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csmith28 · Posted: Wed Dec 07, 2005 1:37 am Post subject:

and I told them.

and I told them

the reason you are getting a 2058 is because their code was probably clobbering a pointer parameter. But OOOOOOOH NOOOooooooooo!

It has to be a problem with MQSeries.

In spite of the fact that I have at least ten other applications using JAVA to connect to the same MQManager and they are all working just fine. No one was secretly loging on to my MQManager server and deleting the MQManager and re-creating it with another name then surripticiously changing it back. They tried leaving the MQManagerName field blank. Still, 2058's.

So under duress I open an IBM Ticket. I know it won't do any good but what do I know anyway. All I have to give them is, "This Weblogic application starts up and works just fine for a while then suddenly it starts getting 2058 MGR_NAME_ERROR." So we go through the whole mess of what version of the OS are you running, what version MQServer, what version of the client, mining application logs, App Server OS, WebLogic Version, blah, blah, blah.....

The WMQ Clients were never properly installed on the WebLogic Application Servers and my MQManager was at 5.3.0.6.

So I got exactly the same answer from IBM that I expected to get. Do a full Client installation on the application servers and patch them to 5.3.0.11 and then patch the MQManager Server to 5.3.0.11. Then call us back if there's still a problem.

After having done so it's six weeks later and the problem remained but just for this one application. Could it be a problem with the code? Of course not. It has to be a problem with MQSeries

so I call IBM and they say roughly the equvalent of what I said at the very start.

Fine, I pretty much snapped at this point. Actually the snapping point was a smug little email that the lead developer sent questioning not only the level of support that I was providing but my skills and whether they should consider using another product in the future. I mean I really layed into this guy.

I didn't actually use any foul language, I would have been fired but I did say some things that were at the very worst

UN-PROFESSIONAL

So anyways, it's three weeks later and for some reason I haven't heard from these guys at all. Not a word so yesterday I send an email to the developer that I got written up for dressing down and CC a few other people in my department who had been involved in this mess and today I got this as part of an attachment. Not from the developer in question but it is quote from his email: