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Michael Dag
PostPosted: Thu Mar 11, 2004 2:12 pm    Post subject: Reply with quote

Jedi Knight

Joined: 13 Jun 2002
Posts: 2607
Location: The Netherlands (Amsterdam)

ok enough about football ... (yes... football NOT soccer... )

forget about points aswell that's not going to work and may defy the purpose aswell.

@happy_red, I must say you're a good example that not all newbies are the same ( I didn't think they were either , but it seemed that way ) so keep sharing your experiences.

We have to accept the fact that just as in newsgroups people wander in and pose questions without thinking or knowing where they are
(kinda like overwelmed by this new treasure of information... ),
only this is not a newsgroup so there is some 'control' when the poster posts...
the simplest and most subtle way is may be on the first 5 (posts) or so "new topic" press put's up a message saying
"did you know... there is a search button and your question may already been answered" or
"you are now about to post in the xxxxx forum is this what you really intended? following ... forums are available" or
"you only have to ask questions in one forum, the answer will find your question"

From some reactions to posts in the wrong place or 1000th same question or double posts the original poster wasn't even aware of those options...

To may be address this more positively (I am in a good mood!!! ) let's continue in "newbie experience of MQseries.net" which I started a while ago? http://www.mqseries.net/phpBB2/viewtopic.php?t=13267
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crossland
PostPosted: Fri Mar 12, 2004 5:25 am    Post subject: Reply with quote

Master

Joined: 26 Jun 2001
Posts: 248

One solution would be to provide a "rate this person good" button, as implemented on ecademy.com. Sounds a bit cheesy, but it works. If someone provides a useful answer to your question, you give them a good rating. The people who provide the most useful answers get the highest rating.

Regards,

Tim Crossland
http://ww.solent-consultancy.com
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offshore
PostPosted: Tue Mar 16, 2004 10:40 am    Post subject: Reply with quote

Master

Joined: 20 Jun 2002
Posts: 222

Well, I started this this thread <1 more post added to my totals!! woo-hoo..j/k> I think I'll throw in 2 more cents after reading everyone's comments.

I like the idea the UCBUS mentioned:
Quote:

My contribution:
I am thinking of this solution. May involve some programming effort.
1. User starts a new thread "say what is FMCXXXXE error".
2. Site would store the posting ans searches for the possible old postings.
3. Informs the user with old postings containing the word FMCXXXXE error
4. Asks the user if the answer could be found in any of the listed items.
5. If the user could not find, then only posts the posting of the user


Obviously, this would probably involve a great deal of work for someone. Is it really worth it? If this change takes place will it actually stop the repeat posts? I don't know.

Also, for me I could care less what "rank" I am. I could be a "master" and posted a zillion different questions & answered none or I could be a "newbie" that has had 10 years of experience and just found this site today.

After a while you realize who the individuals are that consistently answer questions and are willing to help. When JasonE, EddieA, Jeff, Peter, BDuncan <and others> who answers or even askes a question I listen.

happy_red <and any other's who are "offended" because of this post> it was not direct to "newbies" or "Indians" <or any one person specifically> as I mentioned but rather to those who ask what very basic question such as - What is the channel short retry and how do I set it?

Use the search button open the MQSC Command Reference. Granted some of the IBM manuals are confusing, but I use the MQSC CR daily almost. It breaks down of all attributes of an object and then tell you how they work - It doesn't get much easier than that..!! By the time the question was asked, the book could've been opened answered by yourself.

And yes, their are times when I have 2nd guess what I've read and asked a question that was probably basic knowledge for someone else.

And yes I am lucky to have people to help me with some of the basics. <I've been on the other side too, where I was the first & last line of defense.> I didn't know a thing about MQ until a few years ago. But I picked up several manuals, read this forum for months before posting, ect - all stuff I mentioned in my 1st post.

Hopefully, no hard feelings towards anyone. I'm not out to turn the MQ world upside down, or tick anyone off, but to get people to think for themselves.
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seanb
PostPosted: Mon Apr 05, 2004 9:19 am    Post subject: Reply with quote

Apprentice

Joined: 02 Aug 2003
Posts: 39

I'm a bit late to this thread (the story of my life) but one thing that hasn't been mentioned is posts are often replied to so quickly (which is one of the great strengths of this site) that us newbies rarely have a chance to add anything meaningful. I'm not one to post for posting sake.

Plus us newbies (me) find it a little daunting posting replies with such an array of talented MQ specialists online. Perhaps after posting a few questions and gaining some more confidence we can start contributing more.

I do strongly agree, however, that people should do research prior to posting, but not to the point of wasting time. I have only posted questions after doing extensive research (manuals plus this site) - I find the best way to learn lots quickly is to wade through many manuals, but this can be very time consuming.

I have found over the years there are two types of people: (1) Those who want the easy way out (better to ask a question than to read a manual); and (2) Those who are not willing to ask a question and waste countless hours on a fruitless exercise of discovery, when asking a question would give a 5 minute answer. I am willing to help both but for type (1) people I tend to guide them to the correct location (wherever possible) rather than to spoon feed them. Oh, and (3) those who always seek assistance but are not willing to give any back (I work with some people like this).

Cheers,
Sean.
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oz1ccg
PostPosted: Mon Apr 05, 2004 1:16 pm    Post subject: Reply with quote

Yatiri

Joined: 10 Feb 2002
Posts: 628
Location: Denmark

It's also depending on your skills. Personally I know a "little bit" about MQ and WMQI, so this is my focus area for helping/answering. I'll say my favorite is security.....
And on Workflow and java/jms that is not my game, so I just sneak arround and try to learn a bit here and there.

I know it can be pain in the b.. but anybody is free to answer if they feel they have the capacty to do that, and some days I've got more and somedays I just browse thru my favorites.

Scores, ratings, points.... yeark... What can they be used for ?
to control the quality of the answer ? If so just call IBM for support to be shure to get the correct answer in a week or two. No I like the way it going today just let us try to act mature... and sometime there will be a fight (there will be fights as long there are two or more humans )
To control who can ask questions ? No way. This will only move trafic to the listserver....

Just my $0.02
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Regards, Jørgen
Home of BlockIP2, the last free MQ Security exit ver. 3.00
Cert. on WMQ, WBIMB, SWIFT.
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bduncan
PostPosted: Mon Apr 05, 2004 3:46 pm    Post subject: Reply with quote

Padawan

Joined: 11 Apr 2001
Posts: 1554
Location: Silicon Valley

Quote:
To control who can ask questions ? No way. This will only move trafic to the listserver....


Part of my motivation to create this site was my impression that some people on the ListServ didn't appreciate newbies' "dumb" questions. And that impression was only reinforced by the hostile reaction of some of them when I announced an alternative forum for MQSeries information (this site).
I tend to agree with the "if you don't like the question, don't answer it" mentality. And newbies need not worry, because I find it highly unlikely that EVERYONE on this site will think someone's question isn't worth answering.
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oz1ccg
PostPosted: Tue Apr 06, 2004 11:17 pm    Post subject: Reply with quote

Yatiri

Joined: 10 Feb 2002
Posts: 628
Location: Denmark

Brandon, I agree on the statement:
Quote:
"if you don't like the question, don't answer it" mentality.


Anyway it's a question of give and take. And to my knowledge there are no "dump" Questions. Because seen from the person who have the question it's not dumb.
Just my oppinion.
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Regards, Jørgen
Home of BlockIP2, the last free MQ Security exit ver. 3.00
Cert. on WMQ, WBIMB, SWIFT.
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seanb
PostPosted: Wed Apr 07, 2004 2:14 am    Post subject: Reply with quote

Apprentice

Joined: 02 Aug 2003
Posts: 39

I once saw a quote that read 'It's better to ask a dumb question than to stuff up' only using more colourful language. I think this should always hold true.
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fjb_saper
PostPosted: Fri Apr 16, 2004 8:29 am    Post subject: Post ratings Reply with quote

Grand High Poobah

Joined: 18 Nov 2003
Posts: 20756
Location: LI,NY

I don't know if this is feasable, but how about a rating on relevance and problem solved?
The rating could be done by the person asking the question.
Difficult questions would surface by more than 3 postings and problem still open....?

Sorry just my 2 cts
F.J.
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