not solve the problem.
-As soon the sender channel is started it keeps trying
-We did reset the sequence numbers on both endpoints, but it did not work either.
-We created another transmission queue on the origin system and this seemed to work, but we need to go back using the old name (because this old name is referenced by COA/CODs to find their way back).

The log messages on the origin system (I translated the messages, it is a localized Windows system and the messages are all sent in my language):

ORIGIN SYSTEM
Code:

----- amqrccca.c : 820 --------------------------------------------------------
11/9/2008 16:43:19 - Process(9944.1) User(MUSR_MQADMIN) Program(runmqchl.exe)
AMQ9002: The channel 'CSWIFT.MESI.03' is starting

EXPLAIN:
The channel 'CSWIFT.MESI.03' is starting.
ACTION:
None.
-------------------------------------------------------------------------------
11/9/2008 16:43:19 - Process(9944.1) User(MUSR_MQADMIN) Program(runmqchl.exe)
AMQ9507: The channel 'CSWIFT.MES.03' is in doubt.

EXPLAIN:
It is not possible do finish the asked operatuin because the channel ins invalid to the central system 'QM.SBCDF355'.
ACTION:
Verify the channel status and restart the channel to process the invalid state or use the command RESOLVE CHANNEL to fix the problem manually.
----- amqrmrca.c : 1624 -------------------------------------------------------
11/9/2008 16:43:19 - Process(9944.1) User(MUSR_MQADMIN) Program(runmqchl.exe)
AMQ9999: Channel program finished abnormally.

EXPLAIN:
The channel program 'CSWIFT.MESI.03' is shutdown in an abnormal way.
ACTION:
Check previous messages from the channel program
'CSWIFT.MESI.03' in the error files to find the cause for the failure.
----- amqrccca.c : 820 --------------------------------------------------------



The messagen on the remote system is below, it just says that is starting the receiver channel and soon after that it ends 'normally'...

REMOTE SYSTEM
Code:

09/11/08 16:52:53 - Process(11832.591073) User(mqm) Program(amqrmppa)
AMQ9002: Channel 'CSWIFT.MESI.03' is starting.

EXPLANATION:
Channel 'CSWIFT.MESI.03' is starting.
ACTION:
None.
-------------------------------------------------------------------------------
09/11/08 16:52:53 - Process(11832.591073) User(mqm) Program(amqrmppa)
AMQ9001: Channel 'CSWIFT.MESI.03' ended normally.

EXPLANATION:
Channel 'CSWIFT.MESI.03' ended normally.
ACTION:
None.

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HenriqueS
Certified Websphere MQ 6.0 System Administrator
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bruce2359
PostPosted: Thu Sep 11, 2008 2:30 pm    Post subject: Reply with quote

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Joined: 05 Jan 2008
Posts: 9471
Location: US: west coast, almost. Otherwise, enroute.

Quote:
ACTION:
Verify the channel status and restart the channel to process the invalid state or use the command RESOLVE CHANNEL to fix the problem manually.

Did you do this? Did you use the RESOLVE CHANNEL command as the error message suggested? What was the result?

It appears you used the RESET CHANNEL command.
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gbaddeley
PostPosted: Thu Sep 11, 2008 4:19 pm    Post subject: Reply with quote

Jedi Knight

Joined: 25 Mar 2003
Posts: 2538
Location: Melbourne, Australia

Quote:
11/9/2008 16:43:19 - Process(9944.1) User(MUSR_MQADMIN) Program(runmqchl.exe)
AMQ9507: The channel 'CSWIFT.MES.03' is in doubt.

EXPLAIN:
It is not possible do finish the asked operatuin because the channel ins invalid to the central system 'QM.SBCDF355'.
ACTION:
Verify the channel status and restart the channel to process the invalid state or use the command RESOLVE CHANNEL to fix the problem manually.


Did you modify the text of this message? In the MQ Messages manual AMA9507 is given as:

Quote:
AMQ9507 Channel <insert_3> is currently in-doubt.
Severity: 30 : Severe error
Explanation: The requested operation cannot complete
because the channel is in-doubt with host <insert_4>.
Response: Examine the status of the channel, and
either restart a channel to resolve the in-doubt state, or
use the RESOLVE CHANNEL command to correct the
problem manually.

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exerk
PostPosted: Fri Sep 12, 2008 12:48 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

gbaddeley wrote:
...Did you modify the text of this message?...


HenriqueS wrote:
I translated the messages, it is a localized Windows system and the messages are all sent in my language

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It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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HenriqueS
PostPosted: Mon Sep 15, 2008 10:53 am    Post subject: Reply with quote

Master

Joined: 22 Sep 2006
Posts: 235

Folks, I noticed something really weird here:

----- amqrccca.c : 820 --------------------------------------------------------
11/9/2008 16:43:19 - Process(9944.1) User(MUSR_MQADMIN) Program(runmqchl.exe)
AMQ9002: The channel 'CSWIFT.MESI.03' is starting

EXPLAIN:
The channel 'CSWIFT.MESI.03' is starting.
ACTION:
None.
-------------------------------------------------------------------------------
11/9/2008 16:43:19 - Process(9944.1) User(MUSR_MQADMIN) Program(runmqchl.exe)
AMQ9507: The channel 'CSWIFT.MES.03' is in doubt.

EXPLAIN:
It is not possible do finish the asked operatuin because the channel ins invalid to the central system 'QM.SBCDF355'.
ACTION:
Verify the channel status and restart the channel to process the invalid state or use the command RESOLVE CHANNEL to fix the problem manually.
----- amqrmrca.c : 1624 -------------------------------------------------------
11/9/2008 16:43:19 - Process(9944.1) User(MUSR_MQADMIN) Program(runmqchl.exe)
AMQ9999: Channel program finished abnormally.

EXPLAIN:
The channel program 'CSWIFT.MESI.03' is shutdown in an abnormal way.
ACTION:
Check previous messages from the channel program
'CSWIFT.MESI.03' in the error files to find the cause for the failure.
----- amqrccca.c : 820 --------------------------------------------------------

If you pay attention, internally the channel program is referring to a CSWIFT.MES.03 where as it should refer to CSWIFT.MESI.03 .

The CSWIFT.MES.03 is another channel that points in fact to another machine.

Worst, I deleted such channel, and the LOG message still referring to it.

I guess I have some corrupted object repository. Is this possible? Is there any previous cases of this happening?
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HenriqueS
Certified Websphere MQ 6.0 System Administrator
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HenriqueS
PostPosted: Fri Sep 19, 2008 1:34 pm    Post subject: Reply with quote

Master

Joined: 22 Sep 2006
Posts: 235

Folks, after contacting IBM, we realized that our object repository was corrupted.

We extracted the definitions using the SAVEQMGR utility and replayed it back over a fresh qmgr. IT WORKED.
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HenriqueS
Certified Websphere MQ 6.0 System Administrator
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Mattmanx
PostPosted: Tue Sep 23, 2008 6:54 am    Post subject: Reply with quote

Newbie

Joined: 23 Sep 2008
Posts: 4

Good to know -- we faced a similar problem in the past
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