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MQSeries.net Forum Index » Workflow Engines - IBM MQ Workflow & Business Process Choreographer » Login to webclient(dashboard) is not happening

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reldb
PostPosted: Mon Nov 27, 2006 9:00 am    Post subject: Login to webclient(dashboard) is not happening Reply with quote

Apprentice

Joined: 06 Sep 2006
Posts: 34

Hi,

In one of my environment when i login to webclient(dashboard) then it is giving an error as invalid password

"MQSeries Workflow API Message FMC00012E Incorrect Password"

Even though password is same and it was working fine before some time.

In another environment (all different setup but on same machine), it is working fine but strange thing is, when i enter a wrong password in this environment then i get a different error

"WebSphere MQ Workflow API Message FMC00012E Incorrect Password"


Why i am getting 2 different error in 2 different environment on same machine. one error is MQSeries and other is WebSphere.

I am quite new in this area and already searched on this forum n google but not able to solve this issue. even after creating a new user too

Thanks
Dinesh
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jmac
PostPosted: Mon Nov 27, 2006 9:57 am    Post subject: Reply with quote

Jedi Knight

Joined: 27 Jun 2001
Posts: 3081
Location: EmeriCon, LLC

What you are seeing is two different names for the product generically known as MQWorkflow:


    MQSeries Workflow was the initial name of the product
    WebSphere MQ Workflow is th current name of the product


Perhaps you have installations from two different versions of the product, or maybe there is just a bug where the old name is being used in some cases. In any case, you definitely have the wrong password.
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reldb
PostPosted: Mon Nov 27, 2006 11:16 am    Post subject: re Reply with quote

Apprentice

Joined: 06 Sep 2006
Posts: 34

Thanks for a quick reply John

But installation and everything is same. Both environments are on same machine and using the same installed software.

Some time before It was working fine with same password in both environment.

When i try to create a new user then i am getting this error in logs
FMC_ERROR_NOT_LOGGED_ON(106)

any idea?
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jmac
PostPosted: Mon Nov 27, 2006 11:32 am    Post subject: Reply with quote

Jedi Knight

Joined: 27 Jun 2001
Posts: 3081
Location: EmeriCon, LLC

I really have no clue here... you say you are creating a new user with MQWF and getting a 106? How are you doing that, the only way to get a new user in MQWF is to import FDL.

You need to give more detail... are you talking about 1 MQWF RTDB or two?
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reldb
PostPosted: Mon Nov 27, 2006 12:11 pm    Post subject: re Reply with quote

Apprentice

Joined: 06 Sep 2006
Posts: 34

we are using IBM WebSphere MQ Workflow Web Client V3.4.0.0

i have one fdl file called as staff.fdl

1) fmcibie -y FMC -i staff.fdl -u user -p password -t -o -l -f
2) creating a file called user.DINESH with DINESH:dinesh
3) we have a script which takes the file in step 2 as input and some other paramter as server name eg FMC etc it creates one dat file and then it is using com.ibm.workflow.api.tool.JGATT to create this new user.

Is there any other way to create a webclient user?

Thanks
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jmac
PostPosted: Mon Nov 27, 2006 12:34 pm    Post subject: Reply with quote

Jedi Knight

Joined: 27 Jun 2001
Posts: 3081
Location: EmeriCon, LLC

I am unfamiliar with this tool you are referring to. Where is this documented?

The typical MQWF user defines users in Buildtime, and imports into runtime via fmcibie.
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reldb
PostPosted: Mon Nov 27, 2006 1:31 pm    Post subject: re Reply with quote

Apprentice

Joined: 06 Sep 2006
Posts: 34

http://www-1.ibm.com/support/docview.wss?uid=swg24000665

Actually it is defined in my internal document. but if i follow this process then it is giving some error

Can you please tell me how do you create a user for webclient? As my existing user is not working so i want to create a new one and try with that.

Thanks
Dinesh
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jmac
PostPosted: Mon Nov 27, 2006 1:54 pm    Post subject: Reply with quote

Jedi Knight

Joined: 27 Jun 2001
Posts: 3081
Location: EmeriCon, LLC

reldb wrote:
Can you please tell me how do you create a user for webclient? As my existing user is not working so i want to create a new one and try with that.


I do it the way I already described

1. Define a user with Buildtime.

2. Import into RTDB using fmcibie.
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vijaycr
PostPosted: Tue Nov 28, 2006 1:41 am    Post subject: Reply with quote

Acolyte

Joined: 11 Oct 2006
Posts: 62
Location: Singapore

Quote:
fmcibie -y FMC -i staff.fdl -u user -p password -t -o -l -f ?


Did u fire this command?

staff.fdl does this file contain the user that ur trying to log on with.

I guess u have reimported the user with overwrite option....the password has changed to the one in the fdl
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hos
PostPosted: Tue Nov 28, 2006 5:20 am    Post subject: Reply with quote

Chevalier

Joined: 03 Feb 2002
Posts: 470

Be careful, when you import an adminstration user via fmcibie!!
If you use an incorrect System or SystemGroup name, the userID will become unusable!!
Maybe this is the reason, why your UserID getw wrong password error.
Beware of importing userID 'ADMIN' unless you have a backup administrator userID in place!
You may check this forum on how to reset Admin userIDs when all are corrupted.

If you are getting
"MQSeries Workflow API Message FMC00012E Incorrect Password"
there must be a backlevel client installation on your AppServer or you made some mistake during WebClient upgrade (see Installation Manual).
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