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| ChrisW |
 Posted: Wed Aug 03, 2005 7:16 am Post subject: Does anyone know of a monitoring tool that can do this? |
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Voyager
Joined: 20 May 2001
Posts: 78
Location: UK
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We need to know as soon as possible when a 3rd party fails to send a message after a period of time, say 1 hour. That much is fairly simple, but we really need to factor in weekends, national holidays, and the working day in various countries/timezones when the 1 hour should not apply.
Ideally without writing code ourselves!
Thanks in advance for any comments/advice.
Chris. |
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| jefflowrey |
| Posted: Wed Aug 03, 2005 7:28 am Post subject: |
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Grand Poobah
Joined: 16 Oct 2002
Posts: 19981
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I think most monitoring tools can be configured to do this.
I know the contact admin tool can. And I seem to remember that Qpasa can.
It's a question of making sure you know what "fails to send a message" means, and then tying that into a scheduling/calendaring component to prevent alerts during certain ranges.
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I am *not* the model of the modern major general. |
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| ChrisW |
| Posted: Wed Aug 03, 2005 7:40 am Post subject: |
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Voyager
Joined: 20 May 2001
Posts: 78
Location: UK
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| Thanks Jeff. Are you saying that the scheduling/calendaring component is part of those products? Or part a "higher level" tool like Tivoli/Openview etc? |
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| jefflowrey |
| Posted: Wed Aug 03, 2005 7:41 am Post subject: |
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Grand Poobah
Joined: 16 Oct 2002
Posts: 19981
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Usually built-in.
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| ChrisW |
| Posted: Wed Aug 03, 2005 7:46 am Post subject: |
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Voyager
Joined: 20 May 2001
Posts: 78
Location: UK
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| Thanks again Jeff - I hope you are right about QPasa as I will be getting my hands on it soon! The documentation is not that clear about things at that level and I have yet to have a conversation with them. The original question is really what the management want to know. |
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| jefflowrey |
| Posted: Wed Aug 03, 2005 7:56 am Post subject: |
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Grand Poobah
Joined: 16 Oct 2002
Posts: 19981
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It's been a few years since I've worked with QPasa... but I know there are several people here who use it regularly, and they can confirm...
but the last time I did work with it, it was fairly straightforward to define a schedule in which to disable or enable an alert. Now, it may get harder as the schedule gets more complicated....
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| fjb_saper |
| Posted: Wed Aug 03, 2005 11:43 am Post subject: |
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Grand High Poobah
Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY
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| ChrisW wrote: |
| Thanks again Jeff - I hope you are right about QPasa as I will be getting my hands on it soon! The documentation is not that clear about things at that level and I have yet to have a conversation with them. The original question is really what the management want to know. |
With QPasa it comes out of the box.
You can add a "clock" to your alert and specify the period in which the alert is relevant...
You can also specify which of your alert personnel is available during which timeperiod and have the alert being routed accordingly...
Enjoy  |
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| crossland |
| Posted: Thu Aug 04, 2005 4:39 am Post subject: |
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Master
Joined: 26 Jun 2001
Posts: 248
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Candle Command Centre allows you to add time checks into situations.
So you could cause an alert for example:
when it is a weekday AND during the working day AND the actual MQ check
Regards,
Tim
MQ Integration |
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| chuck_nc |
| Posted: Thu Aug 04, 2005 7:47 am Post subject: |
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Newbie
Joined: 04 Aug 2005
Posts: 2
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| Typically in these situations, the enterprise monitoring tool will handle scheduling for holidays, weekends and specified time zones. A good 3rd party monitoring tool will interface with the enterprise tool and send alerts to it which will then be filtered by pre-defined criteria. |
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