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MQSeries.net Forum Index » General IBM MQ Support » arcE_XAER_PROTO Internal error

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rafi
PostPosted: Thu Dec 02, 2004 1:37 am    Post subject: arcE_XAER_PROTO Internal error Reply with quote

Newbie

Joined: 02 Dec 2004
Posts: 1

On one of our production servers we are getting this error message from MQ.


| WebSphere MQ First Failure Symptom Report
| =========================================
|
| Date/Time :- Saturday October 09 20:59:56 CUT 2004
| Host Name :- hux (AIX 5.2)
| PIDS :- 5724B4101
| LVLS :- 530
| Product Long Name :- WebSphere MQ for AIX
| Vendor :- IBM
| Probe Id :- AT048005
| Application Name :- MQM
| Component :- atxCommit
| Build Date :- Oct 12 2002
| CMVC level :- p000-L021011
| Build Type :- IKAP - (Production)
| UserID :- 00000436 (mqm)
| Program Name :- amqzlaa0_nd
| Process :- 00120626
| Thread :- 00013078
| QueueManager :- HUX
| Major Errorcode :- arcE_XAER_PROTO
| Minor Errorcode :- OK
| Probe Type :- INCORROUT
| Probe Severity :- 2
| Probe Description :- AMQ6125: An internal WebSphere MQ error has occurred.
| FDCSequenceNumber :- 0
| Arith1 :- 278921216 10a00000
| Arith2 :- 1073741824 40000000




The handbook/google doesn't help much with that kind of internal mq-errors.
Info we have found is that the error is to be investigated with 'standart ibm facilities'.

It also seems that maybe newest SP for MQ will solve those repeating errors - we are getting them from MQ several times a week.

We have following version of MQ installed on this box:

# lslpp -l |grep -i mq
mqm.Client.Bnd 5.3.0.2 COMMITTED WebSphere MQ Client Bundle
mqm.Server.Bnd 5.3.0.2 COMMITTED WebSphere MQ Server Bundle
mqm.base.runtime 5.3.0.2 COMMITTED WebSphere MQ Runtime for
mqm.base.samples 5.3.0.2 COMMITTED WebSphere MQ Samples
mqm.base.sdk 5.3.0.2 COMMITTED WebSphere MQ Base Kit for
mqm.client.rte 5.3.0.2 COMMITTED WebSphere MQ Client
for AIX
mqm.java.rte 5.3.0.2 COMMITTED WebSphere MQ Java
Client and
mqm.keyman.rte 5.3.0.2 COMMITTED WebSphere MQ Support
for GSKit
mqm.msg.en_US 5.3.0.2 COMMITTED WebSphere MQ Messages
- U.S.
mqm.server.rte 5.3.0.2 COMMITTED WebSphere MQ Server
mqm.base.runtime 5.3.0.2 COMMITTED WebSphere MQ Runtime for
mqm.man.en_US.data 5.3.0.2 COMMITTED WebSphere MQ Man Pages
- U.S.


The question is if applying SP 5.3.0.7 or 8 will help this situation and if there are any new problems that may arise in production env. while applying those patches???

rafal
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clindsey
PostPosted: Thu Dec 02, 2004 6:05 am    Post subject: Reply with quote

Knight

Joined: 12 Jul 2002
Posts: 586
Location: Dallas, Tx

The fix was first included in CSD03. You will get it if you apply the latest available CSD.

Charlie
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