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MQSeries.net Forum Index » General Discussion » MQ icon not displaying the correct status

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veena.r.mathew
PostPosted: Tue Nov 13, 2007 10:05 am    Post subject: MQ icon not displaying the correct status Reply with quote

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Joined: 06 Nov 2007
Posts: 12

We have upgraded to V6.0, applied refresh pack 6.0.1. We rebooted the server, the MQ icon shows up in the icon tray in red, displays "Websphere MQ stopped". When I do a right click, and try to do 'Start Websphere MQ', it doesnt give any response.
Then I started all queue managers successfully using start option in GUI.
But the MQ icon is still in red.Can anyone help me in this regard?
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Vitor
PostPosted: Tue Nov 13, 2007 11:26 am    Post subject: Reply with quote

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Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

How are determining the queue managers are running? Testing through the GUI, command line, application, how?
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veena.r.mathew
PostPosted: Tue Nov 13, 2007 11:28 am    Post subject: Reply with quote

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Through GUI as well as command prompt.
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Vitor
PostPosted: Tue Nov 13, 2007 11:45 am    Post subject: Reply with quote

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Location: Texas, USA

Check the event log. If there's nothing there, uninstall/reinstall and see if that fixes the systray.
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PeterPotkay
PostPosted: Tue Nov 13, 2007 12:35 pm    Post subject: Reply with quote

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Joined: 15 May 2001
Posts: 7722

The color of the alert monitor is not related to the status of the Queue Managers. It tells you the status of the MQ Service.
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Peter Potkay
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veena.r.mathew
PostPosted: Wed Nov 14, 2007 3:04 am    Post subject: Reply with quote

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Joined: 06 Nov 2007
Posts: 12

I checkd the event log, cudnt find any error related to the problem. When I try to right click the Websphere icon and select option 'About Websphere MQ', it displays the information "Websphere MQ Service Manager Version 6.0.0".
When I do dspmqver, it displays Websphere MQ version 6.0.1.0. Is this disparity between the two causing the problem?
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Gaya3
PostPosted: Wed Nov 14, 2007 4:08 am    Post subject: Reply with quote

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Joined: 12 Sep 2006
Posts: 2493
Location: Boston, US

Hi

Would you mind to upgrade to Refresh Pack 2 and try out once before uninstalling the entire software.


Regards
Gayathri
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PeterPotkay
PostPosted: Wed Nov 14, 2007 5:15 am    Post subject: Reply with quote

Poobah

Joined: 15 May 2001
Posts: 7722

Gaya3 wrote:
Hi
Would you mind to upgrade to Refresh Pack 2 and try out once before uninstalling the entire software.

Uninstall the software?!

PeterPotkay wrote:
The color of the alert monitor is not related to the status of the Queue Managers. It tells you the status of the MQ Service.


Start the MQ Service in the Windows services and the Icon will be green, regardless of the whether the QM(s) are up or not.
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veena.r.mathew
PostPosted: Wed Nov 14, 2007 6:50 am    Post subject: Reply with quote

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Joined: 06 Nov 2007
Posts: 12

Thanks everyone, I tried starting Websphere MQ from services. The icon turned green. The issue was that, the logon credentials for starting Websphere MQ service was incorrect.
I have applied the refresh pack 6.0.1 to the base version(6.0.0.0). Can I go ahead and apply the latest fix pack 6.0.2.2?
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Gaya3
PostPosted: Wed Nov 14, 2007 6:51 am    Post subject: Reply with quote

Jedi

Joined: 12 Sep 2006
Posts: 2493
Location: Boston, US

veena.r.mathew wrote:
Can I go ahead and apply the latest fix pack 6.0.2.2?


Yes I approved

Regards
Gayathri
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