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MQSeries.net Forum Index » General IBM MQ Support » How to read the FDC logs

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sudhaRam
PostPosted: Fri Dec 21, 2007 5:34 am    Post subject: How to read the FDC logs Reply with quote

Novice

Joined: 13 Nov 2007
Posts: 12

All,

We have MQ Series Ver 5.3 CSD 12 installed in our Windows Server. Since it is off support from IBM we are not gtting any support from IBM whenever an error occurs and we need to read the FDC files. The Management is still under consideration for the upgrade..Can anyone tell me is there any method to read those FDC files other than IBM.
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jefflowrey
PostPosted: Fri Dec 21, 2007 5:43 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

Large parts of the FDC only make sense if you have the source code for MQ in front of you.

You can use the ProbeId and major and minor error codes in the header block to search on IBM's website (or here) for other instances of the same FDC. If you spend some time thinking about it, you can maybe get a bit more information out of the stack trace - but only a bit.

Ask your management how many hours of downtime on a business critical system it will take to cost them more than the migration effort to move to a supported version?

Ask them, as a follow up, how many fewer hours than that will it take before they're all in a panic, and threatening to fire everyone?
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JasonE
PostPosted: Wed Jan 02, 2008 2:15 am    Post subject: Reply with quote

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Joined: 03 Nov 2003
Posts: 1220
Location: Hursley

For reference, the probe id is usually the perfect search argument except for ones relating to traps, as it uniquely identifies the function and position in the function is occurs.

If one exists, read the comment lines, as that will contain a descriptive help, but aimed at the person looking at the code. Similarly arith1 and arith2 (if shown) show numeric values which could be useful but without the code you wont know what they mean (but if comment says unexpected r/c from operating system call, chances are arith1/2 will contain what the r/c was!). Its also worth browsing the trace history and looking for any obvious bad return codes, as these can lead to fdc's later on!

Finally, if you ever post FDC info in here, post the probe, comment, arith1/2, and the MQ Call stack (first section below the header)
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PeterPotkay
PostPosted: Wed Jan 02, 2008 9:18 am    Post subject: Reply with quote

Poobah

Joined: 15 May 2001
Posts: 7722

Hursley's Intro to FDC files:
http://hursleyonwmq.wordpress.com/2007/05/04/introduction-to-ffsts/
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Peter Potkay
Keep Calm and MQ On
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