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MQSeries.net Forum Index » General Discussion » IBM links giving an error page

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fjb_saper
PostPosted: Mon Oct 15, 2007 1:43 pm    Post subject: IBM links giving an error page Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

Looks like the link to the support packs is giving an error today.
Even when called from inside IBM's site...
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bower5932
PostPosted: Mon Oct 15, 2007 3:50 pm    Post subject: Reply with quote

Jedi Knight

Joined: 27 Aug 2001
Posts: 3023
Location: Dallas, TX, USA

Just worked for me:

http://www-1.ibm.com/support/docview.wss?uid=swg27007197
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fjb_saper
PostPosted: Mon Oct 15, 2007 7:32 pm    Post subject: Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

Given the time difference between the posts it looks like they finally fixed it.
It was broken for most of the day (EDT).

A huge word of thanks to the guys @ IBM who did fix the link.

Finally again a quick way to get where you need to go. Enjoy the links forum...
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jefflowrey
PostPosted: Tue Oct 16, 2007 1:41 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

It didn't seem to be consistently having problems. At a time when I was having trouble, one of my colleagues somewhere else was not having trouble.
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Philip_Morten
PostPosted: Mon Oct 22, 2007 3:19 pm    Post subject: Reply with quote

Newbie

Joined: 11 Dec 2006
Posts: 5
Location: Hursley Park

As a general rule if an IBM link has a www-n.ibm.com/... url it is better to bookmark it as www.ibm.com/... The -n part is part of a load balancing scheme and the site serving any any given value of n may be down while others are up.

e.g. instead of:
http://www-1.ibm.com/support/docview.wss?uid=swg27007197
use:
http://www.ibm.com/support/docview.wss?uid=swg27007197
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