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MQSeries.net Forum Index » IBM MQ Installation/Configuration Support » Unable to start queue manager

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MQAltaf
PostPosted: Wed Oct 11, 2006 12:51 am    Post subject: Unable to start queue manager Reply with quote

Centurion

Joined: 10 Feb 2005
Posts: 119

Hi,

I am receiving the following error when I try to start a queue manager on our solaris server


----- amqxfdcx.c : 805 --------------------------------------------------------
10/11/06 09:37:04 - Process(23137.1) User(mqm) Program(amqzxma0_nd)
AMQ6119: An internal WebSphere MQ error has occurred (Failed to get memory
segment: shmget(0x01b80068, 3301376) [rc=-1 errno=28] No space left on device)
------------------------------------------------------------------------------------

The follwing FDC is also being generated: -

+-----------------------------------------------------------------------------+
| |
| WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Wednesday October 11 09:37:14 BST 2006 |
| Host Name :- hfxrp7 (SunOS 5. |
| PIDS :- 5724H7203 |
| LVLS :- 6.0.1.1 |
| Product Long Name :- WebSphere MQ for Solaris (SPARC platform) |
| Vendor :- IBM |
| Probe Id :- RM185002 |
| Application Name :- MQM |
| Component :- rrmInitRepos |
| SCCS Info :- cmd/remote/amqrrmfa.c, 1.414.1.13 |
| Line Number :- 3165 |
| Build Date :- May 5 2006 |
| CMVC level :- p600-101-060504 |
| Build Type :- IKAP - (Production) |
| UserID :- 00000125 (mqm) |
| Program Name :- amqrrmfa |
| Addressing mode :- 64-bit |
| Process :- 23141 |
| Thread :- 1 |
| QueueManager :- QRFSDV08 |
| ConnId(2) QM :- 9 |
| Major Errorcode :- rrcE_MQCONN_FAILED |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ9508 |
| Probe Severity :- 2 |
| Probe Description :- AMQ9508: Program cannot connect to the queue manager. |
| FDCSequenceNumber :- 0 |
| Arith1 :- 2 2 |
| Arith2 :- 2059 80b |
| Comment1 :- QRFSDV08 |
| Comment2 :- MQRC_Q_MGR_NOT_AVAILABLE |
| |
+-----------------------------------------------------------------------------+

The queue manager has been running fine for over a week. Only started failing yesterday.

Kernel setting as follows: -


* vxfs_END
* Oracle specific semaphores
set shmsys:shminfo_shmmax=4294967295
set shmsys:shminfo_shmmin=1
set shmsys:shminfo_shmmni=100
set semsys:seminfo_semmsl=550
set semsys:seminfo_semopm=100
* End Oracle IPC paramters

*For mq 6
set semsys:seminfo_semmni=1024
set semsys:seminfo_semaem=16384
set semsys:seminfo_semvmx=32767
set semsys:seminfo_semmns=16384
set semsys:seminfo_semmnu=16384
set semsys:seminfo_semume=256
set shmsys:shminfo_shmseg=1024
set semsys:seminfo_semmap=1026

set rlim_fd_cur=10000
set rlim_fd_max=10000

Any help would be greatly appreciated

Thanks in advance
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Vitor
PostPosted: Wed Oct 11, 2006 1:01 am    Post subject: Re: Unable to start queue manager Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

MQAltaf wrote:
Hi,

I am receiving the following error when I try to start a queue manager on our solaris server


----- amqxfdcx.c : 805 --------------------------------------------------------
10/11/06 09:37:04 - Process(23137.1) User(mqm) Program(amqzxma0_nd)
AMQ6119: An internal WebSphere MQ error has occurred (Failed to get memory
segment: shmget(0x01b80068, 3301376) [rc=-1 errno=28] No space left on device)



Sounds like a resource problem on the box. If you Google the ProbeId (RM185002) and/or the error number you'll get a few potentially useful pointers.
_________________
Honesty is the best policy.
Insanity is the best defence.
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MQAltaf
PostPosted: Wed Oct 11, 2006 1:11 am    Post subject: Reply with quote

Centurion

Joined: 10 Feb 2005
Posts: 119

Hi,

Thanks for the swift response. The disk utilisation look ok to me....

$ df -k /var/mqm
Filesystem kbytes used avail capacity Mounted on
/dev/vx/dsk/rp7testdg/mqmvar
102400 27254 70492 28% /var/mqm
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Vitor
PostPosted: Wed Oct 11, 2006 1:18 am    Post subject: Reply with quote

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

Sorry, should have clarified a bit. When I said "resource problem" I meant the box is running out of memory (hence the inability to get a segment as indicated in the message).
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Gaya3
PostPosted: Wed Oct 11, 2006 2:17 am    Post subject: Reply with quote

Jedi

Joined: 12 Sep 2006
Posts: 2493
Location: Boston, US

Even i too suspect its resource issue...

Please let us know the contents of .profile for the mqm user.

I suggest you to search the Probe id in IBM website

Thanks and Regards
Gayathri
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mvic
PostPosted: Wed Oct 11, 2006 7:12 am    Post subject: Reply with quote

Jedi

Joined: 09 Mar 2004
Posts: 2080

Gaya3 wrote:
Please let us know the contents of .profile for the mqm user.

This gets run when logging in as mqm. The queue manager and channels don't log in as mqm. So I am confused why you would need to look at ~mqm/.profile
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Gaya3
PostPosted: Thu Oct 12, 2006 1:27 am    Post subject: Reply with quote

Jedi

Joined: 12 Sep 2006
Posts: 2493
Location: Boston, US

Hi

Please have a look in to this

http://www-1.ibm.com/support/docview.wss?uid=swg21195939

Place the following line in the .profile for the mqm user:
"ulimit -n 1024


Thanks and Regards
Gayathri
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Gayathri
-----------------------------------------------
Do Something Before you Die
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MQAltaf
PostPosted: Thu Oct 12, 2006 3:23 am    Post subject: Reply with quote

Centurion

Joined: 10 Feb 2005
Posts: 119

Gayathri,

We are running version 6.01 of MQ on the Solaris server. Also, a second queue manager that has been created is running fine.
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bbburson
PostPosted: Thu Oct 12, 2006 6:08 am    Post subject: Reply with quote

Partisan

Joined: 06 Jan 2004
Posts: 378
Location: Nowhere near a queue manager

MQAltaf wrote:
Gayathri,

We are running version 6.01 of MQ on the Solaris server. Also, a second queue manager that has been created is running fine.


If you stop that queue manager, can you then start the one that is giving you problems? Kernel parameter settings may be too low for multiple queue managers; the settings shown in quick beginnings book are minimums and may have to be increased if more than one queue manager is defined on the server.
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MQAltaf
PostPosted: Fri Oct 13, 2006 6:58 am    Post subject: Reply with quote

Centurion

Joined: 10 Feb 2005
Posts: 119

Here is what IBM suggested and it worked

I'm afraid that the required value for shmmni was omitted from the Quick Beginnings
Guide for WMQ v6. The recommended setting for this parameter is 1024. The
error you are getting is indicating that you need a higher value for this setting (errno=28
equates to "ENOSPC" which is described as followed in the man pages :
"A shared memory identifier is to be created but the system-imposed
limit on the maximum number of allowed shared memory identifiers
system-wide would be exceeded".)

Please see apar IY77743 for details of the doc apar related to this :

http://www-1.ibm.com/support/docview.wss?rs=171&context=SSFKSJ&context=SSWHKB&q1=iy77743&uid=swg1IY77743&loc=en_US&cs=utf-8&lang=en

Please try increasing shmmni and let me know if this resolves the problem nb it may
be necessary to increase this value to beyond 1024 as you have 2 queue managers
on the system, as well as Oracle.
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