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MQSeries.net Forum Index » General IBM MQ Support » AMQ9604 ERROR - SERVER CONNECTION CHANNEL DOWN ABRUPTLY

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mq4474
PostPosted: Mon Sep 18, 2006 10:54 pm    Post subject: AMQ9604 ERROR - SERVER CONNECTION CHANNEL DOWN ABRUPTLY Reply with quote

Newbie

Joined: 05 May 2005
Posts: 8

Hi MQseries.net Team,

I have an emergency on our Production MQ servers.

The mail SVRCONN channel called JAVA.CHANNEL is dying abruptly while giving the following error:

09/19/2006 03:35:11 AM
AMQ9604: Channel 'JAVA.CHANNEL' terminated unexpectedly

EXPLANATION:
The process or thread executing channel 'JAVA.CHANNEL' is no longer running.
The check process system call returned 545284357 for process 22209.
ACTION:
No immediate action is required because the channel entry has been removed from
the list of running channels. Inform the system administrator who should
examine the operating system procedures to determine why the channel process
has terminated.
----- amqxfdcx.c : 686 --------------------------------------------------------
09/19/2006 03:35:11 AM
AMQ6184: An internal WebSphere MQ error has occurred on queue manager
integralQM.

EXPLANATION:
An error has been detected, and the WebSphere MQ error recording routine has
been called. The failing process is process 18477.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
----- amqxfdcx.c : 720 --------------------------------------------------------

All our production applications connect to this SVRCONN channel and we have to re-start the apps everytime this happens.This is affecting production.Can any one please help?
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mq4474
PostPosted: Mon Sep 18, 2006 11:57 pm    Post subject: JAVA.CHANNEL DEFINITION Reply with quote

Newbie

Joined: 05 May 2005
Posts: 8

DISPLAY CHANNEL(JAVA.CHANNEL)
1 : DISPLAY CHANNEL(JAVA.CHANNEL)
AMQ8414: Display Channel details.
CHANNEL(JAVA.CHANNEL) CHLTYPE(SVRCONN)
TRPTYPE(TCP) DESCR( )
SCYEXIT( ) MAXMSGL(4194304)
SCYDATA( ) HBINT(300)
SSLCIPH( ) SSLCAUTH(OPTIONAL)
KAINT(AUTO) MCAUSER( )
ALTDATE(2006-09-16) ALTTIME(19.16.51)
SSLPEER()
SENDEXIT( )
RCVEXIT( )
SENDDATA( )
RCVDATA( )
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jefflowrey
PostPosted: Tue Sep 19, 2006 2:01 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

There will have been FDC files created.

They might help.
_________________
I am *not* the model of the modern major general.
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jefflowrey
PostPosted: Tue Sep 19, 2006 2:02 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

Also, JAVA.CHANNEL is a really horrible name for a channel.
_________________
I am *not* the model of the modern major general.
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mq4474
PostPosted: Tue Sep 19, 2006 2:09 am    Post subject: Reply with quote

Newbie

Joined: 05 May 2005
Posts: 8

The FDC Files are large (> 1MB).

Please let me know how to attach.

Thanks
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jefflowrey
PostPosted: Tue Sep 19, 2006 2:14 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

Run ffstsummary in the errors directory.

Post the results of that...
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mq4474
PostPosted: Tue Sep 19, 2006 2:17 am    Post subject: Reply with quote

Newbie

Joined: 05 May 2005
Posts: 8

Here is the result of ffstsummary on /var/mqm/errors:

AMQ18477.0.FDC 2006/09/19 03:35:11 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:11 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:11 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:11 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:11 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:11 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:11 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:11 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:11 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:11 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:11 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:11 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:11 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:11 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:11 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:12 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:12 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:12 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:12 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:12 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:12 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:12 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:12 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:12 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:12 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:12 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:12 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:12 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:12 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:12 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:12 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:12 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:12 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:12 amqrmppa 0 6 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ18477.0.FDC 2006/09/19 03:35:18 amqrmppa 0 27 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ19399.0.FDC 2006/09/19 03:37:32 runmqchi 0 1 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ19399.0.FDC 2006/09/19 03:47:32 runmqchi 0 1 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ19399.0.FDC 2006/09/19 03:47:32 runmqchi 0 1 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ19399.0.FDC 2006/09/19 03:47:32 runmqchi 0 1 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ19399.0.FDC 2006/09/19 03:47:32 runmqchi 0 1 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ19399.0.FDC 2006/09/19 03:47:32 runmqchi 0 1 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ19399.0.FDC 2006/09/19 03:47:32 runmqchi 0 1 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ19399.0.FDC 2006/09/19 03:47:33 runmqchi 0 1 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
AMQ19399.0.FDC 2006/09/19 03:47:33 runmqchi 0 1 RM487001 rriChannelTerminate rrcE_CHANNEL_TERMINATED OK
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jefflowrey
PostPosted: Tue Sep 19, 2006 2:22 am    Post subject: Reply with quote

Grand Poobah

Joined: 16 Oct 2002
Posts: 19981

Post the header section from AMQ19399.0.FDC. There will be 9 header sections in this file - any one will do. The header section is easy to tell.
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