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Suresh Gupta
PostPosted: Tue Mar 28, 2006 8:15 pm    Post subject: internal WebSphere MQ error has occurred Reply with quote

Apprentice

Joined: 29 Jun 2005
Posts: 46
Location: India

Hi All,
we are using MQseries 5.3 on AIX , we faced aproblem with one queue manager , it says that ended abnormally
when we saw the logs and error in one FDC file we found the below message

WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Sunday March 26 13:24:51 JST 2006 |
| Host Name :- nlp6305 (AIX 5.2) |
| PIDS :- 5724B4101 |
| LVLS :- 530.7 CSD07 |
| Product Long Name :- WebSphere MQ for AIX |
| Vendor :- IBM |
| Probe Id :- XC022001 |
| Application Name :- MQM |
| Component :- xcsDisplayMessage |
| Build Date :- May 27 2004 |
| CMVC level :- p530-07-L040527 |
| Build Type :- IKAP - (Production) |
| UserID :- 00000500 (mqm) |
| Program Name :- amqrrmfa |
| Process :- 00602276 |
| Thread :- 00000001 |
| QueueManager :- QMPRD!UJP!JPY!REG!MBK |
| Major Errorcode :- xecF_E_UNEXPECTED_SYSTEM_RC |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ6119 |
| Probe Severity :- 2 |
| Probe Description :- AMQ6119: An internal WebSphere MQ error has occurred |
| ('2 - No such file or directory' from open.) |
| FDCSequenceNumber :- 4 |
| Arith1 :- 2 2 |
| Comment1 :- '2 - No such file or directory' from open.

AND

WebSphere MQ First Failure Symptom Report |
| ========================================= |
| |
| Date/Time :- Sunday March 26 13:24:51 JST 2006 |
| Host Name :- nlp6305 (AIX 5.2) |
| PIDS :- 5724B4101 |
| LVLS :- 530.7 CSD07 |
| Product Long Name :- WebSphere MQ for AIX |
| Vendor :- IBM |
| Probe Id :- RM220005 |
| Application Name :- MQM |
| Component :- rrmRepository |
| Build Date :- May 27 2004 |
| CMVC level :- p530-07-L040527 |
| Build Type :- IKAP - (Production) |
| UserID :- 00000500 (mqm) |
| Program Name :- amqrrmfa |
| Process :- 00602276 |
| Thread :- 00000001 |
| QueueManager :- QMPRD!UJP!JPY!REG!MBK |
| Major Errorcode :- rrcE_MQGET_FAILED |
| Minor Errorcode :- OK |
| Probe Type :- MSGAMQ9510 |
| Probe Severity :- 2 |
| Probe Description :- AMQ9510: Messages cannot be retrieved from a queue. |
| FDCSequenceNumber :- 1

AND
MQ detected an unexpected error when calling the operating system. The MQ error
recording routine has been called.
ACTION:
Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.

please advise to resolve this error
_________________
regards,
Suresh
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markt
PostPosted: Tue Mar 28, 2006 8:26 pm    Post subject: Reply with quote

Knight

Joined: 14 May 2002
Posts: 508

What you need to do is:

Use the standard facilities supplied with your system to record the problem
identifier, and to save the generated output files. Contact your IBM support
center. Do not discard these files until the problem has been resolved.
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Tibor
PostPosted: Wed Mar 29, 2006 7:39 am    Post subject: Reply with quote

Grand Master

Joined: 20 May 2001
Posts: 1033
Location: Hungary

mark:

Suresh Gupta: It seems to me a filesystem error on a first view, e.g. when /var/mqm is not mounted.
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mvic
PostPosted: Wed Mar 29, 2006 7:52 am    Post subject: Re: internal WebSphere MQ error has occurred Reply with quote

Jedi

Joined: 09 Mar 2004
Posts: 2080

Suresh Gupta wrote:
('2 - No such file or directory' from open.)

Look further down the FDC file from this piece of text - it may (should?) contain the name of the file it was looking for, and failed to find. This may give you a clue about why it is not there - eg. someone deleted it, or, as Tibor says, it may be on a filesystem that is not mounted.

Also note that CSD07 is old now - nearly two years old. Current CSD is number 12 - looking good so far.

Let us know the name of the file that couldn't be found, if you find out
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