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MQSeries.net Forum Index » General IBM MQ Support » Error running MQ Explorer

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dwitherspoon
PostPosted: Tue May 01, 2007 7:10 am    Post subject: Error running MQ Explorer Reply with quote

Acolyte

Joined: 09 Dec 2003
Posts: 59

I've installed MQ Explorer, but when I try to run it, I get the following message in the error log:
Code:
05/01/07 09:29:21 - Process(2980.1) Program(strmqcfg.exe)
AMQ7227: WebSphere MQ encountered the following network error: The trust relationship between the primary domain and the trusted domain failed.

EXPLANATION:

MQ failed to successfully complete a network operation due to the specified error.

ACTION:
Ensure that your network is functioning correctly.


This happens upon starting MQ Explorer...I haven't even tried to connect to MQ yet!

Help!
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Vitor
PostPosted: Tue May 01, 2007 7:13 am    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

Sounds like either you or MQ (or both) are using a domain user id and the domain's trust relationship is broken.

Search the forum for the many discussions on this, switch to using a local user id and speak to whoever administers the domain about reestablishing trust.

Or any combination.
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dwitherspoon
PostPosted: Thu May 10, 2007 11:23 am    Post subject: Resolved Reply with quote

Acolyte

Joined: 09 Dec 2003
Posts: 59

For whatever reason, the user account being used to install MQExplorer could not create the mqm user group. To resolve this problem, before running MQExplorer install (on WinXP SP 2):

- Start->Settings->Control Panel->Administrative Tools
- Select Computer Management
- Expand Local Users and Groups, then right click on Groups
- Click New Group, and enter mqm

Once the group was created, then the install went find, and MQ Explorer launches now.
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