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MQSeries.net Forum Index » General Discussion » FDC file with Probe Id : RM046002

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ggulati2
PostPosted: Thu Apr 17, 2008 4:02 am    Post subject: FDC file with Probe Id : RM046002 Reply with quote

Apprentice

Joined: 08 May 2006
Posts: 36

On one of my WIndows server,FDC files are getting generated with the following excerpt :
WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Thu April 17 10:21:33 GMT Standard Time 2008 |
| Host Name :- CPHN0502 (Windows 2000 Build 2195: Service Pack 4) |
| PIDS :- 5724B4100 |
| LVLS :- 530.13 CSD13 |
| Product Long Name :- WebSphere MQ for Windows |
| Vendor :- IBM |
| Probe Id :- RM046002 |
| Application Name :- MQM |
| Component :- rriMQIServer |
| Build Date :- Dec 20 2006 |
| CMVC level :- p530-13-L061220 |
| Build Type :- IKAP - (Production) |
| UserID :- MUSR_MQADMIN |
| Process Name :- D:\WebSphereMQ\bin\AMQRMPPA.EXE |
| Process :- 00006496 |
| Thread :- 00000002 |
| QueueManager :- MQBROKER |
| Major Errorcode :- OK |
| Minor Errorcode :- OK |
| Probe Type :- INCORROUT |
| Probe Severity :- 4 |
| Probe Description :- AMQ6125: An internal WebSphere MQ error has occurred. |
| FDCSequenceNumber :- 0 |
| Arith1 :- 1108 454 |
| Arith2 :- 2588 a1c |
|
===============================================

Can you please suggest what cud be the problem and how to fix that ?
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AkankshA
PostPosted: Thu Apr 17, 2008 4:06 am    Post subject: Reply with quote

Grand Master

Joined: 12 Jan 2006
Posts: 1494
Location: Singapore

are you on MQ 5.3 CSD 10?
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jefflowrey
PostPosted: Thu Apr 17, 2008 4:07 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

So the first thing to do is search for the ProbeId on IBM's website.

The second thing to do is upgrade from MQ v5.3 CSD13 to a supported level of v6 - preferrably v6.0.2.3.
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exerk
PostPosted: Thu Apr 17, 2008 4:08 am    Post subject: Reply with quote

Jedi Council

Joined: 02 Nov 2006
Posts: 6339

Quote:
Probe Id :- RM046002


If you Google the above there are a number of hits. As you have not supplied additional information, e.g. circumstances, WMQ version, Broker version (assumed from qmgr name) etc., one of them may provide the answer.
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ggulati2
PostPosted: Thu Apr 17, 2008 4:20 am    Post subject: Reply with quote

Apprentice

Joined: 08 May 2006
Posts: 36

MQSeries version is 5.3 CSD13
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ggulati2
PostPosted: Thu Apr 17, 2008 4:28 am    Post subject: Reply with quote

Apprentice

Joined: 08 May 2006
Posts: 36

This Queue manager has been cofigured to use in a Micsoft cluster and cluster generally doesnt start properly after a reboot.
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Gaya3
PostPosted: Thu Apr 17, 2008 5:13 am    Post subject: Reply with quote

Jedi

Joined: 12 Sep 2006
Posts: 2493
Location: Boston, US

1.Upgrade to MQ V6

http://www-1.ibm.com/support/docview.wss?uid=swg1IC46238

Regards
Gayathri
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ggulati2
PostPosted: Thu Apr 17, 2008 5:45 am    Post subject: Reply with quote

Apprentice

Joined: 08 May 2006
Posts: 36

Hi Gayatri,

Can you please provide me with little bit explanation why it should be upgraded to MQ v6..thanks in advance

Gourav
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jefflowrey
PostPosted: Thu Apr 17, 2008 5:48 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

MQ v5.3 is out of support.

Even if you find out the source of this error - if it's not fixed in CSD 14 of v5.3, then you won't get a fix at all.

It might be fixed in V6. And if it's not, then you can *get* it fixed.
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ggulati2
PostPosted: Thu Apr 17, 2008 7:32 am    Post subject: Reply with quote

Apprentice

Joined: 08 May 2006
Posts: 36

Checked out the IBM website and came to know this problem was fixed in CSD11 and my machine is currently at CSD13.Can anyone plz tell why this error is coming still ?
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jefflowrey
PostPosted: Thu Apr 17, 2008 7:35 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

ggulati2 wrote:
Checked out the IBM website and came to know this problem was fixed in CSD11 and my machine is currently at CSD13.Can anyone plz tell why this error is coming still ?


Because you have a different problem than the one that was fixed in CSD11.
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mvic
PostPosted: Thu Apr 17, 2008 7:40 am    Post subject: Re: FDC file with Probe Id : RM046002 Reply with quote

Jedi

Joined: 09 Mar 2004
Posts: 2080

ggulati2 wrote:
| Probe Id :- RM046002 |
| Application Name :- MQM |
| Component :- rriMQIServer |

Possibly this problem originates on the client side. What code level(s) are the client(s) running? Is it/they Java/JMS clients? If in doubt install up-to-date code level on the client.
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PeterPotkay
PostPosted: Thu Apr 17, 2008 2:02 pm    Post subject: Reply with quote

Poobah

Joined: 15 May 2001
Posts: 7722

AkankshA wrote:
are you on MQ 5.3 CSD 10?

The MQ version is at the top of every FDC.


ggulati2, in addition to what everyone already said (I would bet it is an old client because the amqrmppa channel process is throwing the error), note that the FDC is a Severity of 4, the least severe. This FDC is informational only. There is no serious problem on the Queue Manager side.

You are probably getting hit with this:
http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg21223536
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