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MQSeries.net Forum Index » Workflow Engines - IBM MQ Workflow & Business Process Choreographer » Problems clearing Process Instances and work items

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mike_mq
PostPosted: Wed Feb 04, 2004 7:04 am    Post subject: Problems clearing Process Instances and work items Reply with quote

Centurion

Joined: 17 Oct 2003
Posts: 123

Hello,
I am suffering with two problems.,

1. I am getting problems in clearing my instances & work items. For some reason, when I was trying to
force finsih a work item, it is giving timeout error. It is not allowing me to terminate
the process instances also. The problem started like this.
I have checked out a workitem and stopped the administration server using administration
utility. After some time, I've started the admin server using windows services. After I open the
webclient, the work item is showing as checked out. It was not allowing me to do cancel checkout/
force restart/ force finish/ terminate workitem. It is going into time out error. It is giving
same error when I try to terminate process instances also.
I would be glad if someone can give me a solution to clear my instances.

2. Whenever I shutdown my system, my workflow config ID is not allowing me to create any
process instances. So everytime, I am creating a new config ID. Can anybody tell me what
would be the reason.

Environment: Windows 2000, MQWF 3.4, Webclient with Tomcat.
Regards,
Mike.
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jmac
PostPosted: Wed Feb 04, 2004 8:04 am    Post subject: Reply with quote

Jedi Knight

Joined: 27 Jun 2001
Posts: 3081
Location: EmeriCon, LLC

1. Do you have any error messages in the logs? Can you logon with the fat client?

2. I am not understanding what you are saying here. While MQWF is shutdown you should not be able to create instances. However, you should be able to start up that configuration and then create instances. If you are using the config utility to create a new configuration each time, something is radically wrong.
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mike_mq
PostPosted: Wed Feb 04, 2004 8:25 am    Post subject: Reply with quote

Centurion

Joined: 17 Oct 2003
Posts: 123

Here is the error for my first problem.

Report creation = 2/4/2004 11:10:54 AM
Related message = FMC31050E An error has occurred which has terminated processing.

Error location = File=e:\v340\src\fmccdvmq.cxx, Line=1525, Function=FmcMQDevice::OpenQueue
Error data = FmcFMLException, MQReturnCode=2, MQReasonCode=2085, MQObjectName=FMC.AUDIT.TRAIL.DATAGRAM

Can you tell me what do I need to do to kill my process instance?

The second problem is, I need to create a new config ID everytime, whenever I shutdown my computer.

Regards,
Mike.
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jmac
PostPosted: Wed Feb 04, 2004 8:34 am    Post subject: Reply with quote

Jedi Knight

Joined: 27 Jun 2001
Posts: 3081
Location: EmeriCon, LLC

Are you using Audit to MQ? If so is your audit queue defined?

Are there other messages in fmcsys.log? Or in the option l;l of fmcautil?
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mike_mq
PostPosted: Wed Feb 04, 2004 11:37 am    Post subject: Reply with quote

Centurion

Joined: 17 Oct 2003
Posts: 123

Thanks Jmac,
The first problem has been solved. The audit trail queue was not defined properly. The second problem bothers me a lot. For some reason, when I shut down my computer, the config ID was not working. So, everytime, whenever I restart my computer, I have to create a new configuration ID. Do you have any idea, what could be wrong.
Thanks
Mike.
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vennela
PostPosted: Wed Feb 04, 2004 11:56 am    Post subject: Reply with quote

Jedi Knight

Joined: 11 Aug 2002
Posts: 4055
Location: Hyderabad, India

What happens after you restart?
Do you see the workflow databases
do you see the workflow queue manager
do you see the workflow configuration
do you see the enty in the services file
what do you see after restart
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mike_mq
PostPosted: Wed Feb 04, 2004 12:41 pm    Post subject: Reply with quote

Centurion

Joined: 17 Oct 2003
Posts: 123

Until now, I am getting scared to shutdown my machine. I shall do it now and update you what I can see after I restart. Thank you.
Mike.
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mike_mq
PostPosted: Wed Feb 04, 2004 3:36 pm    Post subject: Reply with quote

Centurion

Joined: 17 Oct 2003
Posts: 123

Thanks for your help Vennela. This time it is running properly. It was happend a month before continuously. Now everything is fine. All two problems got resolved.

thanks allot
Mike.
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vennela
PostPosted: Thu Feb 05, 2004 8:18 pm    Post subject: Reply with quote

Jedi Knight

Joined: 11 Aug 2002
Posts: 4055
Location: Hyderabad, India

Quote:
It was happend a month before continuously

afraid of this you didn't reboot your machine for a month then
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